Whenever I try to call they don't answer, They are always switching there words up saying other…read morethings then what was originally said I don't know if they think that we forget fast but for someone reason its never a straight forward answer! They gave an estimate of removing all 4 wisdom teeth it was a large amount so Only one tooth came out the SAME lady came back to give me another estimate on my other 3 wisdom teeth and she gave me the same number if not larger that wouldn't make sense if i already had one pulled it's not like I'm getting all 4 removed if i only HAVE 3!!

Great dental care. And....they take time to get acquainted. Yes, we all want an excellent…read moredentist. But to have one that's kind and caring means so much. Great staff!!

My daughter needed a checkup after moving to this area and we found Dr. Albert at Highline dental…read more Upon calling the office, they were able to set me up with an appointment rather quickly. The staff is amazing and everything was super efficient. They sent me a link to my mobile phone and I was able to fill out all the new patient forms before the appointment. No one likes having to sit in a waiting room with a clipboard before being seen by the dr so this was a huge plus! They even gave me a confirmation letting me know what to expect, what procedures would be done and approximately how long the appt would be. The office is super clean and beautifully set up. Theres a fridge stocked with waters and LaCroixs (classy). The staff is happy and knowledgeable. Dr Albert knows his stuff and is not pushy. He made sure my daughter understood everything she needed to do to keep her teeth healthy. He did a great job taking the time to really connect and making sure everyone understood the course of action. Looks like we have found our family dentists here! Thanks Highline and staff!

Getting a new Dental Insurance (United Health Care) and looking for a Periodontist, first, I was…read morerecommended by UHC to this Dental office Highline Dental and altho by mistake not the Perio office I'm Looking for, nevertheless they gave me the best yearly maintenance cleaning and checkup w Dr Kim and my hygiene was done by a very nice, professsional and pretty Hygienist in that office by the name of Ms. Tyn . I was so impressed n pleased with this beautiful and so clean Dental office specially the professionalism n kindness of all employees particular the Hygienist, Ms. Tyn who exceptionally very thorough doing the cleaning for me and the kindness of Dr Kim! I definitely recommend this Highline Dental in Harlem road and def will not hesistate to hve my hygiene and dental needs done with them spl by Ms. tyn again! Thank you so much, Ms. Tyn for my so clean mouth n beauty smile again!

I decided to try this new dentist since they are so close to me. I had not been to a dentist in a…read moreyear. First, the workflow was unusual. Instead of a dental hygienist cleaning my teeth before the dentist's examination (as I'm accustomed to), the doctor came in first, assessed my teeth, and immediately presented me with a treatment plan for 7 cavities totaling $1,000. He then asked if I still wanted to proceed with the cleaning. This felt backward and put me in an uncomfortable position--I had come specifically for a cleaning but now felt pressured by the unexpected bill. Plus, I have never had a cavity before so now suddenly developing 7 cavities seemed dubious. I reluctantly stayed for the cleaning since that was my original purpose. However, the doctor performed the cleaning himself in only 15 minutes, whereas my previous dental office took 30-40 minutes for a thorough cleaning. It just felt rushed. The most awkward part was being asked to pay for the fluoride treatment ($15) while still in the dental chair--before the service was even completed. Having to pull out my credit card mid-appointment felt unprofessional and uncomfortable. Overall, the customer service was poor, and I left feeling dissatisfied with both the experience and the value I received. I would not recommend this office, they will rip you off.

This dentist is great in service and treatment, the office and staff are great. Because they just…read moreopen, I wasn't given floss and toothpaste and brush.

I want to take time to write a review for Telfair Oral and Maxillofacial Surgery. I was very…read morepleased with their service. I've been to their office 6 or 7 times between August 2022 and July 2023. When you have to get an extraction and implant like I did, it requires several visits, plus a lot of time in between for the gums and bones to heal in between before they can proceed with the next phase. It all started when I accidentally cracked the bottom part of my tooth down to the root in 2022 when I bit into a piece of bone (warning to you spare ribs lovers out there) while I was on vacation. It was excruciating pain to say the least and I couldn't wait to get back to Houston to see my dentist. My dentist told me it appears that my tooth is cracked and referred me to a root canal specialist to see if performing a root canal can save my tooth. The root canal specialist took x-rays and 3D photos and said it wasn't salvageable and I had to get the tooth extracted. Strangely, the dental office that I used to go to, couldn't or didn't want to perform the extraction so they referred me to a couple of oral surgeons. I called their offices to schedule an appointment but one doctor was out of town and wouldn't be back for another couple months. I did not want to wait that long as I was still in pain. I called the other referral and nobody answered the phone. I decided to look for an oral surgeon myself and stumbled upon Telfair Oral and Maxillofacial Surgery. They decided to see me even though I did not have a referral. Some places won't even see you if you do not have a referral. Dr. Kyoko Yamaji and her staff took care of me. Dr. Yamaji performed the extraction and bone graft. She gave me the option of staying awake for the surgery or be put to sleep. I chose to be awake. After local anesthesia, the procedure was painless and I experienced minimal discomfort after surgery when the anesthesia wore off. I was prescribed ibuprofen for the pain and an oral antibiotic. I went back to see Dr. Yamaji a couple more times for follow-up checkups to make sure everything is healing properly. In 2023 I went back to get the implant, which again I chose to stay awake for the procedure. The procedure was painless after local anesthesia and I was once again given ibuprofen and antibiotic for post surgery. After another 2 months I went back to see Dr. Yamaji one more time to follow up. She took an x-ray and examined the implant and gave me the thumbs up to proceed with getting a fitted crown over the implant from my dentist. Throughout this long process, the office staff members were professional and courteous. I'd like to give props to Christina who is always friendly and upbeat. I've never seen her without a smile on her face. If I have a medical clinic, I would hire someone like Christina because she makes the patients feel welcome and appreciated. Dr. Yamaji has been nothing short of professional and friendly as well. Honestly, this place far exceeded my expectation. If you're looking for an oral surgeon, you can trust Telfair Oral and Maxillofacial Surgery. They accept most major insurance plans so make sure to ask first.

Stay away from this place, I don't recommend it! They don't care about the patients, they DO CARE…read moreabout the money they're making. They will take the money NO PROBLEM, but when something happens during a procedure they don't say anything, they don't listen to the patient telling them they feel the pain, they just tell them to stay still and keep going. Giving their patients a VERY TRAUMATIC EXPERIENCE. It is not okay for them not to take better care of their patients. Look for another place and if you decide to go here, please make sure not to let your family members go in without supervision, that way you can be there for them and stop "this professionals" from hurting your loved ones.

Didn't even do a complete service and still charged our insurance…read more Got rude and aggressive when talking about dealerships to my wife. Wouldn't recommend.

I had my appointment yesterday and it went so good! I'm TERRIFIED of the dentist but the way they…read moretreated me with patience and understanding made me so comfortable and at ease! They explained my dental plan and everything they can do to ease my fears and help with anxiety! They really cater to cowards The bonus was they didn't make me feel bad or embarrassed about the state of my oral health for my age... I made another appointment to start my journey for my new smile...

Helped with my TMJ! Friendly staff and excellent customer…read moreservice! I will be back for all of my dental needs!

I don't normally give reviews but I need to give credit when credit is due. Great staff, Great…read moreexperience. I would highly recommend!

My family and I have been coming here for the past few years. Located in the Fairbank Plaza with…read moreplenty of parking. This office is small but Dr. Ho and his staff are always friendly. I have gotten my teeth cleaned and my wisdom teeth taken out. Usually everything always goes well when I come here. Both of my wisdom teeth were growing horizontally and Dr. Ho advised for them to be taken out as soon as possible. The surgery took about two hours and it was quite difficult taking both of them out. However, Dr. Ho and his staff were attentive and the surgery went smoothly. In addition, sometimes after getting my teeth cleaned, I would get a complimentary toothbrush and toothpaste even though I'm too old to get one.

Hardworking and reasonably priced. I came in to have a couple of broken teeth removed. One of them…read moreput up a fight and the doctor almost had to climb up on me to get the leverage he needed. Thus, hard working. It's been quite a while since I've been to a dentist, so I'm guessing that $50 for an extraction is a reasonable amount.

I just wanted to express that I'm pretty frustrated with how this was handled. When I first called,…read moreI specifically asked if you accepted my insurance and was told yes. Then later I got another call saying you actually weren't in-network. I wish this would've been verified beforehand because I was trying to make decisions based on the information I was originally given.

Dr Brock & his entire staff are amazing! From pre op, wisdom teeth extraction, & post op, they were…read moreall so kind & thorough. Highly recommend!