Zero stars would be more appropriate. I fell down the stairs outside my home and hurt my wrist. I…read morecame to this Urgent Care because it was open. My wrist was swollen and cut up and I was in pain. I drove to this Urgent Care with my left hand (I am right handed) to get here. I walked in and was turned away. I arrived at 8:28. They close at 8:30. Not only was the staff rude to me but the nurse practitioner was totally rude to the front desk clerk for allowing me to start the check in process. With my wrist and arm swelling up by the second and the rest of me hurting from the fall, they asked me to leave and go to the hospital instead. I have never! My husband is a neurosurgeon. He would never treat anyone this way. Not a patient or an employee.

Ochsner Urgent Care was awesome! Dr. Josh Vallelungo was great! He has a great bedside manner and…read morespent more time than we expected reviewing my daughter's recent illness and her plan of care, including a chest X-ray. Ashley was extremely helpful, friendly, and provided the initial assessment as well as took the X-ray. I am a retired Emergency Physician and would recommend friends and family to use this urgent care without any reservations.

This location is a joke. Scheduled a 3PM appointment with Dr. Kluchin. I provided all of the…read morerequested information in their online portal days before the appointment. Got to the clinic on time, checked in, and had to re-provide everything because the woman at the front counter couldn't figure out how to pull my chart/appointment. After waiting 15+ minutes a nurse finally came to take my temperature/weight/blood pressure. I then waited nearly 2 additional hours before going outside to ask the women at the front desk to reschedule as I still haven't seen my doctor by 5PM when I had an appointment scheduled for 3PM. They laughed and admitted that doctor is "never on time" and "probably forgot about you and may not even be at the clinic anymore". So I wasted 2 hours sitting in a medical clinic waiting for a doctor that didn't even meet with me, exposing me to potential COVID patients for TWO hours for nothing. Then I received a "summary email" from today's consultation as if I actually met with a doctor. I don't know if they are billing my insurance or not, but this location is a joke. I never even met with my doctor but I received an email summarizing my meeting with my doctor?!? This place is a fraudulent, disorganized, unprofessional joke... Reporting this location to Ochscner and Blue Cross Insurance immediately.

Always professional and reliable. Great location. My daughter can get pediatrician appointments…read morenext day. My appointments might be 3 to 10 days out for convenient times but everything is available on line.

Closed up, but no notice on the door, just the hours were posted. So I went back the next day,…read more thinking it was just because i went after hours. Still closed. Then looked up on ochsner to only to find out it is closed permanently and to go to pelican urgent on hwy 22. I delayed care for a day because they can't be bothered to put a large "permanently closed" on the door.

Went in without insurance for my girlfriend and they treated her very professionally and the price…read morewas not bad. They had legitimate concern for her concerns and addressed it one with professionalism.

This location of Ochsner is outstanding. The front desk personnel are professional and friendly…read more Liz Buras & Glenda Petroff, the two nurse practitioners are as thorough as any MD I have ever been treated by. They are very courteous and professional. They will both do what it takes to solve your issue rather than rush you through the system. They return telephone calls and do everything they can to get you in when you are I'll.

The physician on duty was very thorough and caring. Her assistant was also very good. Very nice…read morepeople. The big problem was the management of the clinic. The woman who claimed to be in charge was rude and not nice. Without getting into my personal situation, I just want to warn people who need to go here, be careful of upsetting the management. Don't be expected to be treated in a polite or courteous manner. Another disappointing thing is that you need to go through a lot of phone time to get an appointment. I was told on the phone that this is not a walk-in clinic.

Dr Luis Matta was wonderful . He is a Fantastic…read moreDoctor and was also very personable and patient . I was very pleased with the treatment I received at Tchefuncte Urgent Care . (and i really loved the Mardi Gras Decor. !!}. Try it . you will love it.

As a whole, our family doesn't need to go to the doctor frequently (outside of annual follow ups)…read morebut when we do, we really do! Dr. Matta is the most compassionate and the most knowledgeable doctor I have ever had. I have been a nurse for 17 years and he is the absolute best all around doctor that I have met- and I've worked with some phenomenal physicians. I bring my kids to him when they have sudden illness and we can't get into our family doc, when kid broke his elbow (rare fracture and Dr Matta nailed diagnosis right away from presentation of pain. He has been my favorite since he ran fast track at Lakeview ER 20+ years ago.

HIGHLY DO NOT RECOMMEND!!!!! This clinic has fell off big time compared to when they first opened…read more The waiting area is nasty and trifling. The floor looks like it has not been mopped in months. The staff is lazy, unprofessional and will misdiagnose you but wants you to come back and pay another fee if your symptoms have not improved within 3 days. They give me scam vibes. The nursing staff is probably the reason nursing is not considered a professional anymore because every staff member is sitting on their lazy ass. The staff members work on demon time, rude, act like they hate their job and not friendly at all. Most of them should be fired and the clinic needs to be shut down because they are clearly running a shit show up in there. ONCE AGAIN, HIGHLY DO NOT RECOMMEND!!!

The staff was friendly. The service was on point. The NP Destiny was reassuring and professional…read more The place was also very clean and they promptly opened at 8:00 a.m. I got in and got out fast!

The staff at Covington Trace ER and Hospital are some of the most kind and compassionate…read moreindividuals I have ever met. Not only did they care for my son, but they made sure the entire family was comfortable and well cared for throughout his stay. I am recommending them to everyone I know!

This place was spectacular and clean. The staff was so incredibly calming and comforting during a…read morestressful situation. Everyone was accommodating and got us back within minutes for an emergency situation. Care was handled instantly and they were very thorough on follow-through's and providing information. Highly recommended!