Made an appointment for the next day for 2 pedis. They weren't all that friendly but whatever…read more Showed up the next day for the pedis and we weren't on the schedule. We had called from the car so we both heard the same conversation. Clearly on them. No second chances based on this experience.

Aaron was great! Very professional. He took the time to explain the inspection procedure. Also…read moreoffered to check the tires, asked if i needed anything else or had any questions. All the employees were extremely polite and courteous. Best service Ive received in Austin/Bee Caves. Highly recommend this location and their employees. Many thanks! !

Cyndi does the best pedicure and manicure That I have ever…read morehad. She is very knowledgable with any kind of foot or nail Problems and can help with those problems. The other thing I like about Cyndi is that I know everything has been sterilized so I don't have to worry about going home with anything I didn't want.

I asked for a French w/ a plaid pattern and Jimmy killed it! Hes very experienced and informed me…read morethe last place (lovely) I went was using unsafe glue and it took a long time to get off. The salon is very clean and beautifully decorated.

Sadly I have had a poor experience- every. Single. Time…read more Appointment at 2, yet 30 minutes behind. Insulted my color choice, and zero kindness or business etiquette. They're down to 2 employees.. it's no wonder why.

I was able to make a last-minute appointment and get both a pedicure and a manicure on short…read morenotice. The people are very kind and do a very thorough job on my feet which require all the tools.

I waited a long time to be squeezed in and then cut in fingers and toes while trimming my cuticles…read more I felt bad because another lady had an appointment, but made her wait to fit me in as a walk in. It's also just not a nice place.

My Daughter and I took a trip to Glenwood Springs and did a spa day at Get Polished. It was an…read moreabsolutely amazing experience! We got got pedicures and manicures. The staff was very professional and extremely talented. Will definitely be back next visit. Thanks!!

I just had an unfortunate experience with Angie, after another stylist messed up my nails. I got my…read morenails done here Dec 5. I travel for work every few months, so this was my first time going to this nail salon. I got dip, which I have always gotten for years. As soon as I got home afterwards, I immediately noticed the dip was like cracking in a weird way i've never even seen before. I took pics, because they were already closed and I was leaving early the next day for a trip. The nails kept getting worse and worse. I texted the SALON phone number listed on the website Wednesday morning (it stated you could call or text). I have attached screenshots of the text interaction. I thought I made it clear that I wanted them fixed, since they were not done properly. Surely thinking there's no way they would charge me with the time stamped pictures showing the damage. I assumed I was speaking with the owner, since that's who texted back. Idk if Angie really is the owner or not. Flash forward to today when she (Angie) fixed them. I sat down and she did them. I even told her during it that they're really thin because he drilled them way too thin. As I go to start grabbing my things when she's finished, she asks if I'm paying with cash or card. I politely said, "oh... I thought I wasn't going to be paying since you were fixing them." We just stared at each other for a few seconds and then she said well she's not him and he's not here. I was like, "okay... well as I said, I didn't want the person who messed them up in the first place to fix them." I could clearly see she was going to stand her ground; she was saying they're two separate people or whatnot. I said, "I will pay if that's what you're requesting, but I will have to leave a bad review warning people not to come here." as I start to get my credit card out, she said, "It's fine. Apparently I work for free." Very unprofessional interaction. There was no need for her attitude. Don't let the older gentlemen who smokes do your nails. And if they did a bad job and you need them fixed, you better make sure they're not expecting you to pay a second time because they messed up the first time.

Tammy does a fantastic job. So professional and great fun. On time and responsive to requests. What…read morea great way to treat yourself.

I especially like that she uses more natural products. She did a beautiful job and was very friendlyread more

This is the best place for skin care and lash extensions, I've been a client now for years. The…read moreproducts used are high quality and they care about your results ( they will never recommend anything that won't benefit your skin specifically) if you are ever in need of great products you can drop in and get skincare and inquire/schedule state of the art facials as well.

Fabulous deluxe pedicure and manicure. Such an easy relaxing vibe. I'll be back…read more Thank you.

What can I say! I've been a client of Elizabeth Weber the…read moreowner of Mystique for 20 years! she has cut colored and styled my hair at various salons from Aspen to Glenwood and now at Willits in Basalt! It is her 2nd she has owned. I applaud her for her years of hard work, her extensive knowledge and experience in the beauty industry, hiring talented people and expanding the services with this Salon that opened 4 years ago! Hair, Nails, Waxing, skin Care & Massage. It's a total success. I wouldn't go anywhere else! She is my favorite but her other stylists and beauty technicians are professional and lovely to work with. The atmosphere is easy & friendly. Ask for Maria for the best waxing. Todos las personas Habla Español !

Absolutely awful receptionist. Stated bookings were available at 11:30 and 3:45. When inquiring…read moreabout Gel X service, which is listed as a service available on their website, she stated 'oh I don't know what they have, not sure about that, just started'. DID NOT EVEN ATTEMPT TO FIND OUT UNTIL I ASKED MULTIPLE TIMES FOR HER TO ASK HER MANAGER OR CO-WORKER. When I tried to book the 11:30 or 3:45 - 'oops I looked at wrong one, it's all booked today'. Wow. Very poor service and an extremely frustrating 5 minutes of my life that I will never get back. Don't let people who are not building or contributing to your business be the ones who get to leave the first, and in my case, last impression on new potential clients. What a shame. I live across the street.

I would rate it even higher if I could. I've had many massages in my life and none have come close…read moreto the one I had today. my husband and I had a couples massage with VJ and Kaitlin and we were both blown away. we are purchasing punch passes as soon as I complete this review. pro tip- skip the vapor caves and come to Splendor mountain!

Made a last minute appointment and had a delightful massage! Extra treatment for my birthday. :)read more