Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

Customer service is always great. The owner is so nice. He cares about his customers and wants to…read moremake sure they understand what happens when your car doesn't pass.

Super quick service. Good price. But clean your tank man!!! Is that why this place is called green?read more

Great place for a quick smog check. They're a star station…read moretoo. I was in and out in about 15 minutes. They were very nice, and I received $10 off with a coupon.

DO NOT DO BUSINESS WITH THEM!!! Young kids don't know…read moreanything cars at the end of the day.. smog your car somewhere else. This place is an absolute joke and disgrace. Should not be doing business in California. There mistakes and incompetence caused me a lot of issues . Took it somewhere else with no issues. No saben lo que están haciendo. STAY AWAY

Excellent automotive repair shop. Likely the best in Visalia. Zylstra's staff are highly skilled…read moreand able to determine the source of problems quickly and efficiently. Sean, the head of the mechanics and repair department is outstanding. My family has more than twenty years positive experience with Zylstra. They they have "can do" attitude. I trust them to keep our cars running smoothly and safely. Recently I had a problem with a sensor under the dash. It was frequently coming disconnected . Zylstra's quickly found and corrected the problem. I have always been provided reliable estimates of the cost of a repair before work was done. The mechanics are A+. Diane any Lynn in the office are consistently welcoming, positive , providing me complete, accurate information. They are careful, They also always earn an A+

"A simple acknowledgment and respectful communication would have made all the difference. The…read moremanagement should seriously consider retraining their staff on basic customer service etiquette."

The guys at this front desk here were so friendly and helpful to my son and me. They could have…read moretaken advantage and charged us large sums of money to fix up an old Jaguar that my son had purchased-but they were up front with us about long term costs and did there best to help us out if a sticky situation. They were also willing to hold the car a few days for us to make arrangements to get it picked up and even helped get the stereo out of the car for my son free of charge. I really appreciate all their help and will definitely be taking my other cars to them for service. So I haven't taken my cars back since my last review because the quoted I got from these guys ended up being pretty pricey and for work that didn't necessarily need to be done. I still appreciate the guys at the front desk but can't afford to take my cars here.

Great service and thorough. Vehicles were fixed within a reasonable time and they stayed in contact…read morewith me with updates. Definitely recommend.

It was time for the dreaded smog-check on my car. Tulare pretty much shuts down on Saturdays for…read moreanything automotive related, so I checked Yelp to see who might be open and came across Alcala Test Only Smog Station. This unassuming facility is tucked away on E. Tulare Ave. No frills here, just a smog check with great service at a reasonable price. I highly recommend.

It was a smooth process I called the day prior just to confirm the hours of operation, I needed to…read moreget one of my cars smogged and it was a quick in and out process. Drove into the business and it took maybe 10 mins to do everything to get my certificate and be on my way. The guy was nice and took care of the request. Happy to support a small business and they did exactly what I needed quickly. It seemed like it was steady business because as soon as I was leaving there was another person coming in and there wasn't an issue. The price seemed fair and I was able to renew my tags through the kiosk so I didn't even have to wait in line. Make sure to take in your renewal so they can scan it and it will make it easier for them to process it and send it to the dmv.

I explained to the shop that my car overheated on my trip home to San Francisco. The shop was…read moreresponsive with phone calls, accepted my tow and made it easy to park my car in their lot outside of shop hours. Neighboring business owners raved their fair and honest services, and I felt my car was left in good hands. I rented a car and drove home, returning 5 days later to pick up my car. They diagnosed and repaired the problem and suggested one preventative repair, as a result of the near overheating issue, and I appreciate the foresight. While I appreciated getting my car up and running, and the work of the mechanics appear good, the price quoted can only be described as gouging for the work performed. As a San Francisco resident, I am accustomed to high prices, but their quote, which I approved, was simply jaw dropping. I paid it, but that does not mean it was fair, I was a stranded captive audience. My local SF based mechanic quoted me 1/3 the price for the same diagnostic, parts and repairs. The price gouging ruined what could have otherwise been a good experience.

Fast friendly service, we got a smog check! Affordable and…read morevery knowledgeable on vehicles.

Best smog shop in Fresno...quick, efficient and great customer service...much appreciated.read more

Called and they got me in right away. Fast service and they also do DMV tags…read more Highly recommend.

There aren't many shops in the area that specialize in these cars (BMW, Mercedes Benz, and MINI…read moreCooper,) not to mention that these are expensive cars that are highly engineered-- finding a good mechanic can be tough. Bavarian Autohause has THE BEST diagnostician in the world! Seriously, this guy is like the Dr. House of cars. Simply plugging in a car to a computer diagnostic tool doesn't always tell you what (if anything) is wrong, but Matt is great at tracking down those mysterious things that don't show up any other way. This place isn't cheap, and you might be able to find a lower quote at another shop, but other shops might only quote you for the lowest starting point to get you in the door or to try to lure you away from the competition. Next thing you know, you're back in the shop with more problems (and more expenses.) The mechanics at Bavarian genuinely care about the cars they work on and they take a lot of pride in their work. Taking your car to the shop is never fun and car repair and maintenance is expensive-- but I trust Bavarian Autohause to do a great job at an honest price.

Worst mechanics ever! Had my car towed here 6 years ago said they would fix oil leak new motor and…read moreother repairs to BMW.. Save your MONEY car still doesn't work.. Dishonest and unprofessional.. No new motor either..