I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

We were seen right away and everyone is very friendly and knowledgeable. Very clean and comfortable…read moreand plenty of parking.

This place of business claims it opens at 9 but no one showed up. 6 people along with myself…read morepatiently waiting for this place to open. This is very unprofessional as we all had to go to work after this. I had to leave and come back at a later time. BS

It doesn't get any better than this. Great people, nice place and they were fast! Easy to get to,…read moreplenty of parking.

6/12/24 and the time is 4pm. Very disappointed at how the staff (especially female staff member)…read morehandled me. She didn't know how to apply the needle and didn't want to put a band aid on after I was pricked. When she did , she didn't know how to properly apply a band aid on someone after they have been pricked..the gauze first...then the band aid...Thank you!!!!!

When I went there thrice. They gave me the report in 5 days. But the second and third time. They…read morehaven't given me my report at all. And they are not responding to their calls. They take too long to get back to you. According to the cost the quality of management. The lady said that I would receive the report on Tuesday then she said early next week. And now they rent responding to emails or picking their calls. Very bad.​

They are in the business of stealing. DO NOT GET YOUR LABS HERE! They billed me about 5 different…read moretimes for a UA. I have paid nearly $500. Don't do it!

I sincerely want to express my appreciation to Toya, Michelle, and Keisha. The team was very…read morepatient, professional, and skills are impeccable when it comes to drawing labwork. They showed great mentorship to Liz. They're such an asset to Labcorp. I had such a great experience. This definitely goes above and beyond!! Quality care. Labcorp on Dotson rd.

Every time I come to this location, I am in and out very quickly. I never feel a thing when I get…read moremy labs done. Everyone that works here is friendly.

I was sent by my employer for a random to Lab Corp. My employer emailed me a copy and stated on…read morethe order form that a copy was sent to the Lab. My first complaint was there was not enough seating. When I got there I had to stand. Came back, had to stand again. My second complaint was, Wendy tells me after I sat there for 20 minutes that their printer was not working and directed me to Fed Ex up the street. Thirdly, after I returned I knocked on the reception window with no response. I sat there for another 20 minutes before Wendy ushered me back. Attitude sour AND did not handle my specimen properly. First thing was I had to ask for my copy of the visit. Second, my specimens was NOT put in their baggy in front of me. Thirdly, my left over urine was left on the back of the sink when I left. Oh, did I mention the BACK printer was working?

I was in and out to get lab work. I was seen by Tawana she showed good care, was very sweet and…read morekind.

When I went in to get my blood drawn, the young lady that took care of me was really pleasant. They…read morehad me in and out before I knew it. She kept my mind off that needle.

Thank God for ALTH!! I was in a rush and reluctant to find an affordable lab. Despite the negative…read morereviews, I took a chance since we often don't understand what is occurring in another person's life. This is why I find it necessary to provide the benefit of the doubt to those who especially work in the healthcare industry. Regardless, I truly appreciated the lady who was the only one running the show when I arrived. She was polite throughout the entirety of my visit. Plus, the test results arrived to email much sooner than expected. Good job lady with the brown hair and keep up the good work with what you do!!

Thanks Maria for taking the time to explain the night-n-day difference between B12 shots and the…read moreB12 drinks I've been downing. I really didn't know that this was available locally. And thanks for all the miscellaneous health tips too. For my Yelp peeps...if you're in the Galleria Area looking for any lab testing, DNA testing, drug testing or in my case B-12. (I don't really know what all they have)...call Maria. She's a very friendly and knowledgeable. I must say, the downside is that I nearly overlooked their clinic. You should look for the Wing-n-Things on Westheimer and Fountain View -- their doors is directly across from each other. I highly recommend Affordable Lab Tests