We've used AFC in the past and always had good experiences. I needed to take my wife in for an…read moreallergic reaction and called to verify that they were in network for our new insurance. The person on the phone said they'd have to run the insurance card to verify so we went on in. When we got there they wouldn't verify that they would accept our insurance, even with the card, and wouldn't see my wife unless they scanned our credit card in advance. I don't know about the docs but the front desk was not helpful. We left and went a couple blocks down the street to Eminence Urgent Care and it was great.

Doctors are great. The receptionists are the most miserable rude people you'll ever meet. Rude at…read morethe counter. Rude on the phone. Called today to simply ask if my dr was going to be sending off my urine for a culture, because not every place does that. Some just test u and give u results on if u have a UTI or not. I see a urologist. A specialist. I have to keep up with what my cultures say. The receptionist said "if she said she's going to send it off then she's going to send it off" I said "thats why i'm calling, to see if she is GOING to be sending it off, she never told me that she was" & she continued to talk to me sarcastically & rude, NEVER messaged the dr or went to ask, and then said "MY GOSH" before hanging up the phone with me. Ma'am, u need to go work at McDonald's, they love hiring people with your attitude and trust, I'm gonna meet you with the same attitude the next time I see you. Do better. People like YOU in the medical field is WHY the medical field has a bad rep. Glad I don't have to work with people like you.

Dr. Willis has always been a great Doctor. I wouldn't see anyone but Dr. Willis that's how…read moreWonderful He is y'all. Many Blessing's too Everyone .

The care I received from the staff was amazing! I felt like I was being listened to and treatment…read moreplans were made accordingly. This is probably the best visit to a doctors office that I've had in over four years! I am so grateful to have found them!

From the owner: We are a clinic that provides functional medicine, primary care, and family medicine. read more

I've been a patient of this practice for a couple of years now, but I've always seen the nurse…read morepractitioner until now. The wait can sometimes be lengthy, even with an appointment. The office is kind of run down looking, but they are supposed to be moving into a new facility any day now. The office staff is normally polite and helpful. Dr Alred herself is soft spoken, patient, and kind. She takes a lot of time with you and gets a thorough history. I was also appreciative of the fact that she answered all of my questions and didn't talk down to me like some doctors have a tendency of doing. They offer in house laboratory services, which is nice than being sent out somewhere else for labs. If you have to call the office for anything, the staff responds to your request in a timely manner. I'm very pleased with my experiences here!

Dr. Alred is an excellent doctor. I recomend her to all my friends. Her staff is very friendly…read more Her new location is inside Shelby at the professional building.

Went to get a rapid drug screen for a work badge and was there for around an hour with no one in…read morethe waiting room. The lady at the front desk was very nice and took excellent care but otherwise very slow.

I came with a sinus infection and even though I signed up for an appt time I had to wait 1.5 hours…read morepast that to be seen. Once I was back in the room to be seen I can hear the doctor yelling on the phone being very unprofessional. She then comes in and says two words to me then walks out then comes back and gives me a prescription for over the counter meds and refuses to give me antibiotics. Not bc I don't have a sinus infection but bc she apparently doesn't do that. Or anything really. They also put your credit card on file and tell you no copay then say they'll charge you later. I could hear them saying a price that isn't my correct copay but wouldn't confirm or deny what I was to pay. There's literally no reason to come here. Just go somewhere else or cvs and buy it yourself. DO NOT COME HERE!!!