Reception, Check-in & Check-out were exceptional. The physician, Shannon Dummer was unable to meet…read moreto go at a pace that I was comfortable with. This experience left me feeling rushed, uncomfortable and un-heard.

I used this Drs office for the majority of my time in Hagerstown. And I can honestly say I was…read moreimpressed with their care, their timeliness and willing to work with you. They gave emergency appointments late in the day, granted you may not see the doctor you normally see. But you'll get seen the same day, without the extra expense and stress of going to an urgent care center. I used Doctor Budi who was an excellent doctor to work with. She was kind and courteous whilst showing genuine concern for my health. She did always have cold hands, but with cold hands comes a warm heart. I may have been one of her few male patients, for I hear that she mostly works with children. I'm a child at heart so I was happy.

After a bad fall I went to Merritus Medical ER. The nurses were rude & forceful. No compassion…read more When a CT scan was ordered for me, I was taken into that room. They said I needed to have my cross removed from my neck, which made sense. However removing it by the clasp, the just ripped my silver chain from my neck. That destroyed my chain. My assigned doctor wouldn't even come into my room. He spoke to me from the ER curtain. I felt like the guy in the game "Operation ". They kept sticking tubes into my pee hole to drain urine. I could sleep because of all the chatter in the nurses station right across the hall from me. I'm diabetic & wasn't offered anything to eat. I could feel my sugar levels drop & I think I actually had a diabetic episode. Someone told me once "people go to Meritus to die & or go broke". Hospital from hell! Every time I requested water or a snack, the attending nurses were like"ok whenever". My worst nightmare!

I have had nothing but bad experiences since i started going here. They have been consistently…read moretrying to get me on birth control after telling them why I do not want it in depth, yet they always shove it down my throat like it's a necessity. I did at one point have the bar in my arm from them and when I had to get it removed they used lidocaine which I told them many times did not work for me. I felt every pull from them trying to get it out of my arm, it took 3 of them yanking at my arm for an hour to get it out while I was crying my eyes out in pain. Not only that but I had to have surgery and they scheduled me without any consultation with me at all. They did not take my schedule or work schedule into any consideration. They simply just scheduled me on a day and called to tell me, when I told them that day did not work the nurse, I think her name is Molly, got an attitude with me and kept trying to force me to abide to her wants for MY SURGERY! She even went as far as to push the date through to the intake nurse who called me and was extremely confused when I said I was not having surgery that day and explained I wasn't consulted before scheduling. She apologized for the offices dismissive behavior. The nurse who is supposed to fix the surgery scheduling said she would call me back in 30 minutes, after an hour and a half passed I called back in attempt to get ahold of someone to figure out what was going on. The nurse that answered put me on "hold" but in fact I was not on hold and heard every word from them calling me an impatient b**ch, to them saying I just need to accept the day they want to do the surgery and get over it because it is their decision. I fully understand working with their times as well and expressed that on multiple occasions yet they still are attempting to force me into a day I cannot do. I also have had surgery from them back in February and have a scar that has never healed and every time I have expressed this to them they tell me it'll heal on its own to just give it time. It's been 4 months and I'm still having issues with the "scar" site. They simply are dismissive and do not care about their patients, do not go here, go literally any where else. This place is unprofessional and careless!

I have been coming here for years and have always received excellent care! I would highly recommend…read morethis center if you are looking for an Ob/gyn. They are caring to all your needs, take time to answer any questions you may have, the staff if very professional and they always have my chart up to date.

I have been a patient here for over 15 years. Been through many…read morechanges as healthcare in general has changed so much in that time. Dr Ditto is my current Dr., but many times I am seen by a P.A. or nurse. I have no complaints about my care. They are friendly, thorough, and appointment times are on time 90% of the time. And if delayed, its only minutes. Yes, they are busy, but thats to be expected. Never have to wait long for an appointment, and they seem to prioritize more urgent matters.

If you like being a number and not a person please go here. To busy for me, never answer the phone…read more/ leave messages. Weeks to get results back and answers. Complain to who? This why I'm leaving this office, they have enough patients 50/60 ahead of me.

I had Dr. Krishnamoorthy as my primary care provider for many years. I found that he was typically…read moreon time, patient, and really listened to me. He normalized my concerns and always offered solutions to those that he could fix, and referrals to anything that may need outside attention (ie: MRI, therapy, etc). He provided me with reassurance and took a nonjudgmental stance. I really appreciated having such a kind, accessible, and consistent practitioner. I would recommend him to anyone that desires person-centered care.

I had two telemedicine sessions with a nurse practitioner from this office in April and May of…read more2020. This was a follow up to my visit to Urgent Care for a post-covid illness. Meritus is not charging for telemedicine visits but this office charged me $77 for my first visit and $306 for the second. I am currently disputing these charges. I had blood work done at Urgent Care and was told that the results were normal. I told this to the nurse practitioner at this Internal Medicine office, and she used this as the basis to keep telling me that I was fine. She pulled up my record as she was speaking to me, because she knew my age and other details about me, but she never bothered to check the blood panel. I have since discovered that my blood panel had five items outside the normal range. When I was able to see an actual physician in June, she told me that my blood panel indicated inflammation, infection and some level of dehydration. She immediately diagnosed my problem as a cytokine storm. She recommended Ibuprofen and antihistamines to reduce inflammation and my body's immune response. There were additional drugs she could have prescribed if I had seen her earlier, when my symptoms were more severe. There are limitations to telemedicine and it is no substitute for seeing a physician in person. My main issues with my telemedicine sessions are: The nurse practitioner never even looked at my blood panel; She told me to stop drinking electrolytes because I was NOT dehydrated (when I was); She told me to stop taking Ibuprofen (my doctor told me to take it to reduce inflammation); She told me that the symptoms I was experiencing were too far removed from my covid infection to be related (my doctor told me that cytokine storm lasts 2-3 months, and I was in this time frame). She tried to trouble shoot it as a freestanding problem, and prescribed a medication which she said would raise my heart rate and dehydrate me. This was very alarming to me as my heart rate was already elevated and I knew that I was dehydrated. This Internal Medicine office called me and tried to set up an appointment in person with the nurse practitioner who did my telemedicine visits. I said I was not comfortable seeing this CNP and asked if there was a physician I could see. I was told that a nurse practitioner is basically just as good as a physician. I declined to make the appointment at this office and found a physician elsewhere. I never received a bill in the mail for these charges, only noticed them when I logged on to print my records (and I had to contact someone in Meritus' IT Department to create an account to be able to access these records). I was charged around $1000 by Meritus for the Urgent Care visit, lab work, and these two telemedicine sessions. I got basically nothing out of this and had to see a physician anyway. The Billing Department said it may take two weeks to reverse the charges for the telemedicine visits, but I suspect that I am going to have to keep fighting it.

This place while they talk the talk and seem to know what they are talking about. Has become a…read moredisappointment. My friend has been going there for a bit. They have known for weeks that she was having surgery and have yet to send over to the surgeon her release papers. Her surgery is scheduled for Monday, June 8th. The offices have been closed since Thursday. She went to see them on Wednesday and was promised after several weeks of "yes, we are sending it over" to "yes we will send it today, Wednesday, June 3rd. Well, we called the surgeon today to verify that they got the release forms and nothing. Not only has this caused undue angst to my friend, but the surgery will also have to be postponed and just imagine the surgeon and his staff - the cost of their valuable time. I am planning on suing them. No excuse. This behavior is unacceptable.

Truly exceptional! The staff's thoroughness and compassionate bedside manner set them apart. From…read morecheck-in to the visit and check-out, it's evident they genuinely care about your well-being. They offer a variety of services, including sick visits, physicals, weight management, mental health support, and more. I even bring my teen here, and she loves it just as much as I do. The facility is impeccably clean, with a warm and inviting ambiance. I personally see Christine Kent , but all providers offer great bedside manner and thoroughness.

Dr Murshed is pretty thorough. He doesn't waste your time. The Doctor is very good.read more

This practice is outstanding. The waiting area is large and comfy seats. There are also two single…read morebathrooms which is nice. The check in process is via an iPad and easy to navigate instead of filling out paperwork with pen and paper. Dr Mitchell examined me for moles and cut off a skin tag near my eye. I was nervous when he told me he would inject lidocaine near my eye socket but he assured me it would be fine and much better with the lidocaine especially if the removed skin tag bled and I needed it cauterized. He quickly injected, cut it off and cauterized it with minimal to no pain. He also removed a mole on my back to be tested and that was also quick and painless after lidocaine. He also answered questions and did a thorough exam and definitely cares about patients skin related concerns. Highly recommend this practice.

Appointments are cancelled or deleted from books with no notifications. Front desk is completely…read moreunhelpful. Find another place that will actually keep appointments