Debra was amazing! The angel I needed to calm my fears today. Their schedule was flexible and they…read morewere able to get me in the day I called and she listened to my fears, encouraged me, and was so kind and gentle as she worked. Explained everything she was seeing, and reassured me the moment she saw my tiny growing baby. So thankful for a resource like this, and for a woman like her doing the work she does. Thanking God for her today!

I've been to this location twice now. Once at 8 weeks pregnant & again at 13. Im sure I'll show up…read morethere a few more times throughout my pregnancy! The staff is so sweet and very informative. My ultrasounds are always so quick and smooth and I get to hear my baby's heartbeat every time. The photos are a plus, the techs really know what they're doing. 10/5 stars for me lol

BEST IMAGING OFFICE IN HOUSTON!! Office staff is friendly…read moreand helpful. Care is impeccable. Management is hands on and professional.

Their Hispanic homosexual male hung up the phone on purpose twice..on the third call he was…read morelaughing under his breath. In addition he gave me wrong information which led me on a 30 minute expedition for nothing and I couldn't do the MRI. Lastly I had to fill out the paperwork twice.

I have been getting my screening mammograms here for decades but today when I went in I was given a…read moretablet computer and asked to fill in my information. I started to fill it in and it was all information I had previously given them many times and it was difficult to enter as you had to choose a month, day, and year individually. I am 80 years old and do not remember the exact date of my last menstrual period! Other patients were audibly complaining about the length and detail of the questions and I soon learned that many of the questions seemed to be irrelevant and questionable as to the purpose of gathering such info (ie "what country were you born in?") They asked for personal health data and dates that I no longer remember and had previously given them. They also asked to sign off on the receipt of policy documents that had not been given to me such as Privacy and others. Their staff was overly solicitous in trying to force us to complete all the minute data and sign off on everything and they would "help" us. They said Memorial Hermann had instituted a new system and that's why they needed all the data. I asked why the new system had not uploaded the old history and was told they "could not do that." I became concerned about their tactics and refused and left without completing it and not receiving any services. I will find my care elsewhere.

I am pretty comfortable with getting my blood drawn as I hope I would if I want to be a future…read morenurse lol. Whenever I have to do tests for school applications I just walk right around the corner from my doctor's office and it's so fast. The place always looks like there is a lot of people on the waitlist but every person takes about 5 minutes or less to get done. I came here a few days ago and the phlebotomist is super funny and makes you feel at ease. I was talking to her about the nursing applications and requirements and I was trying my best not to laugh when taking my blood (,: The whole process was over before I knew it since we talked the entire time. I didn't even notice the needle because she was just that efficient. Honestly a really great experience and there is nothing to worry about when coming here.

I came here for a MRI. The wait was about 10 minutes before I was seen…read more The price was close to half the cost of what the hospital was going to charge me. It is located next to Once Upon A Child.

Diagnostic lab. Ridiculous 2 lines 1 for under 12. Waiting line 1.5 hrs. Because of this. Needs a…read moreoverhaul !!

Great staff of employees. They were kind and professional. Easy to schedule MRI and receive results.read more

This place is awsome. They went above and beyond to help us get our MRI done. Even when we…read morethought we may have to pay out of pocket they were the best. Thank you!!

A very necessary service and yet a great experience. I scheduled my annual mammogram using the…read moreMethodist app. They confirm several days before. I got there right on time for my appointment. They gave me a tablet to complete a short questionnaire and was seen promptly after. Vicki did my services and she was super sweet and apologetic about all the moves and changes required to get the best images. Everything was done so efficiently. She offered me a complimentary stick of deodorant upon leaving (iykyk).

This place is awesome. They are the most caring group of people I have encountered. They take…read moregreat care of providing the best mammograms. This is the place I will go to in the years to come. Thank all of the staff working there, they are great.

Great customer service! Wonderful patient care! No…read moreRADIATION! Just a wee bit chilly. Very quick exam! Totally recommend!

Great option instead of mammography. The technician was very kind and helpful. I never felt…read moreuncomfortable.

Bad experience all around. The facility is not in great condition, not updated, not nice. The nurse…read morein charge of putting my IV had no idea what to do, I was pinched numerous times on both arms, no apology. Completely unacceptable. The MRI machine was old and making lots of noise. Billing was also I correct, we paid that day and later on we received a bill requesting payment again, we had to call and clarify. Very sneaky practice. Do not recommend and definitely won't be back

Lies Lies & More Lies, they don't care about you and your healthcare. Please don't go here if you…read morehave a choice. They lied to me about my insurance trying to tell me I had to get a Cervical, Thoracic & Lumbar MRI all separately. Puzzled I called my insurance and found out they lied that they were only doing this to collect 3 Co-Pays of $275 separately for each procedure. Therefore; please don't trust this location or company call your ins. company because they will lie to you to collect more money out of you. When I told them I was writing a review about this the lady there said go ahead.

I was referred to Alliance through my orthopedic surgeon for an MRI of my hip…read more I do not live close to Alliance, and they were the only company willing to do a 2 month payment plan! How nice! After driving 40 minutes I was in some pain, I took some meds and thought I could make it through the 30 minute MRI. I did not . First, the office staff was so helpful and accommodating , they agreed to make payment arrangement because my co pay was so high , I could not afford to pay the entire amount up front . They were really accommodating . Awesome staff!!! And the technician who did the MRI was very kind, helpful, and understanding after 10 minutes I couldn't take the pain and had to reschedule . The morning of my rescheduled appointment I realized that the drive would be too much ,again , and I just needed to find a place closer to where I lived . Now I will have to save the money to pay the outrageous co pay I have . Nancy and her supervisor were so nice they refunded my money ( the portion I had already paid)and wished me well . I at least wanted to make a review and state the positive experience and interactions I had with the staff of Alliance ! Thank you for everything !

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

Having had dozens of MRI's, CT's and X-rays over my lifetime, I can affirmatively state that…read moreMemorial MRI & Diagnostic Tomball is by far the best imaging experience I have ever had! Kudos to the front desk staff (young man who's name I didn't get), the Rad Tech (Mark) in the back, and the records staff, who made sure I had a CD copy of the scan and later made sure I had access to my report. Suffice to say, my wife and I were impressed! Thanks again!

Making an appointment to the facility is not for the patience people. I called the number that was…read moregiven to me, you have to leave a message or listen to the prompts to leave your number in the queue. Someone will call you back, but it took about 1-2 hours. A gentleman called me back and was making my appointment, but I had a dropped call and he did not call back. I had to call back to make sure I was on put on schedule and this took about another hour. My appointment was at 4 o'clock. I arrived a few minutes to check in and filled out some paperwork. The front receptionist asked for ID & insurance card, she takes the cards from me and asked me to have a seat while she verify my insurance. The gentleman who took my information and made my appt ensured me someone will call me to let me know if everything was good to go and if any payment that would be due (Great, because I hate surprises). No one called about payment/copay due or insurance verified. The front desk was verifying my insurance while I sit and wait. X-ray tech called my name and escorted me to the back. I had to answer some questions before she can start, common procedure. The whole process took about 15 minutes. Overall beautiful and clean facility. If my doctor did not referred me here, I would have gone else where. The whole experience with making an appointment was troublesome.