I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

The folks here are friendly compared to the other Labcorp center in McKinney located at Medical…read moreCentre, where the staff was plain rude to everyone. I had to wait here to get additional tests and the technician stepped out to give me water for my tests, made sure I was ready and was vey polite throughout the entire checking and testing process. Will definitely select this place for any future tests.

Last time here for sure. What's the point of an appointment and automatic check in if you are still…read moregoing to wait 30+ minutes to be seen? If you want efficiency best to pick another location.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Booking an appointment online for the same week was easy. However, there weren't many…read moreavailabilities for 1-2 weeks in advance. I would highly recommend booking an appointment as I don't know how you would get seen otherwise. When I went, there were more than 20 people in the lobby waiting (enough chairs for everyone). You have to check in at a kiosk with your driver's license then you will receive a text saying they're almost ready to see you. The front desk staff member will call you to the window and ask you to verify some information. That process took a while but it seemed to be different for everyone. I arrived before my appointment time and had to wait 15 minutes. The phlebotomist said they were low on staff so they were scrambling that day. She was extremely nice and quick so at least that part wasn't bad. If I had a choice, I wouldn't go back to Labcorp seeing how busy they were.

Challenged here today. System was not taking people in order and phlebotomist named Hannah was the…read moremost unpleasant person I've ever encountered here. Just be sure if your name is on the list on the monitor in the lobby, that people don't start bypassing you because what's on the board might be different than what's on the computer. If they send you to Hannah, ask for someone else.

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

Every.single.time... today was treated by an excellent healthcare professional...Jenmark A. Cruz,…read moreNP.... explained step by step treatment plan....Kylie greets you witha contagious smile and a very caring spirit in active listening... there is NO other place we ever go to in 4 years now with the impeccable integrity and professional compasssionate care by this staff...ALL WAYS...ALWAYS. Thank you each one.

As long as you book an appointment online, you can get in quickly. I was able to schedule an…read moreappointment the same week. After checking in, we got called back within five minutes. It took another five minutes to verify information. Because it was my little one getting blood work done, the phlebotomist called another colleague to hold down my kid's arm. They were both really nice, patient, and encouraging. My kiddo did great because of their help. The only tricky part is finding parking and the clinic itself.

They need to set the right expectation. Signed up as a standby and the check in system stated a…read more30-60min wait. It's been over an hour and my status moved up one notch. Not knowing where one stands in a queue with unknown. Number of people with rescheduled appointments, there is no visibility. In a world where everyone is looking to cut costs (no human check-in), I guess this is a new normal of unfriendly customer service.

Exceptional service from Linda Incredible personality and…read moreeven better performance Quick and painless procedure. Would highly recommend this service to anyone needing bloodwork done

Let me tell you, shes worth every penny. Karen does the same job as a trip to Quest Diagnostic,…read moreplus you don't have to sit and wait while people are hacking up a lung in your face come flu season. We all know how attractive you feel in a face mask. I'm on chemo cycles for a brain tumor so after the surgery, and radiation treatments were done I was just anxious as hell. At one time I could take a needle like a champ but now its heck of a lot easier in your own place. Quick, efficient and you may even have time to chat. Worth the money. They offer all kinds of services so I highly recommend her and the team. http://www.angelmobilehealth.com/ Check for current hours, however they have been on a 7am booking schedule for quite some time. They don't overbook, its done online 1 per timeslot and you get a confirmation.

I had the most horrendous experience getting my blood drawn at Any Lab Test Now at the 3520 Preston…read moreRd., Suite 113A, Frisco Tx 75024 location. I have my blood drawn on a regular basis from other 3rd party companies like QUEST whom I HIGHLY recommend. I'm always praised by phlebotomists for the accessibility of my veins and the ease of drawing my blood. My first & LAST experience with Any Lab Test Now was quite the contrary. Upon entering the facility, the environment had a cold vibe and very unwelcoming. After checking in, I was directed to a back room and upon entering, the same cold vibe continued and the accommodations i.e. chair, was subpar and my arm was not properly supported. I informed the AMATEUR Phlebotomist which arm and vein other phlebotomist typically migrate to for blood so she proceeded to prep the area. After poking and prodding the needle inside the vein for ~ 10 minutes, the blood flowed very slowly into the tube as I grit my teeth in pain. After pulling out the needle, the phlebotomist realized she didn't draw enough blood and subsequently went to get another person to assist. When I asked the other person if she knew what she was doing, she answered "I Think So" which nevertheless, did not put me at ease. She then proceeded to tell me she was the District Manager. When I said that her Title still didn't provide me additional comfort, given her initial reply, she abruptly removed her gloves and told me to leave the facility.. She was extremely condescending and when I informed her I was going to leave a negative review, she gave me a thumbs up as I departed the facility. I immediately notified my Doctor of my experience and they are following up with LiverFast to alert them of my experience with Any Lab Test Now. Evidently, LiverFast has an exclusive contract with Any Lab Test Now for blood work. If you have the option to have a service come to the comfort of your home to conduct the blood draw, I HIGHLY recommend doing so and avoid ANY LAB TEST NOW at all costs. Lastly, I left a message with the corporate office regarding my experience and still have not heard back from them. P.S. Below is a pic (tap to enlarge) of the needle injection site. The swelling and redness continues worse let alone the pain. I expect to have a huge bruise my morning. I have also left a picture of the "District Manager' at the facility

Michelle was very helpful in my choosing of blood work. Very gentle as well in taking my blood.read more