The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

I recently visited Next Level Urgent Care in Spring for follow-up care while recovering from a…read morebroken ankle. Overall, it was a very positive experience from the moment I walked in to the moment I left. The front desk staff greeted me warmly and efficiently handled my check-in. The facility was clean, modern, and had a welcoming atmosphere, which immediately put me at ease. I didn't have to wait long before being called back, which was a huge relief. (the first time I went) The medical staff were professional and attentive. The provider took the time to listen to my concerns, review my progress, and explain the next steps in my recovery plan in a way that was easy to understand. I appreciated their thoroughness and the genuine care they showed throughout my visit. The only reason I'm giving four stars instead of five is that there was a slight delay when I was waiting for my discharge instructions and follow-up care paperwork. While not a major issue, it did make the visit longer than I had anticipated. Despite that minor inconvenience, I would highly recommend Next Level Urgent Care - Spring. Their professionalism, clean environment, and attentive staff made this a reassuring stop on my recovery journey.

This is my 3rd time coming here and I will continue for any future needs. The staff are so sweet…read moreand patient. I went in due to very bruised knees from a fall. The nurses listened to my concerns, X-rays were done quickly. The PA listened and was very explanatory about my condition.

Don't know who own this clinic but they so stingy with the air conditioning. The room is full of…read morepatients and family members but not heard the AC running , nor fan running to circulate the room. I have been to a lot of Dr. offices and when you walked in you would feel the fresh air right away and some of them also had a stand alone fan. not recommenced

This is the best place. Had to get checked out so I show up and walk right in with hardly any wait…read more The staff was extremely friendly and the NP that saw me was professional and thorough. You don't have to worry about dealing with all the insurance mess (waiting for approvals, tons of paperwork, etc.) and just pay a reasonable visit fee. I was in and out in 30 minutes with the prescription I needed. Thank you for having a simple, insurance free, quality care option into our area. I would highly recommend this clinic for your basic primary care needs.

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

Arrived at this location for lab work for my primary care doctor…read more Upon entering, the lobby area was clean and bright. Went up to the only working check-in kiosk and checked in. Five minutes later a lab tech came and got me. The tech drew my blood without any issues and I was on my way in under fifteen minutes. All in all an excellent experience and I would come back for all my future lab work.

If I could leave zero stars I would. I just left Labcorp on Dotson Rd this morning. around…read more8:15(-8:30 ish) ((5th October 2026) Simple blood draw. I have legitimate vein sensitivity disorder and absolutely must have a butterfly not a regular needle draw. I told the phlebotomist and after 20 rounds of verbal snide arguments she finally agreed then told me I had to look away and proceeded to use the large bore needle anyway against what I asked and we agreed upon. My arm immediately reacted with searing severe pain and severity blown vein Rolling her eyes and sighing she stuck my other arm with the correct butterfly she had agreed to (but didn't) I left with severe arm injury two sticks blood leaking out of the damaged arm and NO apology. It was extremely violating. La' something. She had her badge covered. This was intentional on her part. I was injured left violated and in severe pain. And never even an apology (which would be the bare MINIMUM appropriate response). I am horrified at the deplorable patient treatment. Her behavior is thoroughly unacceptable. This establishment failed patient care completely.

We scheduled an appointment online for my toddler who just couldn't seem to get over a cold. We…read morenormally see his pediatrician, but it's a bit of a drive for us now, so we decided to come here. The service was exceptional, so quick and easy! They called us back to a room right away, and we hardly had to wait for anyone to come in. The doctor and assistant were both so kind to my toddler, who's super inquisitive and hyper! The girl at the front desk was also incredibly nice, and every employee we interacted with was so sweet. 10/10 recommend! This will definitely be our go to urgent care from now on when we need it.

It was amazing. The whole staff was very good with me and I'm a BABY. Ms.V was hands down best…read moreurgent care doctor I've ever had. Thank you guys! Will return!

I had an appointment at the medical building 2. Parking was easy, plenty of spots. The hospital…read moreand medical centers sit exactly where I worked for Sysco. So nostalgic from 7 years ago. They tore down the old building and raised the lot due to floods but the original parking lots remain. Anyway, the building inside is beautiful, clean and very high tech. Check in was easy at the kiosk. They have plenty of seating on the 5th floor and even a coffee bar. They send you a text to meet your medical assistant at the door. They still come out and call your name. The rooms were nice and fancy with computerized signs outside the door. Very nice complex.

I have been to several ERs taking care of my parents. This is the 1st time for me. It was the…read moreworst experience I have encountered. I came in with chest pain and shortness of breath. They had me wait for 10 minutes and then called back to be put in the hallway. Drew labs and started an IV. They proceeded to take me back to the waiting room with an IV, no call bell. Still very short of breath. After 20 minutes I saw a nurse and told her I wanted to go back to the hallway because I was so short of breath. Asked her who my nurse was and she stated we all are. They dont have phleboomist so they have aids draw your blood! She kept poking me, reached for something and let go of my needle insertion so blood splattered all over the floor. At this point I was in tears. My lab values were extremely abnormal and they did place me in a room after 4 hours. I was admitted. I will never step foot in that emergency room again.