When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.

Dr Gewin is an excellent doctor I've been going to him for my medical needs for several years he…read moreknows exactly what I need medicine wise as soon as I tell him what is wrong with me whether it be bronchitis or a bad migraine etc he knows exactly what he is doing and he cares for his patients with loads of compassion he is very experienced and will go the extra mile for his patients

I will NEVER go back to this office and will NEVER recommend it. I left and bawled my eyes out in…read morethe car the entire way to work because of Dr. Donohue. This was the first time I had seen the actual doctor. When the resident tried to update her in the hall, she was loudly complaining about me and didn't even let the resident get through with all of my updates and issues. She came in and was nice but abrasive then went back in the hall and complained about me some more really loudly. I feel like HIPAA was breached, and I felt mortified because I know I wasn't the only patient who could hear her. I wanted to leave right then, and I did apologize to her if I did something wrong, but she still complained about me. I felt totally disrespected and discouraged in updating my primary care doctor with my health concerns (isn't that their job???). People need to be aware of the degradation and violation of privacy I felt in that visit. I don't want anyone to feel the same way I did. I'm a strong person, and this really, really upset me. Also, because she didn't listen to the resident or me, she told me my back pain was a "new" issue (I've had back issues for 20 years but it's been exacerbated because I moved) and didn't need a specialist. She was accusing me of "dog paddling" multiple times when I was just updating them on what was and wasn't helping and updating my primary care on my health. I didn't notify them beforehand because the exacerbation occurred a couple of weeks before, and I figured I would tell them at my appointment and try to treat it to get it healed with resting it and taking ibuprofen. I'm not looking for medicine. I just want to know what's wrong with it. I also started feeling sick this weekend as well and was just letting them know because their questionnaire asks about recent symptoms. It's making me cry just typing this and reliving it. She was also telling the resident to not listen to "dog paddling", and it's really discouraging to hear someone training the next generation of doctors to be anything like her because I really appreciated him. Such a shame.

I love Dr. Donohue! Everything is quick and easy. She's personable and it's easy to communicate…read morewith the staff when I need my prescription refilled or have any questions

Here are the issues I've encountered with this clinic--not saying the clinic is bad overall, but…read morethese are the specific problems I've faced so far: A referral to a specialist was given to the patient but was not submitted to the insurance company, which resulted in unexpected charges. An X-ray request that was needed has been pending since two visits ago. Despite mentioning it during both visits to the primary physician, there has been no follow-up or response for over two months. The X-ray is necessary for the next appointment to proceed with a diagnosis, but the previous visits were essentially unproductive due to the delay. We were referred to a facility that turned out not to be covered by our insurance. Phone calls are not answered directly. The clinic only accepts voicemail, and despite leaving two messages regarding the X-ray, no one has followed up.

This office is amazing I am a big fan of there new location, it is so much easier to park and get…read morein and out of. The providers have always been top notch and I am a big fan of both of the new CRNPs. 10 out of 10 every time I go.

He is a excellent physician and a hypertension expert. He…read morealso has a Physician Assistant that is great to have for a work in situations.

This was my second visit to Mayfair Internal Medicine. It is easy to make an appt. And the…read morereceptionist are friendly and helpful. I only had to wait in the waiting room a few minutes before I was seen. My blood pressure and temp were taken immediately and I was able to see the doctor about 5 minutes later. All my information was on her computer so she could look back easily at my past test results. They have a lab on site so my blood was taken immediately. Checkout was quick and easy. Last time my doctor sent a letter explaining all my test results with the lab results attached. The whole experience was quick, easy. There is limited parking, but I have always been able to find a place without waiting.

I see Dr. Ray Browne and I cannot recommend him highly enough. He's efficient, bright, kind and…read morevery thorough. Staff is excellent as well. Every time I've contacted this office, for a variety of needs, I've been assisted in a timely manner and treated with kindness and respect. I wish every doctor and office staff shared their dedication to patent satisfaction.

I typically really dread going to the doctor, but this place actually made it a pleasant…read moreexperience. I had an appointment with Colleen Donohue. They were only 10 minutes late with my appointment (which I think is great for a doctors office) and the doctor herself was GREAT. She was so friendly and helpful, as were all of the nurses. Though I was a new patient, she made me feel really comfortable and I felt like I had known her for a while. If you're looking for a good family doctor I would check this place out.

I can't say enough about Dr. (Colleen) Donohue and her staff. Maybe it was because I had filled out…read moretheir paperwork beforehand (almost 16 pages, but worth it) and waited less than 5 minutes in their waiting room. I was called back by a very cheery (maybe her name was Shaniqua, although I could be wrong, and I'm sorry if I am!) called me back to the exam room. I wasn't in that room for less than 5 minutes (very unheard of in a doctors office!) before I heard a knock on the door. A young, bright, cheerful, happy woman walked into the room and introduced herself as Colleen Donohue, NOT Dr. Donohue. I immediately felt at ease. As for my exam, it's not often where one feels they're actually being listened to when speaking to a doctor. However, Colleen made me feel as if I knew her and she knew me for years and completely understood me and my needs! She was/is now my favorite doctor! Honestly, I wish I had something else to go back to her for...she's THAT GOOD!!

This place sets the standard in professional healthcare!…read more Arrived 15 min prior to my appt was in and out within 20 mins! No endless waiting around! The Dr and her staff were courteous and caring. Spend the time to listen to my complaint and did a thorough exam. I never once felt rushed or short changed w her time! I got all the information and referrals I needed and even got a flu shot right there in her office! Fantastic personal service!

I cannot say enough great things about Dr. Stone and his staff. All of them! The quality of care…read moreand "bedside manner" is untouchable at One Medical. Our family has made Dr. Stone our Primary Care Doctor and we will never use anyone else. The team at One Medical are always available (a national team is available after hours) for yearly/semi-yearly labs, wellness visits, and sick visits - and you seriously can walk in and not wait more than 10 minutes. We have access through my employer, however, I have referred friends for a private membership who have thanked me time and again for telling them about this great place!

From the owner: One Medical is one of the largest independent primary care practices in the country, offering…read moreextraordinary healthcare to all of our members. One Medical's member experience is powered by intelligent uses of technology, including a mobile app that helps schedule appointments, renew prescriptions, and message with a provider. Consistent, quality care is ensured through up-to-date digital health records and with proactive digital health reminders. And if you can't make it into the office, One Medical makes access to care frictionless with face-to-face virtual video visits available from anywhere, anytime. By seamlessly integrating technology with human-centered care, One Medical is changing the way you go to the doctor.