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    Queens Hearing Center

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Forest Hills Audiology - One of my most kindest patients Mr. Ochoa

    Forest Hills Audiology

    4.8(24 reviews)
    3.4 miForest Hills
    Certified professionals
    Family-owned & operated

    Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

    This Forest Hills Audiology office is like a warm hug! I…read morefound the expertise here unmatched. Dr. Boruhkov provided thorough testing and explained everything in a way I could understand. She was incredibly kind and attentive, listening carefully to my concerns and making me feel comfortable throughout the entire visit. Dr. Boruhkov took the care & time to teach me about my new hearing aides and answered my questions and concerns without judgement. Dr. Roxanne Borukhov and Dr. Kathleen Kalschmid both possess professionalism, knowledge and humor; traits that create an excellent hearing healthcare environment. I was set up with my new hearing Oticon devices. I'm still getting used to them but during my second visit, I received adjustments that made a helpful difference. The ladies at the reception desk are professional, kind and helpful as well. It isn't always that you can find these qualities in my experience. On a side note: On my way to the office, I slipped and fell . I hurt my hand and arm. Kristen at reception, fixed me up with a bandaid, Bacitracin and a cup of water. Dr. Kalschmid checked my arm and hand and talked to me until I calmed down. Dr. Boruhkov did the same. They go above and beyond to make their patients feel seen, heard and taken care of. I recommend Forest Hills Audiology!

    Photos
    Forest Hills Audiology - Dr. Shledon Hersh, the otolaryngologist, with Dr. Roxanne Borukhov, the Audiologist

    Dr. Shledon Hersh, the otolaryngologist, with Dr. Roxanne Borukhov, the Audiologist

    Forest Hills Audiology
    Forest Hills Audiology - Model Of The Auditory System

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    Model Of The Auditory System

    Jerry Huo, MD

    Jerry Huo, MD

    2.8(17 reviews)
    1.1 miDowntown Flushing, Flushing

    DO NOT COME HERE... My mother was sent to this office referred by her primary physician. A 60 year…read moreold immigrant woman trying her best to keep herself alive with only conversation English. Living in elmont she traveled close to 2 hour just to get here and arrived at 2:15 for her 2:45 appointment. Just so that way she may be able to do any paperwork early. Only to be treated so harshly by the staff. She asked for there help in filling out the paperwork. That it was difficult for her to understand and she was told to leave and come back with it filled if she could not do it herself. All that travel, tired and beaten she calls me upset/crying asking if she said anything wrong and she only asked for help. When I called the office 3 out of the 5 times it went immediately into "this office is closed" the 4th time the receptionist said she couldn't hear me and hung up. 5th and finally when she "could" hear me and approached this issue the stated that it was her coworker who spoke to my mother and she will asses the situation and call back. She did not call back nor did she even try to sound as if she cared. For Mr.Huo...Is this the type of practice you envisioned when you opened this place? Doesn't having staff like this go against your Hippocratic Oath? Would you appreciate your mother being treated this way? I will be filling a complaint with NYSDOH that your practice does not treat patients well. And will be adding this review to any site in mention of this practice.

    I went to this doctor because apparently , the flushing, main st does not have that many good…read morereviews on neck doctors. My impression at first was okay despite the negative reviews I see on yelp. However, after my second trip, things didn't turn nice. Don't get me wrong, the doctor is nice and smart and knows what he's doing. However, you have the receptionists and nurses who have the impression on people who just don't want to work. I noticed on my first time this nurse who took me in and did the regular check-up was not even having it with me... really? It was literally in the morning before 10 am. Can people be that grumpy this early?. Before my second visit, I got a reminder call. The receptionist was not too nice. They were giving me some attitude because my insurance failed ( not my fault, insurance messed up). Anywho, they were not too nice with explaining it. When I actually went for my 2nd visit, there were three receptionists in front, all but one was decently nice. There was this big boned lady who yelled at a customer who was asking if a certain doctor was in this room, if not where. This went on for a min with a lot of attitude. I don't know about you but if someone is working in your company they have to present the company overall. Because what you present to people affects the company and the physician's image. I hope they either replaced the nurses and receptionist or gave them some lecture about office equitte and customer service. Again, the doctor is great. I would recommend the doctor but not the staff.

    ENT & Allergy Associates

    ENT & Allergy Associates

    1.8(5 reviews)
    1.0 miAuburndale, Flushing

    I have heard about Dr. Wasserman's good reputation regarding his outstanding skill. Today I visited…read morehim and he addressed all my concerns but other ENT overlooked the issue. His diagnosis is accurate and able to explain well to me. I would like to say he is the smartest , competent, and one of the best doctors I respect.

    I'm extremely disappointed with how this office handled my billing situation following a very…read morenegative experience during my visit. After the incident, I was contacted by Jessica from the billing department and was told they would work with me due to what happened. Based on that conversation, I expected some level of consideration or follow-up. Instead, months went by with no resolution or communication. I then received notice that I am still expected to pay the bill in full, with no acknowledgment of what was previously discussed. The lack of follow-through and communication is frustrating and feels very dismissive, especially after I was led to believe the situation would be handled differently. It's unacceptable to tell a patient one thing and then, months later, take a completely different position without any explanation. Between the way I was treated in the office and how this billing issue was handled, this experience has been incredibly disappointing. Patients deserve transparency, respect, and consistency and unfortunately, that was not my experience here.

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    ENT & Allergy Associates
    ENT & Allergy Associates

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    Queens Hearing Center - audiologist - Updated May 2026

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