I'm also stumped by the poor reviews. Done right, the process (other than the needle jab) is pretty…read moremuch painless. 1) Go online and schedule an appointment. 2) Arrive a few minutes early and you'll easily spot the sign-in kiosks which take all of 5 minutes. 3) Within a few minutes, a pleasant gentleman will call you into their registration area and confirm all the arrangements. If he mispronounces your name, as he did mine, he'll apologize and smile. 4) You'll be instructed to sit in a blood-letting station (my term, not theirs) until a technician arrives and does the needle jabbing. I always think of the Pink Floyd line ("just a little pinprick..."). 5) You get a bandage on your boo boo and off you go to eat breakfast if you were on a fasting blood test! All in all, I was in and out in less than 20 minute, but mind you, that was with a 6:45 AM appointment.

These people at this place are the most unprofessional uncouth and nasty people I really don't…read moreunderstand how they stay in business I just took my wife there in like five people left the lab technician was rough and the people behind the counter like they want to push people away if there's too many people in there it reminds me of the '70s when I was a kid going to a government office with my parents. And to top it off when I called the complaint number they hung up on me after I said what I wanted to talk about

Easy in and out for routine and complicated blood tests. The phlebotomists are quick, pleasant and…read moreaccommodating of special needs. The registration desk staff are efficient and pleasant. The waiting area is comfortable and has a TV, though it's been so quick that I've never had the chance to watch. Entrance is from the lower level in back. Pass the first parking area to park in back.

There weren't any appointment slots closer to home so I chose this location…read more It's located in a huge, vacant looking building. My son easily checked in on the kiosk. He was seated for less than five minutes when he was called back. My son said that both technicians were really nice. The whole visit was only approximately 20 minutes.

I've been going to the same quest lab on Cooper Road Voorhees New Jersey close to 30 years…read more. apparently they have an issue with prescription form from the . It's a minor glitch however they said their new policy is they won't accept it because the font is too small at the bottom of the letterhead for their phone number. Service was extremely rude. Had me come back three times and they still would not accept a Heart House script. For simple bloodwork I will be going to LabCorp from now on.

I got the MyQuest app and set my appointment online. Walked in & entered my confirmation code at…read morethe kiosk. I wasn't sitting long (less than 5 mins) before being called. Ladies were very kind, professional & quick with their process. I was in and out in less than 10 mins. Won't go anywhere else. Recommending the MyQuest app and this location!!

I've been going to this location for years now for various lab tests. There's never been a…read moreproblem. Staff is always pleasant. It's very quick even though the waiting room is very full at times. Even quicker if you have an appointment. The early morning appointments book up very fast. Check in is a breeze if you pre-register online.

One of the few places that is open on a Saturday. Book an appointment in advance if you can, but I…read morewalked in around 10 AM on a Saturday and was prepared to wait. Took about an hour and was fine with the wait since I didn't expect to get in immediately, especially on the weekend. Everyone was super friendly. There were a few kids who were screamers, all right, understandable. But one of the girls who worked there was obviously a mom and really, really good with kids. She was able to calm them down and get them out of there pretty quickly. The gentleman who drew my blood was very kind, pleasant, and even gave me the bright red color bandage I wanted. PRO TIP: Have your health insurance card and drivers license ready to do the kiosk check in go fast. There is a screen that shows how many people are in front of you in line so you can guess what the wait time might be.

I've gone here a few times and it's been very good. But the person taking my blood last Friday,…read morewas awful!! I bruised immediately and had a lump at the location. I've never had that before! I wish I got her name because I don't want her next time. I was tested 3 months prior and never bruised. So it's not me it's the phlebotomist!!! I will go a different day next time to avoid her! Here is photo of bruised arm 7 days later. It looked way worse the day after...

Eric at Pennsauken labcorp made my initial visit and subsequent visit a pleasure…read more I first went in for supplies and was greeted with a smile and an open door while asking if I was there for a blood draw or something else. He told us the reason for his question was that they stopped taking patients for blood draw within minutes of my arrival. He handed us the supplies necessary for testing and told us when we returned with the sample to indicate drop-off, and we would be taken quickly. Great experience, and you have a true gem of an employee in Eric. This man made my day!

It was definitely a pleasant surprise today at this location 5287 Route 38 in Pennsauken, NJ…read more I used to hate coming to this place because everyone was always rude and treated people like trash, but today I was treated very politely and very respectfully. I had to ask if it's under new management because even the atmosphere felt different. The gentlemen that attended me was actually the supervisor and I couldn't believe it. I told him it has never been this pleasant there as it was today. This is the best staff they've ever had!!! keep it up!

Every time I come here, they use the biggest needles and I always leave with bruises!!!! It always…read moretakes weeks for my results to show up online, and my doctor doesn't receive ROUTINE RESULTS IN A TIMELY MATTER. The staff is rude, unprofessional, and gossips about patients, which is completely unacceptable. I had to wait over an hour even with an appointment, and no one explained the delay. The whole place feels disorganized and disrespectful. I'm never going back. Quest is best.....

Josie helped me today with my bloodwork and she was so kind, funny, and gentle! i didn't even feel…read morethe needle! 5 stars to josie!!!