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    Quest Diagnostics

    2.4 (72 reviews)
    Closed 6:00 am - 3:00 pm
    Updated 3 weeks ago

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    Lucia D.

    I was able to get an appointment on the same day today. I kept checking app and one opened up for 10:30 so I rushed over. I waited about 5 minutes and I was taken back. Bloodwork and urine test was fast. Now we wait for the results. Occasionally I have had results not come through and I don't get explanation. Today was very unusual but the waiting room was not crazy busy. You do have the option to wait in your car and receive a text message to come in. Bring license and insurance cards as they request a new scan on every visit.

    Had such a great experience at Quest! The ladies working there were incredibly sweet and made the whole process smooth and stress-free. It's always nice to be greeted with kindness and patience definitely appreciated their friendly energy. Thank you for making my visit a pleasant one!

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    3 months ago

    Helpful 8
    Thanks 2
    Love this 7
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    5 months ago

    Helpful 1
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    56
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    20 days ago

    Helpful 1
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    Photo of Lucia D.
    1175
    1151
    12219

    1 year ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 5
    Thanks 0
    Love this 2
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    9 months ago

    Helpful 1
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    6 months ago

    Helpful 1
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    3 months ago

    Helpful 0
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    6 months ago

    Helpful 0
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    18
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    4 months ago

    Helpful 0
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    43
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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 0
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    Photo of Wen S.
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    2 years ago

    Helpful 1
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    1 year ago

    Worst place to ever come anywhere. You will wait for 2 hours after you made an appointment and the stuff is angry.

    Helpful 0
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    11 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    2 years ago

    Helpful 2
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    3 years ago

    Helpful 2
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    1 year ago

    Helpful 0
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    1 year ago

    Helpful 0
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    1 year ago

    Helpful 2
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    4 years ago

    Helpful 16
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    2 years ago

    Helpful 0
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    2 years ago

    Helpful 0
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    0
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    Helpful 0
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    1
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    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Terrible, Unprofessional, Unqualified service, woman staff at the check in was rude and needs a good college course on human interactions

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
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    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
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    4 years ago

    Helpful 0
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    3 years ago

    Helpful 0
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    Photo of Chris S.
    155
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    6 years ago

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    Quest Support

    Helpful 2
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    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I get queasy with blood draws, so Tina made sure to keep me distracted by engaging me in conversation.

    Mentioned in 15 reviews

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    Quest Diagnostics

    Quest Diagnostics

    (34 reviews)

    I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

    Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

    Palm Medical Centers - Delray

    Palm Medical Centers - Delray

    (1 review)

    I will formally file a complaint regarding the treatment I received during my recent visit to this…read moreso-called clinic. What should have been a routine medical appointment instead became an extremely distressing and unacceptable experience due to the conduct of your staff and the lack of appropriate care provided. I was left waiting for an unreasonable amount of time while experiencing significant pain, and my concerns were repeatedly dismissed. The manner in which I was spoken to and handled during this visit was both unprofessional and deeply concerning for a medical facility. I expect this matter to be reviewed seriously and addressed appropriately to ensure that no other patient is treated in the same way. Since Patel took over this place, he truly sent it to its decline.

    From the owner: Palm Medical Centers is a senior primary care provider with many locations throughout Central…read moreFlorida and South Florida. Palm Medical accepts most Medicare Advantage plans. We invite you to Discover the Palm Medical Experience. Palm Medical is guided by the belief that everyone deserves healthcare with genuine kindness, with attentive doctors and staff that listen to patients and build relationships to improve quality of life. Palm Medical prioritizes convenience and offers minimal wait times, same day appointments, in-house labs, prescription delivery, specialty referrals coordination, a 24/7 care team and more. Palm Medical has serviced thousands of patients with 98%+ patient satisfaction. Come join the Palm Medical Family.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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