Very disappointed with the service /: found this place on tiktok & was excited to support and brought 3 of my friends. On three fingers.. my cuticles bled. The lady wasn't careful at all & I had to keep pulling my hand back because it hurt so much. The techs here are very distracted talking to each other & the polish on both my hands and feet are unfinished, messy, & are on my skin.. don't get me wrong, they were nice, but they didn't do a good job.
The pedicure was not worth it at all.. they have you pick a package and I chose the one with a 5 min massage and she just gently rubbed my feet and legs with baby oil. It felt as if someone was just applying skincare, not a massage. She also didn't ask how I wanted my nails cut so rather than strictly round or square, it's just somewhere in between those two so the shaping looks very off. The same happened with my other friends too. Also, they don't actually scrub the bottom of your feet like all other nail salons (they just slightly brush literally once and call it a day). My feet also only touched the water (I kid you not) for 10 seconds, for the most part she wanted my feet up (not soaked at all), which made me sad because the whole point of the pedicure is to relax. I was just tense & felt like my feet wasn't getting proper care. That was also the most expensive pedicure I've gotten, yet the worst one. I was so confused.. after we left too, we went to go eat and my feet were very uncomfortable in my sandals as I was trying to keep them secured as I was walking. Usually at other nail salons, they use lotion, not oil.. so it was very slippery and difficult to walk.
Not only that, but as I was waiting for my friends to finish, the guy in the front asked me to come up and pay.. AGAIN.. TWICE (so I had to come up and pay a total of THREE times) because he kept forgetting to charge me stuff-- an entire hour after I was last charged... That's never happened to me, and if I never had to wait for my friends, we never would've come across the communication that my $10 deposit was NOT deducted from the total of my services. For a salon where all the techs do are just talk to each other, you would think things like this would've been communicated with one another... I would've been embarrassed to keep asking for more money at a certain point. It felt very weird having to keep going back up to pay more and more.. on top of that, we all paid $10 deposits, but for my last friend they serviced, he charged an extra $10 instead of deducting $10 too.
We all drove over an hour in traffic during rush hour to try this place out and we really wanted to like it /: we compared nails and we all experienced missing polish on the sides or uneven application + polish on our skins. We will not be back. read more