5 stars is an understatement. Great service, very professional, very helpful, and very nice…read more Who could ask for anything more?

Office experienced is clean organized offer refreshments ; care of quality I received( none )was…read moretold to go to ER they had nothing there to treat me, but they gave me advice on what I should do and wrote a prescription .

Amazing service and pricing. They don't charge you an arm and a leg like other urgent cares. They…read moreactually care to help people who need it. Brought my son and he had an abscess they charged him less than $500 self pay. Doctors are amazing and know what they're doing. Treated him and gave him antibiotics. Highly recommend to anyone needing urgent care services.

Was amazing service and experience overall, very kind and sweet care when it came to explaining…read moreeverything and being understanding, very helpful and had get care with my comfort ability and keeping me in the loop of everything with my case. Definitely recommend

Please consider seeking care somewhere (literally anywhere) else. I have never received worse care…read morein my life. I am not basing this on one experience, but several. This last visit was the last straw however. Why did I keep going back? Well, it's usually the clinic I can be seen at same day and it's very close to my house, so while care has never been too high of quality here, being a busy mom, it usually suffices when I need a zpack or for minor issues. The provider saw me on Monday & told me to call back if I developed a fever. I did so I tried to call. The phone number listed was not the correct clinic, so I had to be rerouted. Twice. After 25 minutes on hold, I still did not get the correct location but the person who answered this time said they'd give the provider my message. 24 hours go by, no call back. I then get a text with a link for a follow up telehealth visit. So seeing as I'm sicker now, I take it. I wait for the visit the next day and log in. It is with a random provider at a different location and they apparently had no access to the provider's notes from Monday so it was like starting over. After me telling her how my symptoms have gotten worse, she informs me there's nothing she can do beyond cough medicine (what?) and to schedule an in-person appointment. Super, super frustrating. I understand telehealth visits have limitations but there was zero effort to examine me virtually and felt almost as if she was just trying to rush me off the phone. I did not feel heard or well-cared for as I have in other telehealth appointments elsewhere. There is a severe lack of quality of care here. They have clearly given up. Please do not waste your time or money at any of these branches. Legacy ER is next door and 100% the extra few bucks. Lesson learned!!

2nd time using this location, and had to change my rating down to 1 star. I highly encourage you…read moreto go to any other place, at least a different location. Staff was entirely different from my first experience. The doctor is great, and I had no complaints towards her. She was very sweet and helpful. However her front staff was not that case. The lady that handles the insurance claims, is also the nurse prior to seeing the doctor. She gives major attitude and backtalks. She asked me the location of my Walgreens pharmacy. I told her on Midway. She said "ok" as if she knew which one. Never asked the address to confirm. After it was too late bc the doctor had already electronically sent the prescription, I find out she had sent to a Walgreens that doesnt even have Midway in its intersection. It's off Preston and Frankford. Had I not double checked, I would've never known where she sent it. After hours of not being able to get my prescription at my pharmacy, sick in bed, im told then i can just come get the written prescription. Which I had asked for, prior to leaving. Poor front staff can truly ruin it for doctors. Staff prior, was totally different. Also, front lobby, dirty. Not a single water bottle in the fridge for patients, unlike prior visit. TVs in there but all off. If it were just the doctor, id give higher

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Couldn't ask for better. Receptionists, nurse and Dr. are top notch. Highly recommended for anyone…read morein the Frisco - Plano area.

Came in for flu tests, and had the best service I have ever had in an urgent care. Our doctor was…read morevery straightforward and made sure our concerns were heard. This is one of the few times I was almost sad I didn't have to wait, because the coffee/hot chocolate machine was awesome. This is our go to urgent care.

I have been to a Breeze location in the past & had a positive experience so I think it is this…read morelocation and the provider we saw. My husband and I both had flu like symptoms with possible sinus infections. The provider barely did an assessment and did not listen to our concerns. She also refused to prescribe any medications. In addition HIPAA was violated when the provider told me my husband's results when he did not give any consent for health information. Not only was this a very expensive visit, it was completely useless & we now have to go elsewhere since we are now much worse. I went to Baylor and got prescribed antibiotics & cough medication. Please save yourself time/money and avoid this location.

We visited Texas Health Breeze Urgent Care this morning as my wife suffered a significant second…read moredegree burn on her thigh and required immediate medical attention. This was by far the most pleasing experience for me and my wife at any medical facility. It was about an hour since my wife burned her leg before we walked into the urgent care center. We were escorted to the exam room right away, which, in itself, was surprising. NP Freh and Nurse Jasmine were unbelievably caring and genuinely concerned. They acted quickly with administering the pain medications and other necessary first aid. The urgency they showed (while not making us feel rushed) and the detail in which they explained the next steps, instructions for at-home care for the burn and the quickness in handling the discharge summary were all above and beyond one would expect from any medical facility. With the amount of pain my wife was in, it was important that she was attended quickly. NP Freh and Nurse Jasmine literally wasted no time. We knew NP Freh was genuinely concerned and it was proven by the fact that she called me later in the day to enquire about my wife's well-being. True gems of human beings. Heartfelt thanks to both of you.

This place was as smooth as butter. Walked in and out in 30 minutes with x-ray results. Dani, the…read moreintake, was quick and got 95% of my info while driving. Dani, the tech, was accommodating and informative. Bear, the provider was really cool and excited my results were clean. Highly recommend! Place is clean as well.

This place was completely empty which should have been my first hint. The receptionist was nice but…read morewas also the nurse which seems very unsanitary. While we were in the room waiting for Dr. Hodge she got a call from a pharmacy because she called in a prescription amount that was too high for the patient, which we could hear. While she was examining my baby it seemed like it wasn't very personal care just honestly outdated information that is the opposite of what our pediatrician told us. And then finally, I went to pick up a prescription and it was WRONG, she called in pills for my 7 month old who cannot swallow a pill yet??? The pharmacy was so confused and said she should have been given a liquid. They contacted her back and never heard anything so they had to cancel our prescription. Do not go here! There's plenty of other urgent care businesses to give your $$ to with someone who is aware of what's going on.

Despite having a scheduled appointment with paperwork and payment on file, we still have to wait…read morealmost an hour to be seen. They seem to be short staffed. My appointment was at 9:40 and the morning right after they opened and therefore they shouldn't be delayed