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AdventHealth Lab

4.3 (4 reviews)
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Quest Diagnostics

Quest Diagnostics

3.8(25 reviews)
2.2 mi

I don't think I will ever utilize Quest again if I can help it…read more I had need of a routine blood panel and also to pick up a specimen kit for my little girl. It seems pick up and drop off should be simple, but to be safe I tried calling the lab to ask if I needed an appointment to pick up the kit. The system has no option to speak to a human. Literally. If you press 0 the response is, "I understand you'd like to speak to a representative, HOWEVER xyz." Very unhelpful. So I made an appointment and waited for 30 minutes past my appt time before I had to leave to go back to work. I did that not once, but twice. Two attempts on two different days just to pick up a kit. You would think I could've just asked a person at the clinic whether they were able to give me a kit, but no. Quest has revamped their model so that you are completely blocked off from any interaction with a human until they call you back. There is no window to speak with anyone. Just tv screens and a fogged door. And even once you're back, there are no check out counters any longer. It's only phlebotomists and the phlebotomists are expected to handle your insurance information, etc. When I got in for my routine bloodwork this morning and asked if she'd be able to give me a kit while I was there, she said no because she's only allowed 10 minutes with each patient and that would take longer than 10 minutes. It feels like a complete factory in there. The worst part is the tv in the waiting room that plays a series of messages. Every 5 min or so it played a message that if you're blind or visually impaired, you can swipe 3 fingers across the check in screen or something like that. Don't you think that if a patient is visually impaired they're going to be able to navigate that clinic without access to guidance from a staff member? They're just going to stand in the waiting room until that TV message comes back around? Thats not accessibility. This business model is gross. After I left this morning I called Advent Health outpatient labs and within 2 min was on the phone with a human being who told me to just pop by to pick up the kit and pop in when it's ready for drop off. SO SIMPLE. I'll be using them exclusively moving forward. If companies ever wonder why businesses like Advent are so prevalent, this is why. Don't take the humanity out of your business model.

I scheduled my annual biometrics screening at this location for a 7:30 am slot this morning. I…read morearrived 5 minutes prior to my appointment and signed in so very easily using their electronic device up at the front. There are two available. The screens were big and clear and the instructions were straightforward. It was only maybe 2 minutes until the gentleman at the window called me back to the first desk behind the door. He briefly confirmed who I was and let me know what they would be doing today- blood pressure, height, weight, waist circumference and blood draw. I took another seat in a second smaller waiting room. About 7:36 am is when a lovely lady called me back. I wish I had gotten her name because she was awesome! My appointment was super quick, but we fit in some casual, fun conversation. I want to give everyone a head's up- if you come to this location and a petite woman with the most amazing dark curly hair and an island accent calls you back, you are in luck, my Friend. I swear she was like an angel. I don't MIND getting my blood drawn, but it isn't my most favorite thing to do. She found my vein super quick.... I literally did not feel ANYTHING. I've had some terrible past experiences, but this lady deserves an award. I would highly suggest this location for anyone.

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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Sanitas Medical Center - Cute building!!

Sanitas Medical Center

3.5(8 reviews)
2.1 mi

Went there for my annual exam. No complaints, just a check up. The doctor sent the order to the…read morelab, Quest, and the law says that preventive tests are 100% cover, no copay, no co-insurance. Quest charged me for all of them, and when I asked why they said that the doctor had sent the wrong diagnosis code. After maybe 7 messages and phone calls I went back to the clinic and they sent another code to Quest. Still wrong. Besides the doctors see the tests and do not return to the patient if a medication is needed. They are terrible. Acoid the headache. This place makes you sick and then you have a bill to pay due to incompetence.

My wife almost died in emergency surgery, after a year of trying to get a referral for her…read morecondition from Sanitas. She was repeatedly refused the referral, yet today they called me to schedule her for an appointment with her GP to follow up on the emergency surgery--that she already scheduled last week. This "oh gosh sorry" reply to the Yelp review is the ONLY time Sanitas has apologized at all for endangering patient health. We have emailed them back, despite informing their scheduling department of exactly what happened nearly a month ago. They called me to schedule another appointment for a referral I obtained that expired on the 2nd. Your business model seems to be having you come in to see a GP, delaying a referral, then scheduling you for several more appointments with that GP with the promise of a referral, delaying you for as long as possible to make additional office visits and collect more insurance money while you wait for care. I can honestly say, I have never successfully seen a specialist for my existing health conditions, nor has my wife the entire time we've been with Sanitas. I don't know where the good reviews are coming from, as we have had nothing but horrible experience with Sanitas. For the simplest medical care task imaginable, referral for an existing condition, they have been utterly useless, and outright refused care without any reason. I would never recommend them to anyone who values their health.

Labcorp at Walgreens

Labcorp at Walgreens

2.2(9 reviews)
1.5 mi

The phlebotomist with the black and red hair needs more training in dealing with patient care. I…read morecouldn't do my drug screen there and she just said that I couldn't do it. No reasoning or anything. On top of that she did not confirm my full name and date of birth which you are supposed to do when collecting any labs. This can cause so much more errors especially since they deal with so many patients a day. She was also rude just the way she said things. Manager please look into this as I'm sure I am not the only one this happens to.

This particular Labcorp is located inside the Walgreen's on 17-92. I had to make an appointment for…read morea routine blood work and it seemed that all the other locations were booked for weeks out. I was able to get an appointment at this particular location the following Tuesday at 11:00. Let me start off with a personal complaint. This whole fasting from 10:00 the night before with no food or liquid until 11:00 was not easy. Oh well, the cost of trying to stay well. I got here pretty early, probably a bit over an hour before my scheduled appointment. It was already a line of people here, so we're here for the Walgreens Pharmacy and getting flu shots or vaccinations and then there was me. I had to check in using their quick check-in kiosk and then I waited. While I waited, I did a bit of shopping in the Walgreens and picked up some things at while I might not necessarily need, I will need soon enough. Pretty much razors and whatnot that I found that a better price point than I would find in a supermarket. I will give it this, I was brought in before my scheduled time and while I would not say that they were overly friendly, she drew the blood necessary and I was happily on my way before my scheduled 11:00 appointment.

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Labcorp at Walgreens
Labcorp at Walgreens
Labcorp at Walgreens

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Orlando Health Imaging Centers - Altamonte Springs - Lobby

Orlando Health Imaging Centers - Altamonte Springs

2.5(27 reviews)
0.6 mi

I had two mammograms done at this OH imaging center. Check in was quick and front desk staff were…read moreattentive and kind. I can't recall her name, but the mammographer was great! She was patient, gave thorough instructions, and made me feel comfortable. It's not an exciting task (getting a mammogram), so I appreciated her effort to keep me calm. She also was very knowledgable and answered all of my questions with ease. The radiologist read my mammogram the same day & I received their report through MyChart before my PCP read them. I'll absolutely be returning to this location for future scans.

It is that time of the year when my primary care doctor refers me to Orlando Health Imaging Center…read morefor my annual diagnostics. I arrived at 12:10 for my 12.30 appointment. I checked in at the front desk with Angelo. He had me complete a one page questionnaire. He took my insurance card and check in was completed. I was called back on time. Laurie was the nurse that completed my 3D mammography. She was very kind and knowledgeable. I waited inside a different room for women getting their diagnostics. Drew , was the next nurse and she was completing my diagnostic sonogram for me. Her room was comfortable and she was very nice and knowledgeable. When I was finished she led me back to the dressing room area where I had locked up my personal belongings. After getting dressed Drew let me know that the doctor would read my results today and send a report to my doctor today. This Orlando Health facility was clean, all of the staff that I came into contact with was kind and knowledgeable. I would use this location again when needed.

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Orlando Health Imaging Centers - Altamonte Springs - Restrooms.

Restrooms.

Orlando Health Imaging Centers - Altamonte Springs - Exterior pic

Exterior pic

Orlando Health Imaging Centers - Altamonte Springs - Outside of main building.

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Outside of main building.

AdventHealth Lab - laboratorytesting - Updated May 2026

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