The people at this place are wonderful and will promptly take care of any health issues you have…read morewith love and care. It is a family urgent care so kids and adults are welcome. I had so much pain when I walked into this urgent care and thought I'd have to wait a long time, but they were so quick and helpful in getting me checked in and through their doors. When I left, I felt 100% better. The nurses, doctors, and staff here are so knowledgeable, compassionate, and helpful, they gave me the confidence that I'll be OK. Which is more than I can say for the other urgent care centers in the area. The clinic is also very clean, hygienic, well equipped and very inviting. They even have a little play area for the kiddos to keep them occupied while waiting. I highly suggest you visit this for any of your family's urgent healthcare needs!

My entire experience with Diary Road Urgent Care was professional, clean, easy and fast…read more The doctor was very an expert in her field; knowledgeable, attentive, and very kind. I highly recommend this place. I had to go here while on vacation but they made my experience very pleasant. Thank you!

I got the best services in Melbourne medical center .the staff and Dr are very knowledgeable and…read moreprofessional,no waiting for my services .I strongly recommend this facility.

If zero stars were an option, this place would deserve them…read more Someone I know had a long, frustrating visit here -- a five-hour wait for what sounded like disorganized, bare-minimum care. That alone would've been enough to leave a poor review. But what's happened since is what's truly alarming. Despite never being a patient myself, I was indirectly contacted through my workplace regarding personal details that could only have come from private records. It's disturbing to think a medical office would reach beyond its walls like that -- whether out of spite or carelessness, it's completely unacceptable. No patient (or anyone connected to one) should ever have to worry that their private information might be weaponized over a review. I don't trust this clinic with a name, let alone health information.

Great staff however APRN Lindsay Hayes might be the most rude unprofessional Nurse I have ever had…read morethe pleasure meeting, will not be returning.

I went there for a brown lucres spider bite very bad. the intake guy was rude and started to harass…read moreme for no reason. He started yelling at me saying I was throwing things at him and he would get the security to remove me. I did nothing wrong, threw nothing just answered questions, talked to his supervisor and told her to look at cameras, she said we have no cameras here, BULLSHIT. So next time I will bring my phone and video my experience so I can file a complaint and sue if needed. Im 63 this is not how you treat senior citizens.

its extremely unprofessional and inappropriate for a psychiatric (medication) provider to ask a…read morepatient if they've accepted Jesus Christ in their heart, esp when the patient, who btw is also a psychiatric provider, specifically states they do not want to incorporate religion into their treatment. psychiatric care should not be used as a vehicle to preach. aside from this, the provider was fine; friendly and knowledgeable. had the preaching not occured or been encouraged for symptom management, the pt may have felt comfortable seeing her again. Was very happy with Dr. Karle (Therapy) she is a very good clinician.

Coastal Urgent Care, You need to come up with a different…read morename! Whatever is going on in your offices is NOT URGENT! The poor disabled veterans with PTSD should look for another provider! Just thoughts from one of those disabled veterans with PTSD, with 20 years of service.

Called ahead to make sure they could care for our 4 year old son after explaining our situation. He…read morehad a bad cut on his finger tip and needed X-rays, wound care + stitches. From the beginning, care was very unprofessional. The nurse(?) asked if he needed stitches (as if we would know) and made my husband and I hold the water bowl and our screaming toddler's hand in a bowl to soak while she left the room. The water dripped all out and we couldn't even get his wound efficiently cleaned. When she was explaining the process of stitches to us, she looked at my husband and said "you look strong, you'll have to really use your force and hold him down" and told me because I'm pregnant I wouldn't be able to help at all. The whole process sounded horrifying and was handled very unprofessionally. After having X-rays and being there an hour, the doctor comes in and says "so, do we have a cut?"..... after we've been there for an hour being assessed because of a cut that won't stop bleeding... YES we have a cut? Anyways, they referred us to Nemours hospital in Orlando and ultimately we wasted our time coming here first. They took 3 xray photos, and only provided us with 1 so we had to redo X-rays as the hospital. So thankful we did not let them perform the stitches, it would have been terrible! Do not take your little one here.

My husband had a tick bite on his leg that had festered and wasn't healing. We normally go to…read moreAtlantis urgent care but we weren't able to find a time slot. We got him in at this facility, it was 8pm. They didn't even inspect the bite, instead they just confirmed it was a tick bite and prescribed him antibiotics. Several days later, he had to dig around the wound himself and found the tick head was still embedded in his leg. We will stick with Atlantis, they are much better staffed and take care of their patients.

I have been to this location 3-4 times and every time my experience has been excellent*****…read moreMy wife and our 4 year old little girl have also been to this location and same consistently excellent customer service in a timely manner and very knowledgable staff! Thank You Atlantis Staff! Highly recommended, just dont get too busy so the wait gets longer

Staff is rude and don't know how to check blood pressure right and don't know how to use the xray…read moremachine. They used to be ok but so far 3 bad experiences so will not go there again.

Health First (HF) does not have the same high standards of customer care that I get from Orlando…read moreHealth. There seems to be no accountability for poor/bad performance. Many HF doctors are long in the tooth (old) and not up to date on current procedures. For example one surgeon insisted that I needed a cervical fusion when all I needed was a nerve ablation. Another HF pain doctor took 2 weeks to get a prescription to my pharmacy and then had an employee lie to me. Another time , a nerve block was incorrectly done which put me into a stupor for three weeks. Last example, a HF cardiologist wrote cardiac clearances for two procedures that I needed and the anesthesiologists refused to accept them. I got a copy of the internal HF Customer complaint process and the theme is deflect, deflect, deflect. I spoke with customer care manager Tiffany and she demonstrated how to deflect. They DO NOT want formal complaints to be filed. They don't really care like I have experienced at Orlando Health. Based on HF employee behavior, I suspect that HF uses fear to motivate their employees. Many of the doctors and support staff are incompetent. I have many examples. I try to go to Orlando Health whenever possible, or even better, drive to Orlando. Please be wary of Anything HF and get second opinions outside of HF. On the positive side, the HF MRI facility in Rockledge was excellent and the lab at Gateway is very efficient. Competency and Accountability are the HF weaknesses from my perspective.

I have been going to this lab for years. I have had nothing but positive experiences from the…read morereceptionist to the Phlebotomist. No complaints from me. If fact I have an appointment on Wednesday.

My medicine was a child's dose, and my pharmacy doesn't even carry 250 milligrams. I wouldn't have…read morevisited!

I visited this clinic for the first time today. The waiting room had ample room for many patients…read more It was clean and welcoming. The two lovely ladies at the front desk were calm, collected, welcoming, and professional. The wait was not too bad. They were able to get everyone in and out within an hour and a half. There was roughly 7 or 8 people who had come in and gone since my visit. I required an EKG and chest X-ray. The young lady who first visited me was professional and reassured me along the whole process. Despite having to undress, she made me feel comfortable, which to me is a big deal! The doctor was wonderful! I wish I had caught her name. She was very detailed in her check up. She was attentive and gentle, she asked many questions, even about preexisting injury's or health concerns to ensure all the information was accurate. If you have an injury, I highly recommend coming here ! 10/10

My love one was there from June to recently. The staff was excellent! I looked forward to seeing…read morethe receptionist every morning so kind always greeted me with a smile. All clinical personnel treated Jim with kindness and dignity especially with all their patients. Administration helped me with all my questions I especially liked visiting with Debra and the girls. They helped me during a difficult time. I want to thank you all for everything. Deb

I would strongly recommend against placing any loved one here. We let my mother be assigned here…read more The therapist performing the rehab was actually good but the other 23 hours of care a day was so awful. After she had been cleared to leave by the therapist we had to fight to get her actually discharged. Her general health and mental state deteriorated so far we couldn't leave her there another second. Dont listen to the reviews made by employees.