No help at all. office experience was awful, if they can't help you one way, they should give you…read moreother alternatives, not just leave you without any answers.

Don't come here if it's an emergency. You will be sitting in the waiting room for half an hour.read more

Amazing place for professional care! Such a breeze knowing your care is in good hands from staff to…read moredoctors.

I am beyond impressed with this facility. From the moment I called over the phone up until the…read moremoment I left, the service was top notch for the entire experience. I called around 7:30pm on 1/13 to check to make sure they were open and also to make sure they accepted my insurance. Both answers were yes so I made my way there. I filled out some quick paperwork, showed my insurance card and ID to the super helpful gentleman at the front desk. I was seen right away. Dr. Garcia was flat out amazing. I don't think I've ever met a more friendly, helpful and thorough physician. She was very knowledgeable and was able to determine my issue and come up with a medical plan extremely fast. There is no doubt that if I need urgent care again, I will ONLY go here. Stellar job!!!!

Nice, friendly, helpful, and fast. Made apt online. Minimal…read morewait. Will return again.

Just a heads up... if you are coming to get tested for Covid and are under 18 with insurance, they…read moreare going to charge you for an office visit before they'll swab you. Then they don't accept insurance for rapid testing so that's another $75 on top of whatever your copay for urgent care is. Oh and they cannot give you an itemized bill after your visit. You need this type of bill to file the claim with insurance yourself to get refunded. Apparently you need to contact medical records for it... Funny how the people who charge you and take your money can only give you a credit card receipt and not an itemized receipt. All this is after they have you waiting 28 minutes from your appointment time. We called beforehand and were not told any of this. They just said... make an appointment online and we'll swab you in the car. As a comparison, we got tested before at another pediatric clinic in cypress and they were able to use our insurance, swab us in the car and were ahead of schedule so we were seen prior to our appointment time. We drove all the way from Cypress because our Montessori school called us today, New Year's Day to inform us that my son's class had an exposure and that we should get tested. You have been warned.

Lady who answered the phone was as rude as can be. I asked a simple question and was met with a…read moresnarky short response. Find a nicer front desk assistant.

Just an absolutely fantastic experience. The entire staff was so quick and polite. Dr Nguyen was…read moreone of the best physicians I've seen in awhile, patient, listened, asked questions, took the time to go over a plan, overall just fantastic. The team even helped with a pharmacy issue. Above and beyond

I have been Calking since 10am to make an appointment and the receptionist just leaves clients on…read morehold. I will be taking my business and funds somewhere else

Very great clinic. All of the workers clearly know what they are doing and care about their…read morepatients. One of the ladies there is also very on top of her game.

I have been using this practice and Dr Nguyen for a number of years. She has done both of my…read morecolonoscopies. I have had polyps so I go every 5 years. I made an appointment in June or July in preparation for another colonoscopy this year. The earliest date available was the end of August. Less than 48 hours before my appointment I received a phone call from someone that said they were having trouble verifying my insurance. My insurance hasn't changed. However, she then told me that the practice no longer accepts Medicare. I don't know if it was my Medicare plan or all Medicare plans. She didn't offer any further explanation, just told me that I couldn't see the doctor. I asked about paying out of pocket, and she just said, 'No'. The doctor is great! I know she's been with this practice for a long time. In my case they had all of my insurance information since the last colonoscopy, nothing had changed. I received no less than five robocalls informing me that I was due for a colon screening this year. If they were no longer accepting my insurance plan, I should not have been able to even schedule an appointment. The only contact I should have received was an alert informing me that my insurance was no longer being accepted by the practice. Now I'm left to 'shop' for a gastro-doc. Not happy.

It's hard to find a good doctor. I had Dr. Khandawalla. While he's better than Dr. Thompson in…read morebedside manner, he's not great in it. He is unashamedly money hungry, wanting to do a colonoscopy every year. I mentioned that I was still taking indigo for my UC when we were already out in the hallway. He laughed at me and asked the doctor who was standing next to him if he ever heard about it. It's the best medication I've used so far and I don't even have to go through other people to get it. I had a great gastroenterologist not long before him, unfortunately for me he retired. After one of my colonoscopies, they sent a bill for $800 for labs for the polyps. After a million calls to them, one of the staff talked about it on the phone with me and said that next time, I need to tell them at the clinic to only use providers that are covered by my insurance. Be ready for 3 bills in addition to the $1000 that you have to pay upfront for each colonoscopy. I switched to a doctor who does their colonoscopies at Memorial Endoscopy Center. The total for everything ended up being like $1500 with them. With Khandawalla, I had to pay $2200. I did see Dr. Thompson first but only went to him once because he was rude and not at all delicate about my prognosis. That was hands down the worst bedside manner I've ever received. But Khandawalla was pretty rude and annoying too. The front desk staff care more about the socializing they are doing with each other than about talking to patients. They are stiff necked while interacting with patients.

This was the strangest doctor's office I have ever been to. Very friendly nurse practitioner and…read morelady she was training but felt very unorganized. Never got my lab results until I called them repeatedly. Then found out I was billed a TeleHealth visit with the doctor called me back to tell me my results were normal. I had no idea she was billing my insurance for our brief conversation about my results. Overall felt weird not having the online portal to view my results and being billed when I was not aware of it. Felt more like an esthetician's spa than a clinic.

Doctor and staff were very kind, I never felt rushed and the Doctor helped me put my worries at…read moreease. (They were able to get me in the same day I called and inquired!)

Dr. Yang is a wonderful physician. Never in a rush, follows up consistently and you never have to…read morewait in the reception room more than 5 minutes. I and my family have been patients of Dr. Yang for well over a decade and I highly recommend her.

I have been seeing Dr. Yang for many years. She is very knowledgeable and truly cares about her…read morepatients. Dr. Yang's Medical Assistant is the best.