Pro tips: Valet the car!…read moreArrive early if you need a wheelchair. It takes some time. There is a coffee cart on level two, that closes by 4pm. We came for a surgery consult. All the staff, from valet, patient transport, check in and docs.... All kind, compassionate. I feel like they each care about the patient needs and outcomes. I also found the space to be very calming. Which was super helpful. The bright light streaming in. The facility was also very clean!! Which I find to be indicative of quality of care.

The Kirklin Clinic delivers high quality care. It's the parking. Insanely bad design makes the…read moreplace a disaster.

The Kirklin Clinic (5/5) has always pulled through for me. They are the main reason I moved back to…read moreBham in the first place since my physician was here. The quality of care I have received has been more consistent than it has not. There have been one or two individuals I haven't cared for, but I took the proper channels to address them. Parking is a pain like any other medical facility so be sure to account for that when deciding your arrival time. Be aware of EVERYONE walking in the garage. Someone will pop around a vehicle in a blind spot quickly. They have coffee that you can purchase at the cart or Starbucks if you just really need it. Sneaky Pete's and Wall Street Deli are easily accessible if you don't bring your own food, snacks, drinks and of course there are other options you can walk or drive to if able (sending someone else is ideal if you're here for treatments instead of a regular appt). Bathrooms are clean/checked often, facility is clean, most staff is pleasant/helpful. I find it easy to navigate by following the signage. Add some additional time for elevator wait times in case they are busier than normal. This is a high traffic building in general. My main complaint (0/5) is with the changes in the 5th floor infusion clinic (I can't speak for other areas). The individual that took them over at the end of last year has made several changes. One of the main ones I find an issue with is claiming there is no budget for snacks or drinks for the patients anymore. It used to be customary to offer a snack and drinks upon receiving your treatments to help with nausea, mask the horrible taste you have while receiving treatments, provide something for your time there, etc. I bring my own anyway, but there are several individuals who simply forget, don't focus on it because or pain or discomfort, or cannot afford to do so. There were 6 complaints I heard in the pod I was in for my most recent treatments over this change. I loveeeee the nurses here and even they aren't pleased delivering the news each time. UAB makes entirely too much money to claim $.05 cheez its, peanut butter crackers, chips, etc are out of budget. They offered that and more plus ginger-ale, juice, other sodas or water for years! The little things tell you if a facility cares about/values you as a patient. If you think people don't notice - they do. Even from something the higher ups feel is so small.

We arrive at Kirklin an hour early expecting all upsets and mishaps. Well, fortunately, we had…read morenone. From valet, to information to patient escort, this group is exceptional. We were in and out in an hour and a half. Thanks to the entire clinic and CT area staff! We have to come ba

Hospital service is good, the NPs especially are very attentive and help out with all of your…read moreneeds. Check in is quick and productive. However, the billing department is very unprofessional. After the visit, they do not make it clear how to pay, they do not always actually send the bill, and when they do, it doesn't include the statement for what you are being billed for. I recently received a statement in a partially ripped and taped envelope. It's a shame given that their service is good, however when I am trying to focus on getting better, I shouldn't have to spend several days and calls trying to figure out how to pay a bill that was never even sent.

Thank you Dr. Hurd, Tabitha and team for taking such great care of our Surrogate on her transfer…read moreday.

I have has several different things there and we're all really good, and the staff were always kind…read moreand professional and functioned like a well oiled machine. My orders we're always as quick as possible and exactly what I asked for.

Speaking with the Billing office is a nightmare. They are rude and unwilling to help out. They send…read moreyou to collections even if you are making payments on your account. I caught it a day after they sent it to me, and they said they still could not recall it, even though UAB does not sell its accounts to third-party vendors. And refused to transfer me to a supervisor.

My first time at this VA facility. As an out of town walk-in I began at the Parking Deck asking…read morewhich way to go. A helpful attendant directed me. A shuttle is provided to and from the hospital. Upon arrival as an emergency admission, I was able to checking in with only one person ahead of me. Triage was done in a very few minutes. Very soon afterwards I was seen by a PA, went to x-ray, treated, and after a brief wait at pharmacy I was on my way. All within 2.5 hours! Unbelievable. Very courteous and efficient staff. And a lot of joy from the Alexandria, LA VA yellow team, who gave me great help in seeking services out of my area. Great care at the VA!

Horrible place! Rude, unorganized, can't get a Dermatology appointment until February or March…read more2027. They have a bad attitude. The only person I trust is Adam in the pharmacy.

My visit with the Russell burn clinic was a follow up to an ED visit for a burn to my hand. Being…read morenew to Alabama and having never been to UAB main hospital, I found it frustrating to find the right parking deck. Having worked at a level one trauma center myself, I absolutely should've known to allow more time to get to the clinic on time. Either way, if you're going to the clinic, you'll need to park in the 4th Ave parking deck. (You can put UAB 4th Ave public parking in your GPS) Allow 20 extra minutes to find parking and get to the clinic. My parking was validated by the gentleman at the check in. That was a pleasant surprise. The other staff I had were wonderful! Shun was amazing. She's an RN who's been doing burn care nursing for 17 years. She is very personable and thorough in reviewing my medical history. The PA who saw me, Jared Morrison, was pleasant, professional and answered any and all questions I had. He explained the care of my burn thoroughly and made sure I understood. I was also given supplies to continue caring for my burn. Very happy with the care I received which has given me a good first impression of the main UAB hospital. (Parking aside! )

On May 28th, 2026, I had two appointments at Grandview: one at the hospital at 10 AM and the second…read moreat the plaza at 2 PM. They told me to arrive at the 10 AM appointment at 9:30 to register. I was finally called to be checked in at 11:45 and called back at 12:20. I made it to my 2 PM appointment at 1:15, and the lady at the check-in desk told me my appointment was at 10 AM. I explained to her that my 10 AM appointment was at the hospital and that I had a 2 PM appointment in the plaza. She then asked if I was sure. I said I was 100% sure and showed her my wristband as proof. She then asked me if it was a hospital band. She searched around on the computer and said she did not show me as having been at the hospital that morning. I can't make this stuff up. She then told me I didn't have a 2 PM appointment scheduled. I told her I did when I called that morning to confirm the time. She told me to have a seat. At 3 PM, I went to the desk and asked her what was going on. She said, "Oh, I forgot about you." I informed her that I was not going anywhere without being seen that day, so she needed to do whatever it took to find whichever doctor it was that I needed to see. Finally, around 4:15, I was called to be checked in and called back to be seen around 4:25. The doctor doing my exam was very apologetic and explained it was a misunderstanding (it always is). I have no choice but to go to Grandview, but if you do have a choice, please choose wisely. Read the reviews.

The Worse Hospital ever they cook half done food and the staff and doctors are so unprofessional so…read moreI'm going to start a class action lawsuit against Grandview Medical Center and if anyone wants to join my Class Action Lawsuit just comment on this post so we can get everything up and going

Liam is a great guy and gives a great haircut! He's fun to be around and will do a great job.read more

Everything was great! Chill vibes! Deanna made everything perfect. She listened to exactly what I…read morewanted and made it happen. It's rare to go into a salon and see so many certified Redken artists under one roof.

One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.