I had to stop in for a visit to give routine labs. The service was great. I made an appointment…read moreonline. Please note that if you make an appointment online, it gives you the option to check in when you arrive and wait in your car and they'll notify you when they are ready. You can also choose to go in and check in at the kiosk and wait in their waiting area. Please go in and check in at the kiosk. I made the mistake of checking in on my phone. It was getting close to my appointment time and I still hadn't gotten a call. After about 10 minutes, I just decided to go in. I went in to the waiting area. Just as I sat down, they came out and did a last call for my name. They told me that they were about to remove my slot because they thought I was a no show. I explained that I did the check in/wait in car option. They told me that it was there doing COVID and it was never removed as an option. This moreso falls on their corporate office to have the option removed. The staff was very nice and understanding. So I felt a little more at ease. This was my only issue, as parking was great and it was a nice location.

The new location is clean, professional, and not busy as of yet!!! It's always nice when you can…read moreget in, done, and out without a hassle. Certainly willing to use this location more often even though it's a bit farther from my house.

I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.

Had a family member come here for a colonoscopy and the staff here is incredible. Our nurse Jamie…read morewas so sweet and personable. She gave top quality care. The process from checking in to recovery was quick and seamless. I would definitely recommend this place if you need any type of minor procedure done.

Construction probably began on this the newest expansion of this St. Vincent's One Nineteen campus…read moreabout 2 years ago. This Outpatient Surgery Center celebrated it's one year anniversary January of this year so they are quite "new". They are located right beside the original One Nineteen Wellness Center which houses physician groups on the top floors while the bottom floor is a complete gym with swimming pool. In fact, they even share the same parking lot. This outpatient surgery center can be compared to the "North Tower" which is located on the campus of the original St. Vincent's Hospital in downtown Birmingham. While the North Tower is larger and more established, it is also older and much busier. This new outpatient center has four state of the art operating rooms and 9 recovery bays. Equipped with the latest technology, they provide a wide range of same-day procedures but they specialize in spinal and GI. A year ago my Mother-in-law had to undergo her first epidural and she went to the the North Tower. Her 2nd epidural was also there but her next one and her most recent was here at this outpatient center. What a stark difference! Parking was ample. Accessibility, ambience, front desk staff, nurses... all professional, amazing, kind and friendly! I'm not necessarily implying that the staff at the North Tower are any less dedicated, but from a patient point of view, the experience is much more "pleasant" at this location. Their spotless lobby has a big tv to keep you entertained if you're waiting for a loved one who is having a procedure and they even have a small room off to the side where they have a Keurig type coffee maker for free coffee. I suspect that as word of this facility grows and more physicians gain access, it will become more popular, but for now if you are planning to have a same day surgical procedure, inquire if your surgeon has privileges here at this outpatient center. It would be worth a drive.

If there was a 0, i would give them a 0! They messed up a billing to BCBS on a standard blood lab…read morereport to a local physician as part of an annual physical, all of which was covered under the BCBS plan 100%. After explaining that to them, they came back 60 days later demanding payment and threatening legal action for a $497 lab report. My wife paid the $497 via credit card, thinking she was in the wrong. I called BCBS and got them involved and come to find out LABFIRST messed up BCBS filing for payment and then had come after us . BCBS paid after i got them both on the phone and helped mediate, but the real BCBS price was $33.13, an overbill to me the patient of $463.87 on a $33.13 BCBS acceptable charge!!!!!!!!. 3 months and many phone calls later... Labfirst agrees they owe me back my $497 and have been paid by BCBS and now for the last 3 weeks say they have "processed" the refund and i should get the refund in 3-5 days. Now, over 21 days later. they claim they dont know where my refund is but it shows as having been processed 3 weeks ago!!!!!

Places like this shouldn't be able to collect on any balance they haven't billed to the insurance…read moreor to the patient within a reasonable period of time like maybe 90 days! Sends me a bill from some lab they say they did SEVEN MONTHS AGO! The broken English speaking billing lady simply says it has been "pending in their system" for this 7 months. They never filed any insurance ( a problem in itself that makes the bill $621 when it will likely ultimately be less than $20) and they never sent me a bill before now. This is the second time they've done this except last time the bill was almost a year old!

Fast results and friendly service. I was very impressed with mg experience with Red Mountain…read morePathology.

The services were exceptionally fast, accurate, and Dana was a huge help! If it weren't for her I…read morewouldn't have possibly gotten it done that day! Great place, will recommend to anyone!

Great service. In and out in no time. Very organized process and friendly employees. The facility…read moreis immaculate.

I got my blood drawn from here and mentioned clearly that I had a fear and tend to pass out. The…read morenurse acknowledged this but as I started to cry she told me repeatedly to calm down even though my arm wasn't moving. She also poked me 5 different times and called me hysterical even though I wasn't doing anything. She was extremely condescending and this was the worst experience I have had drawing blood. If there was a 0 star I would rate it 0.

I came here for a drug test that I had an appointment for and was able to get in and out in under…read more20 minutes.

I had a great experience at this imaging center. The staff were friendly, professional, and made me…read morefeel comfortable. They explained my results clearly in simple terms before my doctor did, which helped me understand what was going on and think about my options. I really appreciated how fast and easy they made everything. I highly recommend them

Find somewhere else. Staff calls you tells you that there is a cancellation you arrive then they…read morelet you sit there an hour then tells you you don't have a referral and to figure it out yourself while sitting a there with a torn rotator cuff. Knowing you're a veteran. Thanks but no thanks