I had my blood drawn by Veneese ( i hope i didn't butcher her name). It was the best blood drawing…read moreexperience i have ever had. I am a tough patient where i usually need to get stuck 3-4 times before they can get some blood and end up using my hand which is the most painful, but Veneese was able to get a vein in the first try and i barely even felt the needle. I have been getting blood drawn over decades and this was the best phlebotomist ever ! I hope i get her next time i need blood drawn.

Why bother with appointments? Labcorp does not care. Got here early, I was one of the few with an…read moreappointment and i am still waiting 30 minutes later.

If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

One star for outsourcing scheduling and sending multiple texts, emails and phone calls to call and…read morehave the scheduler ask why I'm calling. . It's impossible to understand the person on the other end, a lot of background noise and they have no idea what they are doing and you have to repeat things several times. They can't just refer to the order because they don't understand it. Bring the jobs back!

The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

I went in for routine bloodwork. The woman called my name and took me back without a word. She then…read moreproceeded to tell me that I have a $300+ balance on my account. I told her that I'm disputing the amount because Quest didn't alert me to the fact that the claim was denied by insurance until a year after service. In addition, it turns out Quest has been billing insurance that isn't what they have for me on record. She huffed and said in a nasty tone, "what do you mean you're disputing it?" and I told her AGAIN how the error is because of Quest not billing correctly and that I've been in contact with billing. She wouldn't budge so I made it clear that I would pay the co-pay due that day. Her attitude got even worse after that conversation. Another woman came in to draw the blood and she was actually moderately pleasant. When she finished, she told me I needed to give a urine sample and told me where the restroom was. I turned right when I should have turned left, and the first woman literally yelled at me, "wrong way!" What is wrong with these people? Quest needs to take a look at their lack of customer service.

they waste your time; Sat for more than 20 minutes, can hear staff in the back and not one person…read morecame to the waiting go area to help those who are checked in.... this is with an appointment scheduled.

Looong waits despite the guarantee of 'in and out in 15 mins' -and- 'clients seen within 5mins'…read more Staff not friendly.

From the owner: Choose Fastest Labs of Frederick for Clean, Fast, Testing for: Drugs, Alcohol and DNA! We will…read morework directly with individuals; no doctor's order required.

The gentleman behind the desk could not explain to me why I could not get the three tests on my…read moredoctor's electronic order. He cancelled one of them in order to do the other two (it made no sense to me) and then I had a lot of trouble with them receiving the fax from my doctor's office for the one cancelled. We ended up bothering my doctor's office three times over two days and the test was never completed. Further, the one test that was done was delayed by 10 business days due to the cyclospora outbreak, which is understandable - but Labcorps never informed me of the delay or the reason. I had to call them. When I wrote to complain, the supervisor of this Labcorps office called me but she was more interested in defending Labcorps rather than in helping me or seeing from my point of view. She did apologize for some of this. I was sick and needed the tests for treatment. This caused my illness to go on weeks longer than need be. I will not be returning to this Labcorps.

This location destroyed my two separate specimens due to its incompetence! I had to provide 2…read more24-hour urine samples. I provided them with forms and labels that LabCorp provided and printed out. I was asked to check-in using the kiosk and additionally verified my information with the person at the front desk. Yet, somehow, they were destroyed because they couldn't validate who the specimens belonged to. And so they called my doctor to inform him. Here's a question. If you didn't know who the specimen belonged to, how did you know to call the doctor and give them my name??? Furthermore, they didn't contact me themselves to admit their mistake and passed the buck to my doctor. These tests require days of preparation, which leave me feeling ill. I also need to go off important medication prior to this test. The loss of my specimens requires me to go through the preparation and go off my medication for an even longer time, which puts my life at risk. I also need to take more time off of work for collection and drop-off. This is absolutely unacceptable, and I will not be returning to this location again. I plan to make it clear to as many people as I can that the operators of this location are incompetent cowards. I hope there is an inquiry into how this could happen so that it never happens to anyone else again.

I've been seen at this office now for almost a year, and it has been a life changing experience as…read moresomeone who has chronic insomnia. There have been lots of highs and lows on the journey to sleep well and without tons of meds, but the providers (both Sarah and Dr Bakker) have been so empathetic and knowledgeable. I truly feel like they care about what I am going through, want me to succeed, and want me to feel like a part of the process. As a nurse myself it is imperative that I get good provider vibes from my treatment teams - I want to understand their thought process and where we are going long term. Both providers have made me feel so comfortable and confident being seen in their office. There is a lot of work I need to do on this journey still, but I feel sure I will get there! Thank you very much!

"Doctors and Staff in this practice are very professional, helpful and pleasant…read more I've been a patient here since 2009 and upto the present. So satisfied and happy with the care I get from this facility. Thanks for taking good care of us, your patients."

I was feeling bad and couldn't get rid of a bad cough after about three weeks of pain I visited…read morethis urgent care and was treated with professional and kind care and was feeling better in a week.

Not impressed with this location. Presented with URI like symptoms. Tested negative for covid, flu,…read morestrep. Diagnosed with mild URI. Presented roughly one week later to receive flu shot after improvement in symptoms and was denied because they considered me to have moderate to severe URI. Address, phone number, email on file were incorrect.

Frederick office too busy- it took 2 months to get an appointment. 16 weeks after my appointment…read morethe office still hasn't scheduled for a colonoscopy as ordered. I have dealt with self diagnosed IBS-C for most of my life. I made an appointment with a GI doctor per my primary's recommendation for colonoscopy. It took awhile to get an appointment with Capital Digestive in Frederick. I called in June and got an appointment with an NP on August 30- not surprising given that I'm a new patient. I really liked NP Nicole Mitchell. She ordered me for a colonoscopy and interviewed me about my chronic "stomach issues". Nicole informed me that there are great medications to manage my issues. I was a little reluctant but agreed to try....WOW. The medicine that has changed my life living with irritable bowels! I was told someone will call me to schedule my colonscopy as I was leaving the office. Today is December 4th and I'm still not scheduled for a colonoscopy. I called the office in early October to inquire about colonoscopy and was told "it takes a while to schedule but don't worry someone will call you". I called again in early November and got the same response that it takes a while but someone will call soon. I asked what time frame is "soon" since it'd already been 10 weeks and I hadn't heard anything. She said it does take a long time. I apologized for bothering and asked how long I should wait before calling back, 4 months, 6 months, a year? She said I should hear something before December. I called the office a week ago without response. This time I left messages for the medical assistants of Nicole Mitchell and Dr. Strongin asking for help getting colonoscopy scheduled.....still nothing. It's been 6 months since my primary recommended a colonoscopy, and 16 weeks since it was ordered by Capital Digestive but I'm still not scheduled for colonoscopy. I really like Nicole Mitchell but their office of obviously too busy to take on any more patients because they can't manage what they have.

Dr Strongin is great. She treats myself and daughter. I have very good doctors and I was referred…read moreto her. I understand why.

Visited 11/13/25…read more This place has made a complete turnaround from my last visit six months ago. From the receptionist to the phlebotomist, wow, everyone was extremely nice and did an excellent job. Keep up the good work ladies!!

I walked in without an appointment and was seen right away. The phlebotomists here are very…read moreskilled--quick, gentle, and professional. The facility is clean and well-organized, and the whole process was seamless from start to finish. They make something that could be stressful feel easy and efficient. Highly recommend!