Five-star service from technician Anthony today! Professional, knowledgeable, and very helpful. Best pest control technician I've had yet."

I recently purchased a new home and was approached by a sales representative from Quell Pest Control who claimed the previous owners had service with them and that I could transfer the contract without paying setup fees. I was able to find out the previous owners did not use them. Also the contract included a one-year commitment that was not clearly disclosed. I was able to cancel within the 3-day cancellation window, but otherwise would have been subject to cancellation fees it sounds like from other reviews. I contacted customer service, and they acknowledged this type of sales approach has been used before and said they would escalate it. However, I continue to see recent reviews describing similar experiences. Be cautious, read everything carefully, and know that you have 3 business days to cancel if you sign under pressure. read more

Quell's sales approach is to solicit to new home buyers by 1st lying to you, saying they previously serviced the property with the old owners. They'll tell you the home was scheduled to be sprayed today and theyll do it for free, just pay the $40/mo starting next month. If you scan Google & other reviews, you'll see im not the only one who fell for the Quell scam. About a month after i moved in, i text the guy that i was ready to start service. I set everything up over text and was again quoted at 40/mo. He said that the $299 "initial charge" is waived since my property has been continuously serviced by the previous owners. They sent over a docusign while i was at the dentist, i scrolled to the bottom & hit submit. Today they sprayed & i happened to notice they charge monthly but spray every 3 months. I should have seen that in the docusign, but I scrolled through in a hurry. I own that. I felt a little deceived so i did some quick research. I found out the previous owners actually DID NOT USE QUELL. It was all a lie. I decided to call quell and discontinue service with them. I said i have no problem paying them $120 for the price of the 1st treatment, but they charged my card $165 instead. I called Ethan, the account manager and he said "I cut you a deal because you should actually owe me $259 more for breaking contract. So even though Landon, the sales guy told me the "initial fee is waived because im grandfathered in" unless i pay for a years worth of service, I have to pay the $299 fee. Whatever! Im 50 years old and am mad at myself for letting this company get one over on me. I should have seen the red flags. They arent technically scammers, theyre just dishonest & deceptive. Their response to everything is "You should have read the contract. Shady way of doing business. They are not BBB ccredited for a reason. I got suckered so you dont have to. Avoid Quell at all costs. Now i have to cancel my credit card & dispute the charge read more

Complete Scam. As with other reviews they told me they serviced my yard when previous owner was there. 100% not true! When i tried to cancel they make it impossible and are extremely rude about it. Stay away from this scam of a company!! read more

It's a SCAM ! The kid LIED about the prior homeowners using their services to get us to sign up. Then tried to get me to sign without reading the agreement. STAY AWAY ! read more

Much like Jeff Rs review from March, we also recently purchased a home. A Quell Sales Representative rang our doorbell and said the previous owner used their services. He showed me pricing and said that they could waive the $299 new client fee since they were already going to be in the area. I had to tell him no less than two times that I did not want them coming onto my property to spray anything. I don't know if the previous owner did or did not use their services. I doubt it because this house had been empty for quite some time. This whole thing screamed scam to me and needs to be stopped. read more

I recently purchased a new home and was approached by a sales representative from Quell Pest Control who claimed the previous owners had service with them and that I could transfer the contract without paying setup fees. I was able to find out the previous owners did not use them. Then I found all these reviews with the exact same story. Fraud. Thankfully I didn't sign up for anything. Classic scam of pressuring you to sign up immediately by saying they were in my neighborhood tomorrow and I had to sign up today to avoid the $300 new customer cost. Zero stars. Don't get fooled by these scumbags. read more

Tell your drivers not to be flipping off other people in Gilbert - and honking at them WHILE advertising your company. I never liked this companies services anyway, I felt undervalued as a customer. read more

My family has been using Quell Pest Control for just under 5 years and we are INCREDIBLY happy with the services we receive. Backstory, prior to purchasing our home there were renters and unfortunately they did not keep up with pest control. Needless to say, we had scorpions. Eek! Hate that for us. It has taken a bit but I'm happy to say that we have NO ACTIVITY! As a mama to littles, it's very important to have a pest free home. My dogs appreciate it as well. If you need pest control, check them out. read more

Quell Pest Control - Services - Pest Control Near Me - Chandler, Arizona

Despicable company who took advantage of a stay at home mom while I was away. They pressured her into a year long contract, and didn't explain the cancellation fee. Once I found out I immediately asked to cancel service before it was started and the DENIED. I pleaded with the company for days explaining I recently lost my job and didn't want the service to start this coming March. The decided not use empathy and instead they doubled down which will ow financially hurt my family of 5 kids. They say they are a family owed business but must have forgotten where they came from. Or it's a family would never be apart of. They signed my wife up for a year long mosquito treatment in the middle of the winter WHEN THEY DONT EVEN SPRAY for mosquitos during those months. Enriching their family at the expense of mine is not a company a recommend to anyone. Oh and their product doesn't work. We have more bugs than ever. I will go out of my way to make sure this company doesn't hurt anyone else. read more

DO NOT SIGN UP. They start by charging $100 a month. It really should be $39 which they give you when you go to cancel. Be ready for condescending replies to reviews. Thats how Talor Hasell operates. If you have any payment error they will talk to you as if you cannot pay bills. They harass you with Ai messages as well as several texts from reps. They charge you monthly for quarterly service. read more

Luis Gonzalez did a good job and made sure to apply spray on the edges of the floor and roof, he was also very nice. (Houston,Texas)

Tony The Bug Guy is VERY knowledgeable and professional. I feel better knowing I can reach back out to him if I have any questions. He also found a spot on my roof I had previously missed that is letting a squirrel in my attic. I am very satisfied with the price and how the service terms were explained. read more

Quell Pest Control - Pest Control Near Me - Chandler, Arizona

I got a call today from a Michael, at Quell Pest Control, identifying me and the prior owner by name, saying they serviced the home for previous owner. While he was talking, I did a little research and saw a Yelp review similar to this call and decided to ask the previous owner. Same as a previous review...Quell had NOT serviced this home. She had never heard of them. Hard pass for me based on that alone! Might be great but this type of con-artist practice is just wrong! read more

They target new home owners. Pulled up to our house, called us by name, said the homeowners before used them and it's free. All lies. Don't fall for it, it's a scam! read more

I do not appreciate sales reps showing up at my door, unannounced, stating they're going to just take some pictures, and then straight up trying to bully me into having pest control services provided by your company. I would never use your services, based solely on your sales tactics. Absolutely ridiculous. read more

We moved into a new house in December, apparently this company serviced the previous owners. They offered us a free spray. We took the free spray and then cancelled via voicemail on January 7th. Fast forward to today and they sent us a text for "payment overdue" and insisted on charging us 300 dollars to cancel service. People on the phone refused to escalate to management, threatened us with a 715 dollar charge and collections if we didn't pay today. They conveniently "lost" our cancelation voice mail. Waiting on a manager to call us back, but not a lot of confidence in that. Edit: No call back, nothing. Just local bullies who strong arm new homeowners. And we're out 300 dollars read more

I refuse to use this company, as I had just moved into my home and the sales guy assumed I was not familiar with the area and came across very pushy and threatening about how the scorpions would kill my dog. I have had 3 letters sent to me from them that if I didn't read the fine print, would be tricked into an account with them. If the service was good, you don't need to drop to these tactics. read more

Bunch of lieing scums. Sales guy named Ayden lied and when I confronted the account manager she knew exactly what happened and she didn't care. Told me I will be charged 299 cancellation and close my account and hung up on me. I better not see there reps or even a flyer around my house from this company. read more

Landon with Quell was very polite and helpful! Pointed out a spot of concern and asked if I had any questions or concerns.

QUELL PEST CONTROL and Jacob are the best in the BIZ! We are so impressed and grateful for QPC and Jacob. Jacob is excellent in his field! He is dependable, thorough and knowledgeable! He knows our property inside and out. He spends a great deal of time looking over and treating our property. We have a 1 acre lot and we have NEVER seen one pest in our home. He only treats the outside and must be doing a fantastic job to keep the pests outside. QPC is competitive with pricing and gives the best service. They deserve a million stars! x a million! read more

these guys will come to your house and lie to you and say they serviced the previous home owners to get you to sign up! dont fall for these scammers!!!!!!!!! the. they will hit you with a large cancellation fee if you sign up read more

They trick you into a contract and bill you to break it. A scam. I never called them. They knocked on my door to explain how the previous owner had the contract. Now they tell me I owe them.. read more

DeVaughn Caan stopped by and provided our monthly service. We are new to the area, and hope to see a decrease in the number of hornets and ants in the area. I wasn't able to meet with Caan personally, but I will give a 5 star review as he has requested. Thank you for doing your job and going beyond what is minimal. read more

Quell Pest Control - no bugs yet - Pest Control Near Me - Chandler, Arizona

Just purchased a home, like others have reported Quell looking for new customers called my cell number told me the name of the neighbors and the previous homeowner, implying that there was some familiarization with them. This is a deceptive sales tactic as I found out that Quell was not the previous homeowners pest control company. In fact they had NONE. These sales people LIE. I would not recommend them to anyone based on this misdirection. Based on other reviews on Yelp, this is not an isolated incident and has happened to others recently. STAY AWAY FROM QUELL PEST CONTROL!!!!!!!!!!!! read more

They knocked on our door, and we have a no soliciting sign, and said they work with our building manager (1st lie). We proceeded to tell us its a free service and if we decide we like it they will move forward with the agreement. We have since been charged every month, and when we call they said well you agreed to it so we cannot refund. We even have text messages with the sales rep showing we said we did not agree or will be signing the agreement, and he responds with you wont be charged unless we decide to move forward. The sales rep lie to get you to agree to the "free service" and then charge every month without having a valid agreement that the customer signed. Beware if they come to you! read more

Just purchased a home in Mesa. Like a lot of contractors looking for new customers, they use the recent home sales information to contact new homeowners. Quell contacted me, told me the name of the previous homeowner, implying that there was some familiarization with them. This is a deceptive sales tactic as I found out that Quell was not the previous homeowners pest control company. The service tech was pleasant and on time, but the sales people/account managers using these and possibly other sales tactics is misleading and now I could be stuck with a year long contract. I would not recommend them to anyone based on this misdirection. Based on other reviews on Yelp, this is not an isolated incident and has happened to others recently. STAY AWAY FROM QUELL PEST CONTROL!!!!!!!!!!!! read more

If I could give negative stars I would. Deceptive pricing. They trap you not bugs, into prolonged contracts without your knowledge. BEWARE!! read more

I have been using Quell Pest Control for several years and I am very happy with the services they provide. Landon did an outstanding job today and I'm so impressed and grateful for QPC and Landon. Landon is excellent in his field! While talking to Landon I could see he is dependable, thorough and knowledgeable! He spends a great deal of time looking over and treating our property. I have never seen one pest in our home. He only treats the outside and must be doing a fantastic job to keep the pests outside. QPC is competitive with pricing and gives the best service. They deserve an outstanding recommendation for the service they provide. read more

Quinn from Quell Pest Control was extremely helpful and I would recommend the company to anyone who needs pest control services!

Super nice customer service, Landon did a great job of spraying my house and all the others that have come before. Great price and very thorough. Highly recommend. read more

Deceptive businesss practices. They pretend they used to service the previous owners of your house to get you to agree to service. They never serviced this house previously. Wouldn't stop calling or texting me pretending that there's a contract on my house. read more

I am very upset with this company. I feel as if I was conned into a service. I was told nothing about any fees that were waived. I was told to sign the box for the first month free and they would start the next day. I am now unable to pay for these charges ($300) and am going to be sent to collections, Even though I have paid for the first "free" service, but since I need to cancel I am being charged a start up fee that I did not even know about. Do NOT listen to the people selling you this pest control. I should have checked these reviews because I am not the only one who has had this issue. read more

Deceptive Practices They reached out to me claiming they previously serviced the house. NOT TRUE! In addition they coerced me into signing a "required" agreement but that because they serviced the house originally I would not be held to the 12 month agreement!! UNTRUE!! When I found out they had not previously serviced the house I called to cancel the service they advised me it was 299.00 to cancel the service, and threatened to send it to collections. ANY company that would intentionally deceive customers and lie deserves a less than 1 rating. I will be reporting them to better business bureau. read more

if I can give no stars I would! these people are liars. They trick you into signing up and then they charge you monthly for services that they don't give. don't fall into their trap! read more

From the first call to de end, we received an outstanding service. Blake explained and help us with all our questions, making us feel at ease. Keenan came to do the job, which was done professionally and in timely manner. Now we can sleep better knowing that the problem was resolved and with the annual check up, it's not coming back. I can't recommend enough this company. When you call the nice and helpful staff, ask for Blake and Keenan to help you, they are the best!! read more

This service not only works, but the folks that do the service are always nice, efficient, and professional. Shout out to Tyron A. for a job well done today... thank you! read more

I recently bought a house, I received a letter that I have a warranty from the last home owner. When I called after finding 2 scorpions I was told I had to continue their service to use the warranty even though it was prior to the end date of the "warranty" I have found a different pest control service to use. read more

We've been using Quell for 1.5 years now and we have been very pleased with them. Our house had sooooo many bugs (scorpions, centipedes, spiders, ants) when we first moved in, and we definitely have seen a vast improvement since we started using them. Our most recent experience was with Roberto, and I hope he plans to stay long term with them. He truly went above and beyond! He was the most thorough person I've ever seen with Quell. Thanks again, Roberto! read more

From the first call to de end, we received an outstanding service. Blake explained and help us with all our questions, making us feel at ease. Keenan came to do the job, which was done professionally and in timely manner. Now we can sleep better knowing that the problem was resolved and with the annual check up, it's not coming back. I can't recommend enough this company. When you call the nice and helpful staff, ask for Blake and Keenan to help you, they are the best! read more