Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

I have to get my blood drawn every 7 to 9 weeks for eye drops. The ladies at Matlock location are…read moreawesome!! Every single time my experience has been outstanding! They are a blessing to me!! If I could put more stars on their rating, I would! I Highly recommend this lab on Matlock.

I went here to get labs done for my upcoming surgery I…read moreneeded everything on the paper work completed other then the COVID test I get my blood drawn which went well the lady got it on the first try which never happens to me Next morning I get a call saying. That the lab said I did not have enough blood to do all the tests so I would need to come back in I went in this time it was a different lady and it was not so quick but she drew my blood for the second time I even asked her does this happen because not having a enough blood seemed odd she said yes sometimes I leave and receive my labs results next day so they results were forwarded to my doctor so that I could be cleared for surgery I get a email saying that my HIV test was missing so I review the copy sent to me and not only was it not completed but the paper work says that my blood from the original blood draw could not be used because "specimen received in a unspun tube not compliant with the tube manufacturer" so I was lied to and someone dropped the ball in the office that drew my blood I call the lab I believe in Austin the number was on my paper work and they did confirm that the HIV test was not even requested I call back to any lab and ask why the HIV test wasn't preformed and was told the male receptionist said I told him I did not need it WHAT never did I say that The lady on the phone said she noticed it on the document I gave them but when she asked him (INSTEAD OF ME) he said I didn't need it I asked for supervisor because im pissed and my results are suppose to be to my doctor that day The lady says if can come back in to get my blood drawn she will have the lab run the test so I inform her they still have my blood so just put in the request ( I confirmed with the lab already) So maybe about 5 minutes later a manager calls asking what he can do I asked if he could put a rush on it because I needed them same day he says he can't Offers a refund which I still haven't received and to complete the HIV test for free Oh I forgot I wasn't even charged for it which was pointed out to me and I was also told I should have looked at my receipt THAT I NEVER GOT Then the manger precedes to tell me the male receptionist said I did not want it and again I said I only told him I did not need the COVID test because I had already taken a test The manager said he would call my surgeon to take responsibility for the error which was never done because you know what happen MY SURGRY WAS CANCELED F this place and I better receive a refund fast or I will dispute the transaction with my bank

This place is a joke. Came here several times and got testing done no problem. Today we waited 3…read morehours and then they won't take our insurance because everyone's name isn't on the card, even though it shows BCBS family plan. Never had this issue anywhere before. Skip this place and go to Walgreens or cvs.

The staff was amazing, very kind, and made the experience top notch. The office was incredibly…read moreclean. Checking in for labs was a breeze with the kiosk.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I can't begin to express how impressed I was by our experience with Shamaaka. She drew my son's…read moreblood, who is 2.5 years old and had a traumatic experience at LabCorp months prior. When Shamaaka arrived she was calm, professional, detailed, fast, and efficient. My son did not shed a single tear during the entire experience (and didn't even have a bruise afterward) thanks to her expertise - it was a huge relief to my mama heart! She was an absolute blessing to us and is seriously an angel. We are so grateful for her!

I cannot describe how amazing my experience with Shamaaka was, it was unbelievable. I don't have a…read moreneedle phobia, it's specifically blood draws that give me anxiety to the point of passing out. This blood draw was nothing like any of my other experiences, and I've been getting blood drawn regularly since I was 5 years old due to a health condition. No pain, barely even felt anything, we talked through the entire process, and I have no bruise/needle mark! I always have a bruise and feel discomfort bending my arm for a day or two after getting blood drawn, but I can't even find the puncture site. She drew like, seven vials of blood in 30-45 seconds, and I never felt one transition. I felt her wrap my elbow, looked over thinking something was wrong, and she says "All done!". Shamaaka is truly a gifted person, and I'm so incredibly grateful that I found her. This experience changed my entire perspective on phlebotomy, and I have zero anxiety about using her for more regularly scheduled bloodwork in the future.

This was a quick, easy, and surprisingly smooth for a lab visit. I had previously made an…read moreappointment online which was relatively easy and very user friendly. I checked in, waited only a few minutes. The check in process is pretty straightforward on a screen which prompts you to scan your ID, and lets you know how long of a wait time you have. The phlebotomist was professional and gentle. I have gotten faint and lightheaded during previous appointments and my veins move around. When I shared this with the phlebotomist, she recommended that I lay down rather than sit up during the blood draw. The blood draw was quick which I really appreciated. The office was clean and the whole process felt organized and efficient. Pro tip: make an appointment if you can because it definitely speeds things up. Also, don't forget to bring an ID. Overall, a great experience for something most people usually dread. I definitely will return to this location next year for my annual labs again.

What an adventure, I had this morning!…read more With the close of the year, I scheduled the last of my appointments. This was my first and it was scheduled for 8 a.m. From the time I checked in, my wait was probably, maybe, first minutes. The lady (black w/ dreads), called me into room "0" and before giving me a pleasant greeting; she asked if I had my paper orders or if they were emailed. Well, hey, good morning to you, too! The order was sent to them by my employer, I didn't need to personally email them; they already had the order in their system. Before doing anything else, she asked me to go back out into the lobby and email the orders to them (the email address, was on the wall). Within two minutes, I emailed it over and expected her to come back out to complete my appointment. Nope! I sat there for another 30 minutes. A wonderful young lady (long black hair) noticed I had been sitting there for a bit and asked what was going on. Keep in mind, the same lady who initially called me back, continued to call people back, as I waited. Not once, did she acknowledge me or let me know she would be with me shortly. The young lady, who asked about my visit found my information and was the one who took care of me. Come to find out, I didn't need to email anything, everything they needed, was already there. I assumed, the dread lady had a rough start to her morning and her lack of professionalism showed that. I get my labs done every three months, but I always visit the Bedford location. I will not visit this location again; I'll stay with Bedford, they're always impeccable when it comes to their level of professionalism. I applaud the young lady with the long black hair, after learning of the way I was treated, she took over and saved the day!

She was extremely helpful and gave me some health tips. Great atmosphere. You're awesome and I…read morehighly recommend

Tina Buhl is very rude,dismissive and condescending. She kept pointing fingers while talking in a…read morederogatory manner to me. I was surprise Quest is using her center for collection. I will never visit her place again. Update: After this review, she called my number which i didnt give her permission to call me,then threatening me to send her lawyer to me because she believe she was not rude to me and also report to my employer then i told her this call is being recorded then she hung up.I will be patiently waiting for her lawyer. You can't be mean to customers and expect a 5 star review. Here's the background to the whole thing: I was at her place on 13th at 4:30 pm,she said the urine sample i provided was not enough because they needed more. Even after drinking cups of water ,i could not get more urine sample,she then asked me to come the following day, the following day,i called to book an appointment but she said it was getting late that i should come in the next morning on 8/14 which i did.she was extremely rude. at a point she told me i was walking slow,stayed in the bathroom with me and the other candidate while we were taking urine samples.At this point my urine sample is still with her,and it will be interesting what she wants to do next. I will not sue you,Tina,i will sue onpoint company.

I have been coming here for years, i've been getting my mammogram here for the last 10 years. And…read morerecently I've been getting MRIs for my brain. And they try to be very courteous and friendly and they really are... But they are getting more and more busy and overcrowded and so when you come for 15 or 30 minute service you'll be there three hours... That's kind of annoying. But they do do an excellent job, the facilities is very clean and the quality of service really helps a lot.

Arrived early as instructed for our MRI appointment just to be told it had been moved back…read more30minutes (45 from our arrival time). No one called to tell us. Currently waiting an hour past our appt time and they said it would likely be another 30min. In addition, we missed another appointment entirely due to the poor scheduling and time management at this location. No explanation was ever given. Front desk staff aren't even kind about the delay. When asked to speak with the supervisor, she was unavailable due to being in a meeting. Customer service and quality to care are not their priority. Only schedule here if you have all day to accommodate last minute schedule changes with no notice!