You definitely do not want to go to the Emergency Room after waiting over six hours in the waiting…read moreroom pulled my husband out. He has had a pacemaker and open heart surgery there and received excellent care. We went to Urgent Care (explained the situation as they recommended he go) and are giving him an iv. If they don't have the staff to do more than triage patients close it. The waiting room was dirty and the reception staff could care less just have a seat. Go anywhere else husband almost passed out twice as he is dehydrated.

Wonderful staff! They listen and hear what you are saying as patient. They do dismiss or talk down…read moreto you. They start running labs or X-rays while you are waiting for room if they are busy. So once you go back you get treatment quickly.

My mom has been there 2 times in less than a month. They found the root cause of her issues, and…read moreshe is currently recovering from surgery in the ICU. Everyone was super polite and positive. The Godly atmosphere and family oriented staff are great! I even heard one nurse correct another for cussing. The food wasn't too bad, Morrison Food Group could do to visit and check it out, but otherwise it was alright.

in a nutshell- my dad stayed in the ER for 24 hours due to no rooms, they did not get his meds…read moreordered for 48 hours (and he has transplant meds) despite us asking for this 4 times, didn't order his eye meds (post-cataract surgery) until last day, and they never cleaned his wounds

I had surgery at St. Vincent's East March 1st. The week before the surgery I had a pre-op…read moreappointment where I signed a lot of papers and gave a lot of blood. I sat in the waiting room less than five minutes before my name was called. After filling out the paperwork they walked me to the lab (didn't want me to get lost, I guess) where I waited less than 10 minutes before I was called to the back to get an EKG, and drained of all bodily fluids. I have spider veins, yet they hit blood on the first, pain free poke. Kudos to the lab staff! When I showed up on the 1st for the surgery, again, there was no waiting. Less than 20 minutes after arriving I was in a gurney, being prepped. I was in a lot of pain post op (duh). I know I annoyed the nurse assigned to me in recovery but she patient and kind. When I was moved to my regular room (two night stay for me) all of the RNs, NAs, lab techs, etc. were friendly, professional, and saw to my needs. When I said I hurt or was nauseous, I was given immediate relief. My one complaint were my roommates (in my private room). At one point there was a housefly that buzzed around, but after one of my naps, the fly was gone. There were also half a dozen ladybugs crawling on the ceiling. When one of them landed on me to say hello, I may or may not have screamed like a little girl, but like the fly, after one of my naps, the ladybugs were gone. I highly recommend St, Vincent's East. It's a lot farther from my home than other hospitals, but if I find myself in need of elective surgery again, I hope that I can have it done at STVE,.

earlier review today was one star for 4 hr wait. Now understand hospital completely full, patients…read morebeing put in ER. So full that ambulances being diverted to other hospitals. Once in ER , care from RNs, CRNP, and doc was absolutely great. Could not have asked for better.

Dr. Eli and Farinna Willis took great care of me and my baby during my birthing and labor…read moreexperience and that's all I will say regarding my labor and delivery experience of 2021 because I don't want to down talk the experience I had with the nurses! Dr. Willis even allowed me to switch to her services while I was 25 weeks pregnant which turned out to be the best decision that I could've ever made for myself and my baby. If my husband and I ever plan a second child I will definitely return to the care of this physician group ONLY! They are the only two ppl I trust to birth my children in this entire state as a California native.

Our daughter gave birth to our grandson on January 3, 2025, under the care of Dr. Christina Maddox…read more To preface, I have been a patient at Brookwood Medical Center for over 30 years. I gave birth to my daughter in 1993 with Dr. Robinett and have since entrusted my care to Brookwood. Currently, I see Dr. Maddox and recommended her to my daughter as well. We both appreciate Dr. Maddox's attentiveness and thorough approach. However, I am posting this review with concerns regarding the care my daughter has received post-delivery and the treatment we experienced during her hospitalization. Following her C-section, a 7-day bandage was placed on her incision, preventing us from monitoring her healing. When the bandage was removed, we noticed redness, and shortly thereafter, our daughter began feeling unwell. Upon contacting the after-hours line, she was advised to go to the emergency room, where she was admitted due to a serious infection. This entire situation has been emotionally taxing , especially being separated from her newborn while undergoing treatment. We were initially informed by OB ED nurses that the baby could stay with her as long as I remained present to care for him since he was no longer a patient. While we appreciated this flexibility, the support we received from staff was inconsistent and, at times, dismissive. For example, when we moved to a room (on the 6th floor) from the ED, we had to plead with the nurse on duty, Tamika Reeves, for basic supplies like diapers and wipes. My husband had packed a small bag for the baby, but it was insufficient, and since it was late, we had to wait until the next day to order additional items. On January 13 at 8:49 PM, when we asked for a bottle of formula because our daughter wasn't producing enough milk and needed rest, the assigned nurse, Anna Brett Williamson, informed us it was against policy to provide formula since the baby wasn't a patient. When I requested to speak with the charge nurse, I was disheartened to learn it was Ms. Reeves again, who previously was unhelpful. After decades of being a loyal patient, I am deeply disappointed with the lack of compassion and support we experienced. Denying a single bottle of formula to a newborn, especially under these circumstances, is inexcusable. Furthermore, I am left to question whether our daughter's infection could have been prevented had a different approach been taken with her incision care. The level of care we received during this critical time is indicative of the decline in the quality of service. This experience has led me to reconsider continuing my care with your hospital and to understand why others have expressed similar concerns in online reviews. I hope this feedback is taken seriously, as no family should have to deal with this kind of situation.

There is no one to help with customer service. The office is incredibly slow, their equipment…read moredoesn't work, and their "live" person to talk to doesn't help either. I will never come back to this dumpster fire.

SVOID AT ALL COSTS. I went here because it was the only urgent care my insurance would accept…read morewithin 50 miles. I waited 2 hours in pain (1 hour in the waiting room and another in the room waiting on the doctor) before I was told they had nothing to look in my ear with. That's such a basic tool that it should be embarrassing for them. I was refunded but I had to go to another urgent care that cost 3x the amount and I can't get those 2 hours sitting in pain back.

I'm 23 weeks along and had to have an ultrasound. My OBGYN referred me here. I loved that they had…read moreexpectant mother parking spaces in the garage. It came in handy because the baby was playing the drums or something on my bladder so I needed a restroom quickly. I didn't have an issue finding the suite I needed. I had to be there 30 minutes before my appointment since I was a new patient there. It was a bit of a waste because I printed and completed all my paperwork beforehand so the wait was wasteful. Also, my appointment didn't start until 17 minutes after the set time so I waited around for about 45 minutes. However, the ultrasound tech was delightful! She talked my husband and me through everything she saw and was talking note of as she performed the ultrasound. Everything is going well with the baby!

I grew up going to this hospital for various injuries as I was quite the daredevil. I always had…read moreexcellent care and very few complaints. Now, my daughter gave birth to our first grandchild here. Same great care as always. Great staff at every level!

I have been coming here for years and never had a bad experience…read more The drs are all professional and really seem to care about the patients. The office/support staff are all nice and display patience when engaged with patients. I specifically see Dr. Christian Dey and she is the absolute best! Her practice is busy so I recommend trying to stick to your appt time when you schedule it. I had to reschedule an appt and it took a couple of months for me to get another appt. All of my appointments are typically quick but thorough. The offices are closed from 12 to 1 for lunch but if you arrive during this period, you can still sign in ; the check- in process is easy and fairly quick. I really like coming to Eastern OB Gyn ...I always have a good experience.

The entire Ascension St. Vincent's system is flawed. From the front desk personnel, medical records…read moredept to the licensed nurses practitioners. Please do not choose this hospital if you are under 30, single and a person of color. You will be ignored. Your opinion will not be considered. Your voice will not be heard. Your life and time will be of no importance I found a lump in my breast in February of 2021. Made an appointment to visit my physician. At my appointment, I was told that I WAS OK and IT WAS NOT CANCER and to follow up in 6 months. I followed up with Eastern OBGYN in the 6 months only to be told I have stage 3 breast cancer and it's spreading fast. I am 28. My initial visit when I discovered the lump was with Eastern OBGYN PC where I have been a patient since 2017. Where my medical records note that I have complained of breast pain since 2017 and I have a family history of cancer. I was told by my oncologist that the abnormalities were noted in my initial exam back in February of 2021 but the drs didn't think anything of it because of my age. I am only 28 years old. I was 27 at the time of my diagnosis in September of 2021. 6 months after I noticed the lump, notified my physician, and was told I was ok.Not one person of any status within this hospital system has apologized for such a careless mistake. After 6 rounds of intense chemo, losing all of my hair.. a double mastectomy and an infection from the double mastectomy and over a month of radiation 5 days a week I am still having issues with this hospital system. Currently, I am in the process of completing 14 additional rounds of chemo and an additional drug. Dr. Ashley Fry is great. Dr. Anna Knight is literally an Angel on earth. She saved my life. The nurses are sent from heaven. Even after the surgery, I was bleeding profusely from one of my breast nipples, I visited my physician in tears and was told I was OK, it was not an infection and to just go home. A few weeks later, I myself discovered a huge infected hole on this very same breast that I was told by the doctors within this system that it was not an infection and I was ok and to go home. Again, I was ignored. I went to the ER a couple of weeks later and was told I had an infection and they had to remove the implant that was just placed bc of the reconstruction and mastectomy. Please choose the nearest research hospital or best research hospital for cancer treatment. Do me this favor and save your life. I'm not sure if this review will post because every other review that I've tried to post has only been visible to me. I pray that I will save your life. Also, I filed a complaint with the hospital and was told that someone from eastern would reach out. It has now been 7 months later. NOTHING.

I don't know what to do to get someone to help me. I've been asking for help for 2.5 hrs and…read morethey're acting like I'm the problem

When the teledoc recommends going to the ER and the ER Doctor tells you your symptoms sounds like…read moreits not an emergency, you know that you have come to the right place. I emphasized that I have a TBI and can't afford to hit the ground, I've had over 10 concussion. I was told that my symptoms don't require an ER visit but "hey we can do an EKG" even though he said I can be sent home, is just a money grab. I told the nurse everything he said asked for her to note my account. Guess what she said, "I'll note that, that's what you said the doctor said".Well no thanks, I'll use the same tool, Google, to diagnose myself. The doctor did nothing but come in the room, touch my ankle (only one), press on my stomach, and sit in the chair. I'll travel the 45 minutes to the VA if I ever have and emergency. If you're having a medical emergency, don't go there. If you want your medical health taken seriously, don't go there. This is the worst ER experience that I've had in over 40 years.