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Quest Diagnostics

3.8 (13 reviews)
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Thank you for sharing this feedback, Ryan!

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Thank you for sharing, Isabella!

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Any Lab Test Now Orlando

Any Lab Test Now Orlando

(17 reviews)

Waterford Lakes, East Orlando

I must say, I had a lovely experience. I was impressed at first glance. Coming in it looked so…read moreclean, organized and cozy. Tatiana was the phlebotomist that helped me and she was so kind and efficient. She was respectful of my needs of getting my blood drawn from my hand and with a butterfly needle and she honored my wishes graciously and without hesitation, which hasn't always been my experience. I was so happy to get in and out in minutes. There was no wait and that baffled me. When I asked, it made sense it is a completely private lab, so, so insurance but they claim to be affordable. I recommend!

My PCP ordered some labs and recommended that I go here as a self-pay patient due to their cheaper…read morerates. It was the first time I had heard of them, and drove to the facility after my appointment for a walk-in visit. It's a clean facility that wasn't as busy as some of the other labs in the area that can have very long wait times. The front desk receptionist was very nice, and gave me the paperwork to fill out. I showed her my doctor's order and she went over the pricing with me. Because my Dr. ordered a CBC, CMP, TSH, and Lipid panel, I paid for the annual package that had all of those (with Hemoglobin A1C thrown in) for $129. The annual checkup panel is cheaper than paying for each test separately, and definitely beats the prices of other competing labs in the area. Even as a walk-in, I didn't have to wait long and before I knew it, it was my turn. What really blew me away is that this was one of the smoothest blood draws I have EVER had. I don't know how she did it, but the girl who drew my blood was so swift and skilled that I hardly felt the needle. I had my head turned and was busy chatting with another patient who was leaving, and I found myself laughing and enjoying the conversation when normally I'm quiet and tense during the blood draw. I was bandaged up and on my way out the door in no time, still in conversation with the other patient as though I never had the needle stick. I have since had labs drawn elsewhere due to pricing for specific labs I needed, and I seriously wish all my blood draws were this painless.

AdventHealth Lab - 2nd floor. Long hallway to lab on right.

AdventHealth Lab

(4 reviews)

If only every lab experience could be like this -- seriously, wow…read more We came to Evan Howell Lab in Altamonte after my brother had labs ordered by his specialist, and I honestly didn't expect things to move this smoothly. Located within the hospital/medical plaza area, it was super easy to find and surprisingly efficient from start to finish. From check-in to completion, the whole visit took about 25 minutes total -- and that included maybe a 10-minute wait at most. Once they called him back, the lab draw itself was done in under five minutes. The staff worked quickly but still stayed professional, kind, and organized, which made the experience feel seamless. As someone who works in the medical field, I don't see this level of efficiency very often, so I truly appreciated how well everything flowed. No chaos, no long lines, no confusion -- just a smooth, well-run process that respected everyone's time. Honestly, this might be my new go-to lab location anytime labs are needed throughout the day. Fast, efficient, and stress-free -- definitely an experience worth recognizing.

I've been to this lab several times over the past couple years for normal labs, and, after a couple…read more"bumps" in the paperwork and wait times, the process has improved. Prior to Covid, everyone waited for their appointment in the small sitting room. Now, check-in and chairs for waiting are set up just a few steps away from the elevator stops on the second floor. At the desk, you need to provide your picture ID and insurance card. If you have the script for the blood draw, you hand it over at this time. The AdventHealth employee will point where your signature is needed and inform you kindly that you will be called in a short time. When you're name is called, you walk down to the suite, enter, and hand over the paperwork you initially completed. The wait is short before being called and instructed which room to head to. This is a small office, so no fear of getting lost! Every phlebotomist has been kind and has made drawing blood less difficult (because, who really enjoys these appointments?!?). Online or app scheduling for an appointment is convenient and worked well for me. However, I have also found that when walk-in's are welcome (check the status on the app or online), I've experienced reasonable wait times. I found the whole process fairly easy to work with and have experienced good service here.

SimonMed Imaging - Waterford Lakes

SimonMed Imaging - Waterford Lakes

(107 reviews)

Waterford Lakes, East Orlando

I was a new customer with SimonMed. I had a CAT scan on Wednesday 4/30/2025 at the SimonMed FL…read moreWaterford Lakes. SimonMed submitted Claim #51406286Z650H billing BCBSIL HCA U325 $1,002.00 for the CT Scan. The claim was processed on 5/20/2025. BCBS paid $771.31 of the $1,002.00 and said I owe the remaining $230.69. On the day of the appointment the office charged me $406.29 for copayment. I paid by credit card. Based on the claim paperwork I was due a refund of $175.60. I sent and email to SimonMed billing department to inquiry about the refund. They returned my call and told me I was only going to received a $163.77 refund. The remaining $11.83 was for a security deposit on the credit card charge. The SimonMed office staff failed to disclose the security deposit charge upfront. SimonMed's process for handling copayments and credit charges are unethical. I was charge a 40% copayment on $1,002.00! The procedure should be pre-priced and there is no reason a patient with insurance should pay that much in advance. They act like they have never charged BCBS. Charging a customer $11.83 ("security deposit") on a $406.29 charge is robbery! What is SimonMed charging a security deposit on credit card charges when such large percentage of copayment is being collected? The large copayment is essential a security deposit! I can't image how low income customers are being treated! SimonMed just lost a customer! BTW. The CT Scan staff was wonderful! There was no problem with the actual imaging process. There was also no long wait to be scanned.

I had an X-ray for my upper back on 8/7/25. They say it will take 1 to 3 days for the results. On…read more8/14/25, I had to cancel my follow up appointment with my doctor. In the meantime, I am dealing with the pain that continues to increase. Did they misplace my X-rays? Do they have enough staff to review tests? Not sure why on day 8 my X-ray is unread. Do I need to go to another imaging place? This makes no sense. If I knew it would take this long I would have not gone here. Lesson learned, will seek out another place. Any recommendations?

Quest Diagnostics - laboratorytesting - Updated May 2026

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