I sent a non-emergency question Saturday night and early Sunday morning, Dr Beckwith responded…read more When I have an appointment with him, he always answers my questions and is never rushed. I would recommend him to anyone. I am 71 years old and know I am receiving the best care I have ever had.

I had Dr. Krishnamoorthy as my primary care provider for many years. I found that he was typically…read moreon time, patient, and really listened to me. He normalized my concerns and always offered solutions to those that he could fix, and referrals to anything that may need outside attention (ie: MRI, therapy, etc). He provided me with reassurance and took a nonjudgmental stance. I really appreciated having such a kind, accessible, and consistent practitioner. I would recommend him to anyone that desires person-centered care.

I had two telemedicine sessions with a nurse practitioner from this office in April and May of…read more2020. This was a follow up to my visit to Urgent Care for a post-covid illness. Meritus is not charging for telemedicine visits but this office charged me $77 for my first visit and $306 for the second. I am currently disputing these charges. I had blood work done at Urgent Care and was told that the results were normal. I told this to the nurse practitioner at this Internal Medicine office, and she used this as the basis to keep telling me that I was fine. She pulled up my record as she was speaking to me, because she knew my age and other details about me, but she never bothered to check the blood panel. I have since discovered that my blood panel had five items outside the normal range. When I was able to see an actual physician in June, she told me that my blood panel indicated inflammation, infection and some level of dehydration. She immediately diagnosed my problem as a cytokine storm. She recommended Ibuprofen and antihistamines to reduce inflammation and my body's immune response. There were additional drugs she could have prescribed if I had seen her earlier, when my symptoms were more severe. There are limitations to telemedicine and it is no substitute for seeing a physician in person. My main issues with my telemedicine sessions are: The nurse practitioner never even looked at my blood panel; She told me to stop drinking electrolytes because I was NOT dehydrated (when I was); She told me to stop taking Ibuprofen (my doctor told me to take it to reduce inflammation); She told me that the symptoms I was experiencing were too far removed from my covid infection to be related (my doctor told me that cytokine storm lasts 2-3 months, and I was in this time frame). She tried to trouble shoot it as a freestanding problem, and prescribed a medication which she said would raise my heart rate and dehydrate me. This was very alarming to me as my heart rate was already elevated and I knew that I was dehydrated. This Internal Medicine office called me and tried to set up an appointment in person with the nurse practitioner who did my telemedicine visits. I said I was not comfortable seeing this CNP and asked if there was a physician I could see. I was told that a nurse practitioner is basically just as good as a physician. I declined to make the appointment at this office and found a physician elsewhere. I never received a bill in the mail for these charges, only noticed them when I logged on to print my records (and I had to contact someone in Meritus' IT Department to create an account to be able to access these records). I was charged around $1000 by Meritus for the Urgent Care visit, lab work, and these two telemedicine sessions. I got basically nothing out of this and had to see a physician anyway. The Billing Department said it may take two weeks to reverse the charges for the telemedicine visits, but I suspect that I am going to have to keep fighting it.

This is the most organized, professional, efficient drs office I've ever been in. Great staff,…read morefriendly, quick and thorough.....

This place is ridiculous with how inefficient they are. You go in and out of rooms in and out if…read morewaiting areas. Your appointment is at one time and 4hrs later your still waiting. The doctors don't have adequate staff to communicate with individuals of other languages. How their studies could not be bias towards white individuals as there are almost no other ethnicities. They make appointments for you they don't ask if you would prefer a different time or day.They don't have enough parking. The doctor has other locations but makes you drive all the way out to Hagerstown md. I really understand that they are moving but it is ignorant the way they treat study patients vs nonstudy. I really can't suggest this place or the location. They have one doctor worth seeing dr whorow. Any way we have to come to this location because of this damn study. No I'm sorry this is so bad and the wait is crazy. Just wrong