​From the moment I walked in, the customer service was top-notch, but what really sets this place…read moreapart is the manager, Steven. It is incredibly rare to find a manager so genuinely dedicated to their customers. He took the time to thoroughly explain exactly what my car needed, broke down the pricing clearly with zero hidden fees, and never tried to upsell me on unnecessary repairs. ​The mechanics did an incredible job--my car is running smoother than ever, and the turnaround time was way faster than I anticipated. ​It is hard to find a shop you can truly trust, but Steven and the team have earned a customer for life. Professional, fair, fast, and friendly.

Had a flat tire on way home, the other back tire was shit also, was only 8mins from mavis, drove…read morethere and they took me in immediately, no appointment needed. Changed them both and balanced them and everything. Excellent customer service and very friendly and good! Also got a little discount as well. Shoutout to Dave, super welcoming and nice ! Definitely going back for my alignment !!!

This a one great family business. They really walk the walk and deliver honest service. I have…read morebeen going to them for five years now and they never try to upsell or inflate the necessary service. Lank's is a square shop and it's clear why they have been in business for 80+ years. I highly recommend them.

The store owner called me a "BITCH." I left my car for repair on September 28th, but after 10 days…read morewith no updates, I called three times to check the progress. The last time, he told me I could pick up my car at 5 p.m. When I arrived at 5:30, I was informed the door was still apart, and I would need to wait another 20 minutes. At that point, the owner was already becoming aggressive and swore loudly when he saw me. I asked if the window was fixed, and he responded impatiently, saying he had already told me on the phone that he took the door apart, put it back, and it was now working. I asked if the issue would happen again, and he said it likely would. I pointed out that it wasn't fair to charge me since the problem wasn't fully resolved, and I had been told I would receive a call before any charges were made. The owner then walked up close to my face and said, "I'll let you go this time, but don't ever come back here again. I think you're a bitch." He then quickly reassembled the door in three minutes, dropped my keys at me while looking down on me, went back into the store, and shut the door behind him.

We have been customers for a long time! Honest, thorough and detailed. They have worked on all of…read moreour cars, Japanese and American, with the same approach. Highly recommend!

I took my VW in for a power steering leak. They charged me $586 to fix it , yet after a week I…read morerealized my car wasn't fixed. I took it back in and they said it was going to cost me ANOTHER $1900 to fix the leak The mechanic said he never had seen a leak like this before. .Say what? What about the first time.? Aren't there UV dye kits to spot leaks.? Isn't this your job? If a mechanic doesn't know what they are doing then I think they should send you elsewhere , not keeping charging you until they figure out the problem! At least they should of reimburse me the $586 for work that In actuality I didn't need. At The Village Shop it's strictly amateur hour (and expensive hours at that!) * Michaels response to my review is sorely lacking. He or none of his team told me the extent of my power steering leak when I initially took my car in. I paid $586 and they happily sent me on on way with only fixing what they "thought" was wrong. At first, the secretary at the Drop Shop told me they couldn't find a leak. This kinda goes contrary to Michaels statement about l"eaks everywhere". If there were , how come nothing was said in the first place? Somebody is not on the same page .It seems suspicious at best and totally unprofessional at its worse.

This is definitely a trustworthy repair shop. While driving on the 87, my battery light came on. I…read morewent into AutoZone to see if they could test my alternator, but unfortunately, their tester was broken. John from Townline happened to be nearby and offered to test it at his shop, just 2 minutes away. Long story short, he tested it and found it was putting out fewer volts than it should have been. He swapped it out for me, and I was back on my way home. John could have taken advantage of the situation and charged me a lot more, but he proved to be honest, trustworthy, and knowledgeable. If you're in the area and need an awesome spot, this is your guy/shop. Thanks, John and Townline!

Amazing service , fast and good quality tires. Good value for the price would recommend them.read more

10/10 would recommend their services. They are fast, reliable, and go above and beyond. We request…read morefor them to come out quite often and have not be disappointed!

Had a spark plug go out on the freeway while passing through the area & called and showed up at…read moremultiple auto shops... Jeff's was the LAST shop & the ONLY person who said yes. Everyone who works here is kind, quick, knowledgable & wont charge you a million dollars - thank you for saving the day!

2011 Hyundai Genesis Coupe with bad coil pack and ambient air sensor. End of hot day eval. and…read morerepair; parts immediately available and was in and out in 45 min. Wholeheartedly recommended. Michael

Found this place through Rough Country's website. Had Running boards added to my F150. Was able to…read morehave them ordered and installed through them. They helped me with all my questions and needs to complete it from start to finish. My wife dealt with Ed and Mike, both were very helpful. Thanks again. Will be a returning customer.

By far the BEST repair shop I've had the pleasure of dealing with! They do it all. Kind, courteous…read moreand extremely knowledgeable of all Audi, BMW, Mercades....the list goes on. If you are looking for a trustworthy and reliable repair shop look no further. They handle all your car needs custom and OEM. You won't be disappointed!

We broke down over 600 miles from home, and were referred to Big Joe's. We were having a recurrent…read moreproblem which had been "fixed" at least twice already by other shops. Big Joe's got us in, not long before closing time. He scanned our computer, realized it was the alternator, not what we had done twice before. He couldn't get a new alternator that late in the day, so HE DROVE US TO A HOTEL, and actually picked us up the next day to go back to his shop. Long story short, our car, with 100,000 miles is now running good as new. Thanks to Joe and Ant!

Big Joe is not just a master mechanic, he is a genuine person that would do anything to help…read moresomeone in need. I was stuck in Port Jervis a small town and not my neighborhood with my truck, a diesel Dodge. He is a Honda specialist but owns a Dodge also and told me he knew just what to do. Joe stepped up when nobody else would or had the time to help me out. We worked on my truck all day and he got me back home safe.. I had a mechanical problem that would've been a disaster without Joe's help. Can't thank him or his shop enough, truly a professional, and downright old school Soul!!