I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Two words: TOTAL PROS…read more Appreciated the customer service when I called and follow up responses. Nice as can be. Omar and Alejandro the plumber guys were equally impressive. Taking the time to explain thoroughly what was going on in my pipes, the steps they'd be taking to fix my issue, and recommended what I should be doing in the future to help maintain my plumbing. All with smiles on their faces. In this day and age when you come across above and beyond service, you not only are so appreciative, you'll continue to do business with them.

Overall the christmas weekend we had a plumbing emergency. Panic mode on... checked Yelp found this…read moreTriple P called and spoke to Alex. We called him on Christmas eve and he came it and fixed the whole problem right the next day after Christmas. Superfluous and throughly professional. We have a plumbing company for ever that we may be going to for all out needs

Wow! Trent is spectacular - will always use him and this company going forward. It's Christmas Eve…read more I'm hosting 15 people for dinner tonight. It's raining like crazy. And i wake up to the only toilet I have - overflowing with water - all over the floor(s). Panic (and a couple of laughs at Murphy's law). The company I called before said they were fully booked today. Panic x10. I called prodigy and Trent was here within the hour, super knowledgeable, professional and fixed everything. Not to mention super kind. Can't thank you enough. A Christmas miracle indeed.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

We went through Yelp to request several quotes for a toilet replacement and water pressure…read moreregulator. Luis was able to come out to scope the work, provided a quote an and completed the job within reasonable time frame. Luis and son arrived within the timeframe he promised. They were professional and cleaned up the work area after. So far our toilet works great and our water pressure is much better and I don't feel like I'm getting pelted by rocks.

I have used the services of Luis several times since my first review. From fixture changes, to…read moredrainage re pipe, to water heater replacement. Luis has always talking with me regarding my options and isn't hasty to just replace everything. Prices are always competitive. The communication is always good. We will be using Luis and his crew again in the future for a water line repipe in the future.

We had a great experience with Christian from Mr. Rooter Plumbing of Long Beach. We scheduled a…read morenon-emergency appointment for a clogged shower drain at my Dad's house in Seal Beach, and the office asked what time worked best for us. We requested the next morning around 9 AM, and they gave us a 9:00-9:30 arrival window. Christian arrived at 9:15 -- exactly as promised. He was friendly, professional, and honest from the start. He even let us know about their $79 drain special they were running, which we really appreciated. The job was completed quickly and efficiently, and he was in and out in about a half hour. Mr. Rooter was highly recommended to us by a friend who had recently used them, and now I completely understand why. I definitely thanked my friend afterward! We would absolutely use them again and highly recommend Christian and the team at Mr. Rooter Plumbing.

We called because we had drains backing up, Shower backing up to bathtub. They were able to provide…read moresame day service. They did not price gauge for an emergency situation. And even gave a senior discount. Bryant was extremely professional and cleaned up everything after. We truly appreciate the exceptional service from Mr Rooter LB.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Very pleased with the responsiveness and professionalism. Called late in the afternoon for a water…read moreheater leak that we just found and Marcos still made time to show up within an hour for consultation. Service date was scheduled right away, great communication, work was finished within the estimated timeframe and work area was left clean. Pricing was decent based on our research. He also took the time to explain things we needed to know. Definitely will use them again for future services.

Marcos came to our restaurant on a busy Saturday night when we were losing sales because all of our…read moredeans were backing up. He arrived and quickly found the problem. Finally all the water cleared from the drains. Thanks for really helping us out when we needed it most! We have been using paramount plumbing for a couple years now. We are very pleased with their service and especially Marcos. He's so nice and professional. He really knows the business.

It pains me to write this. When I first used Jesse, I knew I'd be calling him for all of my…read moreplumbing needs. He is quick and does great work. I've referred him to friends and they have also loved him. Over the past several months Jesse has been very unreliable. He will say that he is coming at a certain time and just not show up. This is the second time he did not follow through. For this instance, my first floor flooded and we had to shut off the water. I explained this was a true emergency as we don't have any water in our home. He said he'd arrive at 6 or 7am. At 7:30...no one was there. We call and text...no answer. At 8 he says he can arrive at 9:30. I trusted him so much and now I'm annoyed because he keeps wasting our time. We called a different company and will likely pay more but we need reliable service. We can't continue to live in a world where he might come or he might not.

My in-laws insurance company required them to add a smart water shut off valve on their main line…read morein order to renew their policy. Unfortunately this device required the line to be copper but we had galvanized. Fast pro plumbing came down the same day I called them to give us an estimate and their price was much better than the other two companies I reached out too. They were able to change the entire line in 1 day and also gave us a good price to redo the entire house to copper plumbing whenever we are ready.

Was having an issue with my garbage disposal, so I called A-Quick! They walked me through some…read moretrouble shooting options and it worked. Problem solved in 2 minutes. Much appreciated!

I gave them a call, they came out and gave me a estimate on a sewer line repair, and the next…read moremorning they came out and repaired the sewer line and Cleaned up everything. Very Satisfied, Thanks.

I called Primo Plumbing a few days ago and was able to quickly schedule a sewer line inspection…read more They even provided a quote over the phone, which was very helpful. Steven arrived right on time and went above and beyond in helping me locate all the plumbing pipes throughout my soon to be renovated home. I now have a clear idea of all the pipes throught my homw. He was extremely knowledgeable and took the time to clearly explain the pipe layout, which I really appreciated. During the inspection, he discovered a severely broken pipe that would have gone unnoticed without the camera inspection. Fixing this now will save me from major issues down the line, especially with construction already underway. Steven provided a repair quote that was very reasonable considering my current renovation costs. Overall, I had a great experience and truly value his professionalism and expertise. I highly recommend Primo Plumbing to friends and family, and I will definitely be requesting Steven again for future work. Thank you!

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind