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James Colvard, DO

3.5 (2 reviews)

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4 years ago

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5 years ago

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Bela Patel, DO

Bela Patel, DO

(2 reviews)

I was really hoping to find a good doctor I could trust after moving to Alabama. Sadly, Dr. Patel…read more fell very short. I would go so far as to say being her patient was one of the most frustrating experiences I've had with a doctor. The Good: -It was easy to make an appointment. They were very accommodating with the times.l and with short notice. - There was a very short wait time; one of the shortest I've experienced at a doctor's office. The front office staff was very nice (that makes a big difference to me). - She took a lot of time talking with me. I didn't feel rushed. The Bad: -There was no physical exam. She listened to my heart (briefly) but I'm used to doctors performing a full physical at my annual check up - feeling my thyroid, lymph nodes, palpating abdomen, checking reflexes, looking in my ears and throat. She didn't do anything except listen to my heart and lungs VERY briefly. - She dismissed my concerns. I told her I was diagnosed with a heart murmur in my twenties and had been under the care of a cardiologist but hadn't been to once since moving to Alabama. She said didn't hear my heart murmur and never referred me to a cardiologist (despite my asking about it). - She doesn't follow recommended guidelines. I asked her about whether or not I should get a colonoscopy and she said she didn't recommend them until a patient turns 50. I reminded her that American Cancer Association guidelines started recommending them at age 45 and she dismissed me saying something like "I don't recommend it until 50 but if you want to do it I'll request one. Your insurance just may not cover it". This worried me because I've had issues with the way she requests tests and not having them covered by insurance so I declined (at this point I knew I wouldn't be back). - This brings me to my biggest issue. The first year I saw her she recommended blood work. None of it was covered by my insurance company. Her office told me it was my job to check with insurance, not theirs. Okay, fair enough but they didn't give me time to check prior to my visit, but I digress. I paid the $300 and learned my lesson (don't trust her to decide which blood work you get). The following year I called my insurance company BEFORE my annual visit, and they told me specifically which tests were covered. I conveyed that information to Dr Patel and she ordered only those tests - EXCEPT she ordered them under the wrong codes. I'm not exaggerating when I tell you I called her office three times a month for TEN MONTHS to try to get them to resubmit the proper codes (this info came from the insurance company AND Quest diagnostics who both agreed she submitted the blood work under the wrong codes). In ten months, I received ONE call back from the office manager and he told me he called Quest and dealt with it. He advised me not to pay. When I kept getting bills, I called the OM again and he never returned my calls. I spoke with Question and was told no one from Dr. Patel's office reached out the them. Once again, I just paid the bill. Then I found a better doctor. My husband and I typically see the same doctor (out of convenience). He felt the same way about her lack of a physical exam as I did, and he also ended up having to pay for blood work that was submitted under the wrong codes. We both have new doctors and neither one of us have had issues with blood work since leaving Dr. Patel's office. I wanted to like her. She's got a good personality. I wanted to remain under her care, but there were just too many failures to take a chance with my health.

My friend recommended Dr Patel as a GP. I called to make an appointment. I was "rejected" as a…read morepatient without her knowing anything about me. No explanation was given and they refused to tell me why. This seems extremely rude and unprofessional. But I'm glad since I do not need a physician who has issues. Also a friend of mine (who was accepted) had a bad experience with Dr Patel. I do not recommend her.

Jody Gilstrap, MD

Jody Gilstrap, MD

(3 reviews)

The best doctor that my husband has ever gone to. So caring, never have to wait more than 10…read moreminutes. Extremely efficient--very caring. Has called husband at home when something did not look right. Would highly recommend him. Also the PAs in this office are top of the line....knowledgeable and caring. Highly recommend. We have not experienced anything but kindness, caring, professionalism and efficiency.

I had an appointment with Dr. Jody Gilstrap for 10:30am today. I am a new patient so I had to wait…read morefor 3 months to get my appointment. I received a text yesterday reminding me that my appointment would be at 10:30 am today and to "pls arrive 30 minutes early to fill out paperwork". I have never personally been to his clinic and was recommended to him by a relative who was nice enough to book the appointment for me. I googled his address and when I arrived and waited to get in, I was informed that he was now located at another location across the street. I drove there, waited in line to have my temperature checked, and was informed again that I was at the wrong building and needed to drive a half mile to the actual location of his office. My appointment was at 10:30 and I arrived and signed the sheet at 10:32. They informed me that I was too late to my appointment to be seen because I needed to really be there at 10 instead of 10:30 even though my appointment is at 10:30. I explained about the confusion with the address. They said they understood, but it didn't matter and that I would have to reschedule for another day even though I have waited 3 months. If in the message the said that it was 100% necessary for me to be there at 10 instead of 10:30 then I would have of course come at 9:45, but it only passively asks you to arrive early to fill out paperwork, which I WOULD HAVE DONE HAD THE ADDRESS ON HIS GOOGLE LISTING BEEN CORRECT! It no where says that it was a mandatory time of 10am in which case you should have it say "MUST BE HERE AT X TIME TO BE SEEN" in which case my appointment should have been at 10 instead of 10:30. We also had 3 months leading up to this appointment so if it was so important that I have this then why not email me the paperwork to have finished beforehand? I have never had this happen with a doctors appointment in my life and am completely thrown off at how unprofessional his staff acted. Very poor scheduling and handling of me as a new patient. I will not be back and do not recommend anyone to go here if this is how they handle their own error by not updating their address. I can't imagine how they would handle me if I had a genuine medical concern so please try anywhere else. He is apparently an amazing doctor, but that's moot if his office handles their business this way.

James Colvard, DO - familydr - Updated May 2026

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