The care I received from the staff was amazing! I felt like I was being listened to and treatment…read moreplans were made accordingly. This is probably the best visit to a doctors office that I've had in over four years! I am so grateful to have found them!

From the owner: We are a clinic that provides functional medicine, primary care, and family medicine. read more

Dr Walters is thorough and very good at listening to and addressing concerns. She is quick to…read morereview labs and message via the portal. She also returns messages in the portal generally within 24-48 hours. Her staff, especially her nurse, are great. She refers appropriately when needed.

From the receptionist, to the nurse and finally the Doctor, I was very pleased with the entire…read moreexperience. Best crew I've had ever!

A very quiet, unassuming practice in the corner of the second floor of a physician's medical…read morebuilding. I'm a new patient for primary care, so I was required to come an hour early to fill out paperwork (the entire visit including new patient paperwork and then bloodwork in the lab after my examination took right around two hours total). There's nothing significant to say about the office--it's your run-of-the-mill doctor's office with fluorescent lighting, a few magazines, and a TV on the wall tuned to HGTV. I was, however, impressed with the level of care. I met the nurse (Nikki) first, and she was very receptive and friendly as she weighed me and took my blood pressure. I waited for about 15 minutes in the examination room before Dr. Looney saw me. He was also great--very professional, courteous, and knowledgeable. He asked me a lot of questions about my previous doctors and care, and was very attentive as he allowed me to ask all the questions I had for him. After my visit, he led me back to Nikki's station to make my next appointment, and then they sent me off to the lab (the bloodwork is done at Quest Diagnostics, which is a laboratory on the same floor as the doctor's office). I also like the fact that they use MyChart, which is an online portal where you track your exam/test results, bloodwork, prescriptions, and future appointments. This patient portal also allows you to send notes directly to the doctor between visits. Overall, I enjoyed and appreciated this new practice and everyone who worked there. Now that I'm officially in their system, I'm hoping the next visit won't take quite as long.

Dr. Looney is about as looney as a lonney bird ! He's very arrogant and disrespectful and will not…read moretreat you as a patient but rather as a paycheck and doesn't treat you if you are sick ! He is a very bad primary physician and shouldn't be allowed to practice medicine! If you go in sick instead of giving you a broad spectrum antibiotic he waits for lab work to show your white blood cell count is high then waits for no reason to finally call in a antibiotic so you are sick for 2-3 more days without antibiotics! I know I am a pharmacist ! I made a review about him before instead of calling me and discussing my issues he just didn't even care whether my health care mattered I didn't write a review to be bad but he forced me to write a review!

Great experience doctor is great and cool. Staff friendly enough. Definitely had worse…read moreexperiences, and they were amazing during the pandemic. I would definitely look at the average reviews not the outlier.

I normally do not write good or bad reviews, however today I was treated not as a nursing professor…read morebut, a drug addict. I admit I have had to go to Medhelp in Pelham several times over this past year with respiratory infections of some sort. I have a tendency to have an awful cough day and night and the only thing that works is a cough medicine yes with (omg a narcotic). Dr. Wever's nurses and staff are wonderful but today he treated me as if I was only seeking drugs. I am writing this at 3:30am because I got prescribed "pearls" which are the equivalent to taking a tic tac so, I am awake coughing. This bodes well for my nursing students tomorrow. I realize there are people just wanting drugs and, if that was the case, I could get better drugs outside of the office if I wanted. I was there for help with this cough and, to listen to my lungs, Dr. Wever barely touched the stethoscope to my back ( in just two places) and two on the front. Never asked me to take a deep breath or even looked at my throat. He made his mind up I was only there for a tiny bottle of cough medicine, that would not get me far if my goal was to get high. I love paying a co-pay and to take time off work to be viewed the way I was, and to still be up coughing. I also didn't appreciate his nurse being the one to tell me he did not prescribe me any cough medicine. That was not her responsibility to explain why he chose not to treat my cough appropriately. The front staff and all nurses there are absolutely wonderful and this review does not reflect on them in any way. I work in healthcare and I know we all get skeptical but sometimes, just sometimes, patients need to be treated as an individual that comes in for help but instead leaves feeling worse than when they came in. Shawn

Dr. Smitherman is an excellent physician. I recommend him to all my friends. His staff is very…read morehelpful.

I love Dr. Moore, I was living in Birmingham, AL and was looking for a General Practioner, she was…read morerecommended to me by a friend from work. She is easy to talk to and has helped me with a variety of issues from weight loss to anxiety to common illnesses. Intelligent and competent, as well as, a great listener I recommend Dr. Moore highly.

I was really hoping to find a good doctor I could trust after moving to Alabama. Sadly, Dr. Patel…read more fell very short. I would go so far as to say being her patient was one of the most frustrating experiences I've had with a doctor. The Good: -It was easy to make an appointment. They were very accommodating with the times.l and with short notice. - There was a very short wait time; one of the shortest I've experienced at a doctor's office. The front office staff was very nice (that makes a big difference to me). - She took a lot of time talking with me. I didn't feel rushed. The Bad: -There was no physical exam. She listened to my heart (briefly) but I'm used to doctors performing a full physical at my annual check up - feeling my thyroid, lymph nodes, palpating abdomen, checking reflexes, looking in my ears and throat. She didn't do anything except listen to my heart and lungs VERY briefly. - She dismissed my concerns. I told her I was diagnosed with a heart murmur in my twenties and had been under the care of a cardiologist but hadn't been to once since moving to Alabama. She said didn't hear my heart murmur and never referred me to a cardiologist (despite my asking about it). - She doesn't follow recommended guidelines. I asked her about whether or not I should get a colonoscopy and she said she didn't recommend them until a patient turns 50. I reminded her that American Cancer Association guidelines started recommending them at age 45 and she dismissed me saying something like "I don't recommend it until 50 but if you want to do it I'll request one. Your insurance just may not cover it". This worried me because I've had issues with the way she requests tests and not having them covered by insurance so I declined (at this point I knew I wouldn't be back). - This brings me to my biggest issue. The first year I saw her she recommended blood work. None of it was covered by my insurance company. Her office told me it was my job to check with insurance, not theirs. Okay, fair enough but they didn't give me time to check prior to my visit, but I digress. I paid the $300 and learned my lesson (don't trust her to decide which blood work you get). The following year I called my insurance company BEFORE my annual visit, and they told me specifically which tests were covered. I conveyed that information to Dr Patel and she ordered only those tests - EXCEPT she ordered them under the wrong codes. I'm not exaggerating when I tell you I called her office three times a month for TEN MONTHS to try to get them to resubmit the proper codes (this info came from the insurance company AND Quest diagnostics who both agreed she submitted the blood work under the wrong codes). In ten months, I received ONE call back from the office manager and he told me he called Quest and dealt with it. He advised me not to pay. When I kept getting bills, I called the OM again and he never returned my calls. I spoke with Question and was told no one from Dr. Patel's office reached out the them. Once again, I just paid the bill. Then I found a better doctor. My husband and I typically see the same doctor (out of convenience). He felt the same way about her lack of a physical exam as I did, and he also ended up having to pay for blood work that was submitted under the wrong codes. We both have new doctors and neither one of us have had issues with blood work since leaving Dr. Patel's office. I wanted to like her. She's got a good personality. I wanted to remain under her care, but there were just too many failures to take a chance with my health.

My friend recommended Dr Patel as a GP. I called to make an appointment. I was "rejected" as a…read morepatient without her knowing anything about me. No explanation was given and they refused to tell me why. This seems extremely rude and unprofessional. But I'm glad since I do not need a physician who has issues. Also a friend of mine (who was accepted) had a bad experience with Dr Patel. I do not recommend her.

Dr Snyder is an excellent physician. We recommend him to all our friends. His staff is very…read morehelpful and friendly.