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    Quest Diagnostics Incorporated

    4.0 (1 review)

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    9 years ago

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    Hoover Urgent Care - Waiting room. Not a soul. Had an appointment and still waiting after 45 minutes.

    Hoover Urgent Care

    4.5(33 reviews)
    8.5 mi

    Yes both Dr Todd and Dr Parrish are both incredible caring & thorough doctors! Highly recommend…read moretheir office!

    Choose carefully and if you have a choice go somewhere else! They didn't even draw blood to check…read moremy white count and there were several items they were either out of or only had one of so it seems like they're low on supplies. In addition, Be cautious of this clinic's business practices. I discovered today ( over a week after my initial visit ) that They require upfront payment for visits, regardless of insurance coverage. I paid $150 plus a non-refundable $5.99 processing fee. I was assured that with a referral, I'd get a refund, minus the processing fee. I was told that day if I could get an approval from my doctor that I did not have to pay the $150 but since it was a Sunday and he was not the one that was on call, I had to wait until the following day to get the approval Sent through properly. So I'm not sure how we went from. "We only need a referral to avoid the $150 fee and the 5.99 processing charge" to now we need to be paid by the insurance company before we can refund you. That is two totally different scenarios. I also have never had to pay a processing charge at a doctor's office ever before. I confirmed with Blue Cross Blue Shield (BCBS) that my referral was approved for emergency visits for one year, and the visit was indeed covered. Despite having full coverage through BCBS and a referral from my primary care doctor for an emergency visit during a recent snowstorm, the clinic's refund process was inconsistent. Initially, I was told I'd receive a refund check the next day, but when I followed up, they claimed it would take at least two weeks because they needed to await the Explanation of Benefits (EOB) from BCBS. BCBS confirmed that the clinic should have access to real-time data showing my coverage and the referral, debunking the clinic's claim. The clinic's information and requirements changed each time I called, suggesting a possible scheme to retain both insurance and patient payments. I wouldn't have left a negative review if the information hadn't been so misleading and inconsistent. This experience makes me long for a time when patient care came first, especially for those with comprehensive insurance. If there were any doubts about insurance coverage, they should have been upfront about it, rather than changing their story after collecting the payment.

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    Hoover Urgent Care - Examination room

    Examination room

    Hoover Urgent Care - What does this even mean? Seems rude to me.

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    What does this even mean? Seems rude to me.

    Southern Pain Specialists - Located in the Medstone Building on US Highway 280.

    Southern Pain Specialists

    5.0(5 reviews)
    7.2 mi

    I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

    I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.

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    Southern Pain Specialists
    Southern Pain Specialists - Ketamine Therapy Room

    Ketamine Therapy Room

    Southern Pain Specialists - Ketamine Therapy Room

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    Ketamine Therapy Room

    Camellia Women's Imaging - Adult coloring

    Camellia Women's Imaging

    5.0(10 reviews)
    7.9 mi

    I had my annual mammogram at Camellia Women's Imaging and I always have a positive experience. From…read morethe moment I walked in, the staff was welcoming, professional, and made me feel comfortable. The check-in process was smooth, and I didn't have a long wait.The facility itself was clean, calm, and well-organized. I really appreciated how efficient everything was while still feeling cared for. Highly recommend for anyone needing women's imaging services. Definitely a place that makes you feel at ease during an important and (sometimes uneasy) appointment

    Having moved here only a couple years ago, there was a frustrating issue with getting my records…read morefrom my previous PCP, even though my new PCP here already had them. The staff at Camillia worked diligently to acquire them prior to my appt so the radiologist would be able to compare images. When they had not arrived, rather than continue on, they suggested rescheduling, which was a mere 3 days later. I greatly appreciated their collective efforts, especially since I had waited almost a month for the initial appt. I will return for my next one. The front desk ladies, the techs, and the Dr were all efficient, thorough and kind. My appt was at 8:00 and I left at 8:25 with results having been discussed with me and a confirming letter in hand. This operation knows how to schedule and make the best use of everyone's time! Very pleased.

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    Camellia Women's Imaging - Exterior

    Exterior

    Camellia Women's Imaging - Candy bar for breast cancer awareness month

    Candy bar for breast cancer awareness month

    Camellia Women's Imaging

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    Quest Diagnostics Incorporated - diagnosticservices - Updated May 2026

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