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Quality Security System

5.0 (8 reviews)
Open • 9:00 am - 5:00 pm

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Security monitoring services

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Sullivan Locksmith

Sullivan Locksmith

(265 reviews)

Greenwich Village

I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

Very disappointing experience with both the pricing and communication…read more I scheduled an appointment for 4:00 PM, but the company failed to communicate that time to the locksmith. I arrived at 4:00 PM as agreed, only to be told by the technician that he thought the appointment was at 5:30 PM. He ultimately showed up at 5:00 PM, leaving me waiting an hour due to poor communication. The pricing was even more frustrating. I was initially quoted $409, including a $125 service fee, to replace a lock on my apartment door. In reality, the technician only needed to replace a small brass lock cylinder, not the entire locking mechanism. The entire job took approximately five minutes. After pushing back on the price, I negotiated it down to $300. That's $300 for five minutes of work and a basic lock cylinder replacement, after initially being quoted $409. While the technician completed the job, the combination of poor communication, an hour-long delay, and what I consider extremely excessive pricing made this a very frustrating experience. I would strongly recommend getting quotes from other locksmiths before using this company.

True V Security Systems

True V Security Systems

(69 reviews)

Forest Hills

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Sky Locksmith

Sky Locksmith

(62 reviews)

$

Upper West Side

Wonderful place! Highly recommended!…read more Clean, well organized shop that has a doorbell at the top of the staircase (sidewalk level) for folks who cannot walk down the stairs. I was greeted respectfully by Donovan who quickly assessed the key I needed to duplicate and found that he had the base key material in stock. He quoted me an incredibly fair price (I had just come from Staples which I love but their key kiosk didn't have the key in stock and was over double the price to make/deliver). Donovan expertly duplicated 5 keys in a short amount of time all which subsequently worked. So grateful this place exists and will highly recommend!

Late on Thursday 10/8/26, a Google search took me to Sky Locksmith on the UWS. Once there, Donovan,…read morewas extremely knowledgeable and friendly regarding my need, after 30 years in my apt, to swap out both locks. This morning, I sent photographs and spoke first to the person in charge of scheduling, Christian, who was very friendly and helpful. Next, I got to speak with Eli, the owner and "master of locks" as I now see him. We reviewed the job and the pricing and luckily he was able to fit me in today! Fast, efficient, aware of not leaving a mess and fun conversation. The two locks, extra keys and new doorknob work like a charm now and it is a massive relief to have gotten everything sorted out. I highly recommend Eli's workmanship and he has the A Team working for him. THANK YOU guys!!

Quality Security System - securitysystems - Updated November 2026

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