What can I say! I've been a client of Elizabeth Weber the…read moreowner of Mystique for 20 years! she has cut colored and styled my hair at various salons from Aspen to Glenwood and now at Willits in Basalt! It is her 2nd she has owned. I applaud her for her years of hard work, her extensive knowledge and experience in the beauty industry, hiring talented people and expanding the services with this Salon that opened 4 years ago! Hair, Nails, Waxing, skin Care & Massage. It's a total success. I wouldn't go anywhere else! She is my favorite but her other stylists and beauty technicians are professional and lovely to work with. The atmosphere is easy & friendly. Ask for Maria for the best waxing. Todos las personas Habla Español !

Absolutely awful receptionist. Stated bookings were available at 11:30 and 3:45. When inquiring…read moreabout Gel X service, which is listed as a service available on their website, she stated 'oh I don't know what they have, not sure about that, just started'. DID NOT EVEN ATTEMPT TO FIND OUT UNTIL I ASKED MULTIPLE TIMES FOR HER TO ASK HER MANAGER OR CO-WORKER. When I tried to book the 11:30 or 3:45 - 'oops I looked at wrong one, it's all booked today'. Wow. Very poor service and an extremely frustrating 5 minutes of my life that I will never get back. Don't let people who are not building or contributing to your business be the ones who get to leave the first, and in my case, last impression on new potential clients. What a shame. I live across the street.

Avalon is a local favorite. It is a Bumble and Bumble salon. Staff is friendly and very…read moreaccommodating. Annette (the owner), Elaine, and Melissa are all super talented hairstylists. They offer nail services as well. Highly recommend.

Paula does a great pedicure. Salon is really clean and everyone is really friendly. Very convenient…read morelocation

Made an appointment for the next day for 2 pedis. They weren't all that friendly but whatever…read more Showed up the next day for the pedis and we weren't on the schedule. We had called from the car so we both heard the same conversation. Clearly on them. No second chances based on this experience.

This is the best place for skin care and lash extensions, I've been a client now for years. The…read moreproducts used are high quality and they care about your results ( they will never recommend anything that won't benefit your skin specifically) if you are ever in need of great products you can drop in and get skincare and inquire/schedule state of the art facials as well.

Fabulous deluxe pedicure and manicure. Such an easy relaxing vibe. I'll be back…read more Thank you.

First pedicure while in town. Gave them the benefit of the doubt and still went for it knowing they…read morewere a two star shop. Super dissatisfied and disappointed. My manicure was a mess too. What happened to be being proud and having integrity for services you are delivering and providing?

I desperately needed a pedicure. Nail Spa was friendly, fast and did a really great work…read more If you're looking for the Spa feel, this isn't your place. if you want a great pedicure or manicure, check this place out. The prices are also substantially less.

I just had an unfortunate experience with Angie, after another stylist messed up my nails. I got my…read morenails done here Dec 5. I travel for work every few months, so this was my first time going to this nail salon. I got dip, which I have always gotten for years. As soon as I got home afterwards, I immediately noticed the dip was like cracking in a weird way i've never even seen before. I took pics, because they were already closed and I was leaving early the next day for a trip. The nails kept getting worse and worse. I texted the SALON phone number listed on the website Wednesday morning (it stated you could call or text). I have attached screenshots of the text interaction. I thought I made it clear that I wanted them fixed, since they were not done properly. Surely thinking there's no way they would charge me with the time stamped pictures showing the damage. I assumed I was speaking with the owner, since that's who texted back. Idk if Angie really is the owner or not. Flash forward to today when she (Angie) fixed them. I sat down and she did them. I even told her during it that they're really thin because he drilled them way too thin. As I go to start grabbing my things when she's finished, she asks if I'm paying with cash or card. I politely said, "oh... I thought I wasn't going to be paying since you were fixing them." We just stared at each other for a few seconds and then she said well she's not him and he's not here. I was like, "okay... well as I said, I didn't want the person who messed them up in the first place to fix them." I could clearly see she was going to stand her ground; she was saying they're two separate people or whatnot. I said, "I will pay if that's what you're requesting, but I will have to leave a bad review warning people not to come here." as I start to get my credit card out, she said, "It's fine. Apparently I work for free." Very unprofessional interaction. There was no need for her attitude. Don't let the older gentlemen who smokes do your nails. And if they did a bad job and you need them fixed, you better make sure they're not expecting you to pay a second time because they messed up the first time.

Communication and serving the public could all be improved…read more I booked a fill for my acrylic nails. When I arrive, they inform me that the person who only does acrylic is not available. Even though I had booked a service to fill acrylic nails. Though I got a very nice pedicure and book the acrylic nails the next day. When I arrived, the technician informed me that I had to take off a few of my nails, which I did not want to do. I just wanted to fill. She refused to do just to fill unless I agreed to remove the two nails. So I finally agreed, I needed this done. Amy then decided she wasn't going to do it today because did not agree with her right away. But she said she would booked me for another day. Which was totally weird because why would she do it then? What a waste of my time and two days. Very unprofessional. I've had acrylic nails for 40 years and I was shocked at the lack of customer service.

Cyndi does the best pedicure and manicure That I have ever…read morehad. She is very knowledgable with any kind of foot or nail Problems and can help with those problems. The other thing I like about Cyndi is that I know everything has been sterilized so I don't have to worry about going home with anything I didn't want.

Chi is a very skilled nail technician and did an amazing job with my nails. The builder gel…read moremanicure she recommended held up so much better than the regular gel manicure due to the dry Aspen environment .

Kyle did a fantastic job taking care of my feet with a volcano pedicure. He assisted me in extra…read morerequests, honored my time constraints and has a beautiful touch. Highly recommend this salon which has a very nice vibe and local prices:)

Whenever I am in the area, I get my color and a blowout done by Julie. She is an expert in color…read more The salon is super cute and the customer service is amazing. I highly recommend getting your hair done at this salon.

Luis did a fantastic job with my highlights and is so nice! Definitely recommend this place!read more