Dr Jihan is a wonderful docter shes informative ,patient and warm so happy that my mom finally has…read morea great hearing docter. Thank you

Know Dr Jihan for 4 years, very professional,very attentive to my needs, I will recommend her to…read morethose who need any hearing aid service. Clinic also has ear, nose and throat(ENT) doctors. So it is convenient for patients to see doctor on site.

I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

I have been going to this Audiologist Group for a year now. They are fantastic! I purchased 2 boxes…read moreof batteries for my hearing aids and they refunded me part of the price back to me. They are really honest. If you need a good Audiologist this is the place to go. Eric Bauer.

I visited Dr. Z on 3/28/24 after having issues with my left ear. My ear has been clogging up off…read moreand on for a weeks. I thought it might be allergies since my hearing was just slightly impacted. I made an appointment, and I was happy her office was in my neighborhood. When I arrived, I was the only one waiting. The receptionist was very sweet and professional. The waiting area and bathroom were very clean. The wait to see the Dr was very short. Dr. Z was very kind and explained what she saw after reviewing my ear history. To my dismay, my left ear was filled with wax, ugh. My right ear was fine. The Dr. recommended an ear cleansing that wasn't covered by my insurance. I paid the fee after googling to check out the rates for the cleaning, and it was correct, lol. Baby. that ear cleansing felt amazing. I wanted the right ear cleaned, but the Dr didn't recommend it. Lol. It truly felt like a spa service for my ear. The Dr. showed me all the wax that came out. My left ear really felt clean and clear. Thankfully, I passed my hearing exam with no issues. As we get older, we really have to be thankful for everything that works well physically and mentally. I would definitely return to meet with Dr. Z regarding any auditory issues.

I just finished a visit with Dr Y at Universal Hearing Center and I cannot RAVE about him enough…read more He was incredibly helpful and carefully explained my hearing aids, the options and instructions--Not an easy task as I am a senior woman with very limited technical ability and these were my first hearing aids. To be honest, I had been both confused and frightened. Full disclosure: I initially wrote a negative review. I had not seen Dr Y at the Office, but someone else who failed to provide needed instructions , the office was in the midst of a renovation ( now completed) and there were other issues. Fortunately I later spoke to Gladys at the front desk and she contacted Dr Y, and returned today. I will Try to Delete that first review , but if anyone sees it, please IGNORE it as its continuation is solely because my technical incompetence. PS --the Office is easily accessible from Manhattan ( for me the Q to the F and then a very short walk -- with the temptation/possible incentive of nearby outlet shopping and reasonably priced restaurants.)

After being disconnected by three live representatives, I eventually reached someone who stayed on…read morethe line. I explained that I am profoundly deaf and rely on a speech-to-text app, and I requested their patience during our conversation. Unfortunately, I received no acknowledgment or reassurance, and I did not feel welcomed as I tried to schedule an appointment. When I called back to offer feedback (Gladys), her only response was, "Ok." I then told her to cancel my appointment since I planned to take my business elsewhere, to which she replied, "Not a problem." I have since chosen to work with another local vendor who demonstrated much greater understanding, warmth, and inclusivity.

AVOID: Unethical and unscrupulous business practices. I…read morerecently had a disappointing experience with Leevision Ophthalmology Services and David Lee, MD. I found a medical procedure/service on Groupon originally listed at $780, and I had an additional coupon that would have further reduced the rate. However, when I contacted Dr. Lee to confirm his office offered the service, he quickly removed the Groupon listing, preventing me from securing the advertised rate. Even more concerning, David attempted to bypass Groupon by requesting direct payment, which feels like a tactic to lure customers with Groupon only to charge more outside the platform. On top of that, Dr. Lee refused to honor the discounted price advertised on Groupon and instead insisted on charging an even higher rate of $860. This behavior undermines trust and integrity. This conduct feels both unfair and unethical, raising questions about his professional integrity. I urge potential customers to be cautious when considering services from Leevision Ophthalmology Services. Such business practices are misleading and not customer-friendly. Would you trust an unprincipled doctor with your health and well-being? I wouldn't. See attached screenshots of the email communication and pricing he refused to accept.

All they speak is probably just Korean. I asked them if they take Cigna. Hung up on me on the…read morefirst call. Called again and I had to repeat Cigna 2 more times and spelled it out and and finally lady said No. Hire better front staffs at least.

Very nice and clean place. Front desk girl is very friendly and polite. There is no long waiting…read moretime. Doctor is very nice and patient. I have very nice doctor visit experience

ENT Doctor office. My grandpa has never ever met the doctor…read morelisted in the office. He only gets to see the nurse practitioner. My grandpa comes to the office for wax removal which is good The complaint is w the unsanitary state of the waiting area. There is no air in the upper part of this sun room office. And during a visit. A woman was coughing incessantly in the office and not wearing a mask. She blew her nose and then proceeded to use the locked door that a patient has to physically touch and pull to open. I don't know how doctor's offices get away with not having handicap opening doors but they must find a better way to accommodate their patients. Some who are elderly. The office itself is in a poorly maintained building.

Very disappointed, my procedure was at 9 am. As always in all Procedures you have to be 30 minutes…read morebefore. There is no waiting room before 9 am you have to be standing on a corridor.The font desk and the manager rude and not helpful.Not recommended

I've been a patient of Dr. Fong since he started his eye care business. He, performed lasik…read moresurgery on me many years ago and I was able to see clearly right away, and to this day my vision is still 20/20. It was a relief not to have to wear glasses with thick lens anymore. Also, as I am getting older Dr. Fong also did cataract surgery on my eyes. Dr. Fong, and his staff are the best! I've recommended Dr. Fong to my family members and friends, and everyone is very happy, and satisfied with him and his staff. I travel from Staten Island to Manhattan for my eye appointments, and he's the only eye doctor that I would trust with my eyes.

I met with Dr. Sophia Siu at the Flushing location. I was very impressed with the different…read moretesting equipment and exams they ran to assess the health of my eyes. Dr. Siu was very friendly and detailed in explaining my issue, what could have caused it and what she recommends I do to correct and maintain the health of my eye going forward. I felt very comforted by her assessment and recommendations. The billing for the services was a little bit confusing. I have a high-deductible insurance plan so I was aware that I would be paying a decent amount to satisfy my deductible but the staff phrased it in such an odd way. They told me it would be a $300 deposit and if my insurance ended up covering some then they would refund me and if it ended up costing more they would bill me. They repeated this to me even after I was done with my eye exam. This was odd because they should know what services were provided during my visit and how much it could cost and despite trying to get clarification they continued to speak in a cryptic way suggesting it could be less, it could be more, who knows? I understand that insurance is complex and things may or may not be covered for whatever reason but providing the patient with a general range of what things may cost should be a base line expectation in my opinion. I visited in March and I had to call in May to receive the refund of the excess of my initial deposit despite the explanation of benefits being available in early April. If you do pay the deposit here make sure you are doing your due diligence with your insurance.

Don't be deceived into thinking about scheduling an appointment. They give you arbitrary times and…read morethen you still have to wait over an hour to be seen by the doctor. You can get equal service elsewhere with similar results but quicker wait times.