Always reliable and does great work! We have been using J-Pro for 20 years. They have done major…read morepool renovations, replaced our pool filtration and heating system and performed opening and closing of our pool. Highly recommend.

Called J-Pro for a quote on our pool renovation. They said they would come out to look at our pool…read more They did not show up for 3 weeks and they showed up without giving us any notice. They examined our pool but then never gave us a quote or called us about it! Needless to say we gave our business to someone else.

Enlisted this company for their valet pool service, as they were already servicing the pool in a…read morenew house that we bought. I didn't know anything about pools and wasn't living in the house and so was relying on their services. But this company proved to be unreliable, unresponsive, and low quality in terms of service and manager team. There's too much to say so I'll try to summarize - 1) will almost never call you back. left 5-6 messages for the valet service, and only called back once over the 6 weeks or so. same for the general line, and no one ever called back from there. the only way i managed to get through to anyone was calling repeatedly. Maybe once Tristan (?) called back with more info like he said he was going to. Generally unresponsive. 2) valet team unable to recognize that pool is no longer clear and should probably be shocked. i told the teams over and over again that i am new to pools and need their help and tried to learn from them what i could. i tried to be there for every service, and i even tipped them at times bc they were always patient and tolerant of my questions. but in retrospect the pool was becoming cloudier and they did nothing about it and kept telling me it was good to go. 3) the valet team lead doesn't know what she is doing - i sent her a picture with algae on the walls (uploaded separately) the day after the team serviced the pool and she told me it was from heavy use or dirt blowing in. none of which makes sense as i explained to her that dirt doesn't accumulate on walls and we don't live in the house and use the pool much. she doesn't have enough knowledge to process that, or to know what algae looks like. 4) the pool turned green after this despite two visits within days of each other, and she said it was my fault, and that their only job is to keep a pool clear, which also they did not do. i scheduled a service call to address the green pool, and she decides to deliberately screw us over and fire us as clients the day before they are meant to arrive because i complained about the quality of their service and inability to know what algae on the walls looks like. 5) there's a host of other things that went on including low water levels and a possible leak (which their valet service failed to understand). their inability to actually figure out the leak despite sending out a team (fixed by a different company i found), shutting off my pump and not telling me, servicing the pool multiple times in a week and still having an algae problem immediately following their service day. - During this process I even emailed her saying, this would be a lot easier if we could just talk on the phone, and still no phone call. Turns out she is one of the owners of the company and even the valet teams were face palm-ing at how bad she is at her job. - they are so unorganized that even after she fired us as clients, the valet team still came out to service the pool on their usual day. - if you read some of their responses to poor reviews you can see how unprofessional they are. - the only consolation is that they refunded me for the "leak detection", which was a failure, using an air pump that kept a poor seal. I asked for the last several service visits to be refunded since they were clearly ineffective. that one service they refunded was just a small percentage of the time and money i wasted on this company. Since you can't argue with people who don't care that they don't know what they are doing, I left it at that. I would stay far away from this company. In the google review you can see the obvious lack of knowledge in the pictures.

Great place to come get your water tested. The owners were very friendly as well! Highly recommend!read more

We can't thank Doug and Chris enough for helping us get our pool up and running! Friendly,…read moreknowledgeable, patient and caring are just a few words to express how we feel about them. We can't thank you enough for everything, and look forward to working with you!

This is our 2nd year using JC to close our pool for the season and they are fantastic. They are…read morefriendly, professional, work quickly, and even provide a little entertainment while they sing and dance to their music while they work. They even turned off and rolled up the garden hose when they were finished. Thanks for the great work.

During the pool opening, they saw that my heater was not installed according to the code. Safety…read moreissue. Great, very important, good to know. But instead of telling me about it, they quietly sabotaged my heater (literally pulled the wire) and didn't say anything while we were chatting after the job. Then, for several days ignored my emails only to come back with "we disabled it, pay us extra to return". Worth mentioning, they also padded my bill with a non-existent part (apologizing later, but only for that). Can you trust someone who would intentionally and sneakily break your equipment? I found someone else.

Larry, Brittani, Tom, and others at LA Pools have provided all of our pool service for over 20…read moreyears. The negative comments on this site come as a surprise to me. I have nothing but superlatives for this company. I use them for opening, closing, and weekly maintenance. They have installed new filters, pumps, and heaters over the years. They have identified potential problems, suggested certain enhancements, and made timely recommendations. The entire crew are hard-working and understandably often quite busy. If Larry tells me they are tied up or won't be in my area until next week, I believe him.

Chlorine is absolutely a rip off. It is double everyone else for the 35lb. Bucket. Yes I understand…read morethere can be a difference in quality. Believe me it's not that much different. I actually drove back to the store the next day to question it. They stood by their price.

The pool service service personnel are fantastic. Jim is incredibly knowledgeable and helpful. On…read moremore than one occasion he has saved me thousands of dollars. For example; a $20 LCD screen board instead of a $1000 chlorination system; a $5 starter capacitor instead of a new pool pump. They have even done some pool pump repair at no cost on some occasions. The chemicals are a bit pricy, but the service, advice and expertise that you get is worth it.

Had this company open and close my pool this year. Pretty…read moresure they over charged me on the opening. Only had them close in case of miscommunication between me and her. The day they are scheduled they don't show up. I call, they are behind and will be in the next day. The next day, no show, no call and no answer from my calls Fast forward they show up two days late and close the pool. This bill is higher again. They charge me for plugs that they pulled out while opening in the spring. Talked to the owner and he told me he'd split the charge for the plugs. Why would I even pay half? Already paid for them once. He told me "do what I think is right". Hope this review fits the bill. It's hard to find good work/ quality these days and if you read this far you will know that you have not found that here.

Great pool knowledge Haven't had an in-ground cement pool…read morefor 20 years. Todd went over everything with us after opening the pool. Water testing is free. Chemicals reasonably priced. Looking at signing up for the valet service. Highly recommend Great family business

If you want to be taken advantage of and have poor quality work. Hire this company Paperwork will…read morenever be sent over or has incorrect info He will say your getting a good deal, but reality just skimps on material. Pool will not be 100% finished. Dont do step tiles, they wont be straight. Travertine coping not straight, gaps under coping and expansion joint never done. Also, black spots vs sparkle in deep end. They also killed my lawn, made my light brown and ripped out the pool ladder where the pavers now need to be replaced. Ladder still not installed. BEWARE and be prepared to go to court

I have never written a negative review of a company before. Unfortunately, Bob Whitaker of Aqua…read moreRenovations is incredibly unprofessional, dishonest, and unethical. I highly recommend you do not conduct business with this gentleman. As other reviewers have previously written, he is a one man "company" who runs the business out of his Doylestown home, has no real employees, hires lowest bid subcontractors to renovate your pool, has changed his company name numerous times, and according to several other pool renovation companies I have reached out to fix this mess maintains an extremely poor reputation in the industry. We paid him an initial deposit in June 2021. Months passed with nothing happening. Out of the blue, he then proceeded to demolish our family's pool last fall with two young men showing up unannounced at our home without the required township permits. The work was rushed, sloppy, and shoddy. Our automatic pool cover track was removed and bent in the process. The mortar was not properly and completely removed so more demolition and prep work will still need to be done to prepare the pool for its next phase of renovation. Gallons of saltwater were dumped onto our grass, plants, and trees. Our pool was left filled with debris. In addition, the sloppy demolition may have damaged the plumbing which will now need to be pressure tested. Bob Whitaker had no supplies when he demolished our pool. He failed to reserve and secure our necessary materials. He gave my husband the run-around via text messages for nine months. And has left our family with our four year old son pool-less for the upcoming summer season. He refuses to answer calls or return my husband's deposit. Even though, his incomplete and sloppy demolition has provided no savings or value now that we need to hire another contractor to renovate our pool. I hope my warning can prevent someone else from making the same mistake our family made retaining Aqua Renovations' services saving unnecessary stress, unpleasantness, inconvenience, frustration, and the wasting of hard earned money.

S&S Spas built and installed our custom, gas heated hot tub/spa about 20 years ago, and we've…read morerelied on Tom and Mike for service ever since. Recently, we needed to have the seals replaced on our spa pump and I texted Tom. He called me right back and ordered a seal kit. Mike stopped by and replaced the seals...so we're back up and running! From routine maintenance to more complex updates their service has always been expert, professional, and fairly priced. Thanks to these guys, out spa is still running on the original pool pump and gas heater 20 years later. It's rare to find this type of long-term commitment and integrity in any service provider. Thanks guys. You're the best.

When our pool was in dire need of renovation and renewal, S & S Spas came through for us. The…read moreestimation was painless, the price very reasonable for what we needed done. We had lots of options for tile, etc., but S & S was a breeze to work with to make sure that everything not only looked good, but came in at our budget. The work crew that came out was polite and quick at their jobs, and very thorough. We did have a wait at some point because of weather -- rain can do that, I suppose! -- but they were back at it as soon as possible. Our pool looks as good as new (great, for a multi-decade old structure!) and we're delighted with the outcome. Hopefully we're set for a while now, but if we have pool issues in the future, we know who we're going to call!