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    Brian Holmes MD

    5.0 (1 review)

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    12 years ago

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    Primary Care Associates of Hagerstown

    Primary Care Associates of Hagerstown

    2.9
    (10 reviews)
    2.0 mi

    I have been going to the providers at this practice for 5 years. I was just informed that they…read morewould have to discharge me due to missing 3 appointments within a year period despite me cancelling 2 of those appointments well within the required 24 hours. I spent 2 weeks being transferred to various people at that office before finally being told that despite me following their cancellation policy to a T the discharge still stands. This is utterly ridiculous. The provider I was seeing, Christine Feathers is a terrible excuse for an NP. Not only does she not listen to anything I say as a patient, she flat out refused to refer me to an endocrinologist despite me requesting a referral, citing she felt like she could manage my diabetes in house, only to refuse to prescribe anything other than Metformin despite me having significant side effects for 2 months while taking it.

    I loved this place when Lorri Rice was there, but it's really gone downhill. The front desk staff…read moreis lukewarm. I never know if I'm going to be treated kindly or as if I'm a nuisance and it depends on the moods of whoever is up there and not on my behavior. The last few times, I saw Lauren. The first time she was going to send me out without an antibiotic and Dr. Money consulted and said I absolutely needed the antibiotic. The second time, I didn't feel heard at all. The third time I went in with a serious concern and was sent for labs. I had to call to follow up and spoke with a nurse who gave me the lab results, but it was only letters and numbers. I had NO idea what any of it meant. I asked her what I was supposed to do and she said Lauren said to take an iron pill and call a gynecologist. When I asked for a recommendation, I was given the one place I told them I could not go due to a sad experience there. I cried so much, but knew I might have luck with the specialist. I ended up in the ER when I called the gynecologist's office, explained my symptoms, and was told by them to get to the ER immediately. The doctor on call from that practice got personally involved when he found out how I was treated and was a miracle worker as I am now doing so well. I could have avoided all of this and many of the doctors and nurses who work in the gynecologist's office were shocked to hear how I was treated. I've heard very good things about Christine and Dr. Money, but again... I'm not really experienced with them. I am scared to go back there as I'm worried they are going to put me with Lauren again and that something will be missed.

    Photos
    (Left:)  Lorri Rice, CRNP
Mary E. Money, MD
Christine Feathers, CRNP

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    (Left:) Lorri Rice, CRNP Mary E. Money, MD Christine Feathers, CRNP
    Hoang Julie MD

    Hoang Julie MD

    1.0
    (2 reviews)
    0.0 mi

    Just aweful. After an hour and a half drive this Dr comes in and asks where my C SPINE MRI is ( I…read morehad a shoulder MRI and a shoulder injury). She did not examine me, she simply gave me a script for the Cspine MRI and sent me packing. You couldn't have sent that in and I could've had it done before my visit? Also, completely wrong diagnosis, she was looking at the cspine bc that's all she knows and it has now been proven by other doctors that the pain is indeed from the shoulder and radiating into the neck. Do better.

    Wow, talk about cold-hearted... I live in WV and made an…read moreappointment with her secretary. I heard she was a good doctor. I told the secretary on the phone that I was uninsured, and she said that was not a problem at all, that I would be self-paying. She charges a whopping $300 for an initial exam. Oh well. I've been in pain and waited a week for the appt. I drove 80 miles to see her, and paid the secretary the $300 dollars at the desk with my credit card. Sitting in the exam room, Dr. Julie Hoang entered the room and told me, "I'm so sorry, I don't treat uninsured people." This just after I paid them $300 to examine me. Can you believe that? She basically booted me out..."I'm so sorry". I mean, who cares if your dying in pain...please leave now. Doctors nowadays are all about money. It's no longer about helping those in need. The Hippocratic Oath has been tossed to the curb. It's about profit and big bucks...treating people in need comes last. Upon check-out, I told the secretary, "Why did you tell me she would treat me as a self pay on the phone, and I get here and now you tell me NO?" She didn't have an answer. To top it off, none of the women working the office knew how to refund my credit card. After waiting forever for these bumbling incompetents (and they were stupid, trust me) trying to figure out how to reimburse me, I finally left and told them I'd call my credit card company myself. Bottom line: Stay away from Dr. Julie Hoang if you have no insurance...even if you have lots of money. She won't help you at all...it doesn't get any more cold-hearted than that. A doctor that turns away sick people...lovely, huh?

    Meritus Medical Center

    Meritus Medical Center

    2.3
    (49 reviews)
    4.1 mi

    The Dr's and nurses are fantastic. I've had a few issues with their administration team- with the…read morereferrals not being transferred in a timely manner and having to cancel appointments. Note to others who are reliant on referrals- call to check that the referral is there before you go!

    For the Emergency Department severe nosebleed and a dr snuck up on me and slammed a rhino rocket up…read moremy nose so hard she slammed my head backwards. I said no rocket. Got home then couldn't see out of right eye face swollen nose swollen and couldn't breat through my nose so I returned and the nurse told me to leave as no doctor was going to see me and she got in my face. No one touches me without my self defense so I stood my ground being the only person in the ER. Saw a Dr who said that he didn't give a damn if I sat there and bled to death. Another time I was as held down by a nurse and given 10 mg of ketamine and I was screaming no, hallucinating and screaming couldn't move my legs trouble breathing ripping stitches for procedures to fight her off to no avail. My roommate who is former Army stepped outside of the curtain 2 feet and said I wasn't breathing well and needed help and this female dr shoved him from behind into the room I witnessed her stick out her left leg grab him by his puffer coat with her right hand huge shove with her left hand on his shoulder from behind him and spin him hard slamming and bouncing his head against and off the wall then he fell over a chair and his hands and knees were on the floor. this man was 76 now 79 years old and he had her arrested. I testified to the truth but the judge said " I'm not going to say she didn't do it, I'm not going to say she didn't do it. I'm saying that the severity ( of the assault) is not enough to justify her losing her house her car and her job because she needs her job to pay for her house and her car" and she went free, back to working at Meritus ER. I was taken to Meritus ER by ambulance in 10/24 and being discharged refusing narcotics couldn't walk due to spinal stenosis paralyzed me from the waist down with nerve damage crying with nerve pain and this man charged into my area screaming loud "shift change now I'm in charge", (4 am was not shift change) pointing his finger inches from my face and the man with me sitting there I screamed for him to get out but he kept it up. He said for me to get the hell out of his hospital right now or he would put me in a nursing facility, I screamed back that he had no medical power of attorney over me, never said who he was so I thought he was a mental patient on the loose , I screamed so loud at him to get out that finally he left. I left the hospital quickly being dragged down the hall by my male friend to the car in fear for my life. I reported him to EMTALA but again he was back working at Meritus so I was told. Sinai operated for this with a lamenectomy and a CSF leak which is brain leak tie off at L4-5. I had a civil rights violation stemming from terrifying visit with the male at Meritus Pain Management and the state police said thats grounds for arrest but the judges just let these Meritus doctors go so why bother? I could go on and on about the abuse I suffered at the hands of Meritus doctors BUT 1/26 I am eligible for new insurance coverage that allows me to go to big city hospitals so never again will I go to the Meritus Medical Center ED in Hagerstown MD. I would like to end this by saying that in 09/24 my heart rate went up to 175 due to nutritional malabsorption, another Meritus dr who made a huge mistake in the department of gastroenterology. Meritus cardiologists diagnosed me with atrial fibrillation and said get a heart ablation. I went to Baltimore and there is not one EKG OR ECG in this state of Maryland proving I ever has the diagnosis and if I had the ablation I would have died and this was told to me by a Baltimore cardiologist/electrophysiologist who took the time to track down all this information and called me on a Sunday morning with his grave concerns in a panic. He is qualified to perform heart ablations and remains to be the only doctor that I will see again for my heart, never Meritus again for any cardiologist. Meritus did build a baseball stadium and parking garage but how does this enhance the horrible conditions in the hospital for patients like me as I'm not the only one, far far from it. These doctors with a specialty practice just keep doing wrong then the letters come kicking me out of their practices. I certainly wouldn't return to an abusive doctor but that letter makes them look good, or should I say stupid even when some violated my HIPPA laws!Many people have talked to me about worse treatment & no lawyers taking their cases and I'm one. As soon as we say Meritus to a lawyer they're too busy. I have called many lawyers including in DC and Baltimore to be told no quickly. Meritus is no longer number one in Maryland and an employee said to me that they deserve to be number one and cannot find out who number one is but they will! I'm sure it may be a hospital who is giving care to patients and not building baseball stadiums don't you think? John's Hopkins rating 100 %. Google Meritus! K'NAAN MARSDEN

    Photos
    Their sign of how wonderful they are NOT
    Their sign of how wonderful they are NOT
    So much light is allowed into the reception area of Meritus, through full length windows.
    So much light is allowed into the reception area of Meritus, through full length windows.
    This is a very peaceful relaxing hospital.

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    This is a very peaceful relaxing hospital.

    Brian Holmes MD - physicians - Updated August 2026

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