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Quest Diagnostics

3.1 (21 reviews)
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6 months ago

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6 months ago

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1 year ago

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4 months ago

Erica is GREAT. My 3 year old needed bloodwork and Erica was so calm, sweet and fast. My 3 year old didn't even flinch!

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10 months ago

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6 months ago

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1 year ago

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2 years ago

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2 years ago

Top quest I have been to! I was in and out in less than 10 mins. Staff super friendly and great at their jobs.

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3 years ago

Always make sure to make an appointment!! You will get in and out within 10-15minutes depending on your needs for the visit.

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3 years ago

Had blood work done this morning. Despite being a bit nervous, Warren did a great job. Walked in right away and was out in 15 minutes.

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

Do not schedule an appointment online, they would not honor your appointment. It wouldn't show on their system.

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3 years ago

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5 years ago

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4 years ago

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5 years ago

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Review Highlights - Quest Diagnostics

My 3 year old needed bloodwork and Erica was so calm, sweet and fast.

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Quest Diagnostics - Kiosk Check-in no personnel service

Quest Diagnostics

(149 reviews)

My wife came in today for scheduled bloodwork for my son. He had an appointment for 3:30 PM, and…read moreupon arrival, they checked in and were put in queue as it showed on the screen in the lobby. Given a Friday afternoon, it was crowded, but saw my son's name on the list confirmed they would be seen in order. As they waited, a lady came in and got the attention from the staff, and asked for a walk in, claiming she had an appointment. She didn't but they somehow gave her a spot. As my wife waited, seemingly longer, they noticed that my son's name was no longer on the monitor queue. Other customers were being called in, including some that arrived after them. My wife finally got a staff member's attention and told her the situation. The "rude" female insisted that they had no control over what the screen showed. (Odd that you can literally put people on the walk in queue but have no say with actual scheduled customers, BS). Long story short, they ended having to wait until all customers were seen, including walk appointments. After, pleading with the staff member that we were scheduled, they did nothing to help and made us wait until closing. Again, scheduled appointments are confirmed via text and email if you have been here. But no attempt to fix the situation. The worst experience ever at Quest (given we've been here several times and haven't had an issue). The horrible, staff member who would not help, and to top it off, she kept telling customers how busy they were because they were short staffed. That is no excuse when assisting customers. Second, saying that they had no control over the queue when they were clearly able to take walk ins, but mysteriously removed my son from the list. We've been to this location before, but it seems that horrible employees lower the standard of customer service and the overall business. Even worse is that so many people rely on Quest because many private doctor's offices do not handle internal bloodwork; so Quest has this massive contract with nationwide offices to do bloodwork for them. The customers who rely on Quest are our family members, whether sick, elderly, some dealing with major medical issues, yet they might come here and have to deal with the BS that my family dealt with today. Just horrible. Hoping to figure out if there is actual management or staff supervision to bring this issue to.

Nicer, cleaner, and more spacious than Lab Corp. Easy parking. Easy check in. Short wait times…read more Procedure was quick and painless. Staff were friendly. No complaints.

Labcorp

Labcorp

(102 reviews)

Went there for the first time today and was expecting worse since I read the reviews for fun. I…read morehad a set appointment at 11, arrived around 10:15, checked in, and was served right around 11. I did not experience any rude ladies there at the front desk. In fact, the gentleman at the front desk helped me with an issue and was actually nice to all others who went to ask for assistance. He was even pretty patient with non-English speaking people. The nurses do cycle to the front desk, but they go only to call the next person. What I did see were a few people (about 3-4 in the 45 mins that I was in the waiting room) coming in right at their appointment times expecting to be served immediately, without checking in. It's not accurate if you don't know the process. Let's be real, an appointment gets a planned time, but if they are early/late a bit, that's expected as these offices get LOTS of people who need lab work. A walk-in without an appointment at 10:15 had an estimated service time of 2:30 pm. Better to make an appointment. The nurse that took my blood was nice and professional! Visit this place for your lab work, just don't expect to be treated like you're at a 5-star resort and you'll be fine!

Everyone, patients and employees, are angry and rude. It is not a good place to be unless you want…read moreto lose faith in humanity. I witnessed patients being rude to each other, and patients being rude to the employees regarding the long wait times. It felt very uncomfortable to witness while sitting in the waiting room. Also, I waited for over two hours here, and then they turned me away because they said they are too full for today. Then, they told me to show up at 7 am tomorrow to get in line for them to open at 8 am. They did not apologize or seem sorry to say this to me. Management should make this place appointment-only if they cannot handle walk-ins. ALSO, if a Labcorp member is planning on leaving me a generic response to this Yelp review like: "Hi, We are sorry to hear that this was your experience at the Upland, CA Patient Service Center. Thank you for bringing this to our attention. We will look into this issue further." Just know that that is a USELESS comment for me and anyone else coming to your business. Why give me an extremely generic response to my message if you aren't going to fix this? Maybe actually fix the wait times by getting rid of walk-ins or having a much easier, well-functioning scheduling system. If it is fixed, then I will value your response.

The Mark Men's Health - Meticulous care in health and wellness starts the instant you walk through the door.

The Mark Men's Health

(54 reviews)

I've been going to The Mark for a little over 2 months now, and the difference I feel is…read moreincredible. From day one, the staff has been nothing short of amazing welcoming, knowledgeable, and always willing to answer any questions I have. You can tell they truly care about your goals and well-being. What sets The Mark apart is not just the quality of service, but the genuine support they offer. Every visit leaves me feeling better, more energized, and more motivated to continue my journey toward a healthier lifestyle. Thanks to The Mark, I'm finally back on track and feeling like myself again. Highly recommend to anyone looking to level up their health and wellness this place knows what they're doing!

I was recommended to The Mark Men's Health by a family member, and I am so grateful that I found…read morethem. I have Hashimoto's thyroiditis and had tried everything--exercise, clean eating, and even going gluten-free--to help with my inflammation and the 25 pounds I had gained. Nothing seemed to make a difference. Then I came across an article about GLP-1 medications helping with inflammation, and when I reached out to The Mark Men's, I was blown away by their knowledge, guidance, and genuine concern for my health. Since starting on a GLP-1, my inflammation has gone down, I've lost 25 pounds, and the joint pain I used to struggle with is gone. When I say they changed my life, I truly mean it. For the first time in years, I feel like I have control of my health again. I cannot thank The Mark Men's enough for the impact they've had on my life.

Quest Diagnostics - laboratorytesting - Updated May 2026

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