I had to stop in for a visit to give routine labs. The service was great. I made an appointment…read moreonline. Please note that if you make an appointment online, it gives you the option to check in when you arrive and wait in your car and they'll notify you when they are ready. You can also choose to go in and check in at the kiosk and wait in their waiting area. Please go in and check in at the kiosk. I made the mistake of checking in on my phone. It was getting close to my appointment time and I still hadn't gotten a call. After about 10 minutes, I just decided to go in. I went in to the waiting area. Just as I sat down, they came out and did a last call for my name. They told me that they were about to remove my slot because they thought I was a no show. I explained that I did the check in/wait in car option. They told me that it was there doing COVID and it was never removed as an option. This moreso falls on their corporate office to have the option removed. The staff was very nice and understanding. So I felt a little more at ease. This was my only issue, as parking was great and it was a nice location.

The new location is clean, professional, and not busy as of yet!!! It's always nice when you can…read moreget in, done, and out without a hassle. Certainly willing to use this location more often even though it's a bit farther from my house.

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

Fast results and friendly service. I was very impressed with mg experience with Red Mountain…read morePathology.

One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.

I came to this emergency department after leaving the Highland ED, which was incredibly backed up…read more From the moment I arrived, I was impressed with the staff. Unfortunately, I didn't get the names of the kind ladies who helped me at check in and in the EKG room, but every one of them was wonderful. They were kind, competent, professional, and made me feel cared for during a stressful night. The lab tech was equally wonderful, although I didn't get her name either, which I normally try to do when someone provides exceptional care. The first name I managed to get was Aaris, the radiology tech who came to get me for my chest X-rays. He was bubbly, friendly, funny, and polite. His disposition was wonderful and brought a little lightness to a situation that wasn't particularly fun. There was also a gentleman working in the waiting room whose name I didn't catch. Although I didn't interact with him personally, I watched him for several hours as he cared for people. He was incredibly kind and compassionate, and you could tell by the way he treated people that he genuinely cares about what he does. That kind of service deserves recognition. My only concern was the waiting room environment. It is a very large space, and there were quite a few people lying across seats, some with shoes off and covered with blankets. I want to be very careful in how I say this because I have tremendous compassion for people experiencing homelessness, and everyone deserves dignity, kindness, and access to care. I don't pretend to know what the solution is, but I do think there may be an opportunity to consider how the space can better accommodate different populations and needs. Pediatric offices sometimes separate well and sick waiting areas, and I wondered whether a designated section could similarly provide a more appropriate space for individuals who have a legitimate reason to be there but may also need somewhere safe to rest. That could potentially preserve their dignity while also making the traditional waiting area more comfortable for patients who are ill, experiencing chest pain, or waiting for emergency evaluation. Overall, though, the people working here were exceptional. During a long and difficult night, kindness mattered, and I saw a lot of it.

UAB was a much better experience than another hospital I had to go to. The ER staff was attentive,…read moreprovided quality care and finished quickly considering how busy they were.

I came to establish care and received excellent care and service. From the front desk to the…read morecheckout and everywhere in between. Dr Flores took the time to really listen to me and get a good understanding of my medical conditions and history. She was thorough, approachable and friendly. Dr Hunt, the attending physician that Dr. Flores works under/with also came in to introduce himself and chat a minute. He's also very personable and friendly. The office and exam rooms are very clean. The only complaint I have is that it's hard to get in for an appointment as they stay booked up. But that's what happens when you provide quality care! Very happy with this practice. The only thing I waist

Had a family member come here for a colonoscopy and the staff here is incredible. Our nurse Jamie…read morewas so sweet and personable. She gave top quality care. The process from checking in to recovery was quick and seamless. I would definitely recommend this place if you need any type of minor procedure done.

Construction probably began on this the newest expansion of this St. Vincent's One Nineteen campus…read moreabout 2 years ago. This Outpatient Surgery Center celebrated it's one year anniversary January of this year so they are quite "new". They are located right beside the original One Nineteen Wellness Center which houses physician groups on the top floors while the bottom floor is a complete gym with swimming pool. In fact, they even share the same parking lot. This outpatient surgery center can be compared to the "North Tower" which is located on the campus of the original St. Vincent's Hospital in downtown Birmingham. While the North Tower is larger and more established, it is also older and much busier. This new outpatient center has four state of the art operating rooms and 9 recovery bays. Equipped with the latest technology, they provide a wide range of same-day procedures but they specialize in spinal and GI. A year ago my Mother-in-law had to undergo her first epidural and she went to the the North Tower. Her 2nd epidural was also there but her next one and her most recent was here at this outpatient center. What a stark difference! Parking was ample. Accessibility, ambience, front desk staff, nurses... all professional, amazing, kind and friendly! I'm not necessarily implying that the staff at the North Tower are any less dedicated, but from a patient point of view, the experience is much more "pleasant" at this location. Their spotless lobby has a big tv to keep you entertained if you're waiting for a loved one who is having a procedure and they even have a small room off to the side where they have a Keurig type coffee maker for free coffee. I suspect that as word of this facility grows and more physicians gain access, it will become more popular, but for now if you are planning to have a same day surgical procedure, inquire if your surgeon has privileges here at this outpatient center. It would be worth a drive.