Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

We had a great experience with this detailing service and would absolutely use them again!…read more We had some mold starting to grow in the car after letting it sit for a couple of months (thanks, Seattle weather), and I was honestly worried it was going to be bad. Jeff was incredibly fast to respond and even came out to our house for a inspection, which was huge! I wasn't able to get him photos ahead of time, but he understood the urgency and he offered to send his team to take a look in person, all within 24 hours. When I asked for a ballpark estimate, he didn't just throw out a number, he gave a super detailed breakdown of options from basic detailing all the way up to a full mold remediation overhaul. What really stood out to me was the transparency: after inspecting the car, he told me the issue wasn't as severe as I feared and recommended a less invasive service at lower cost that made sense for our situation. No upselling, zero pressure: just a realistic assessment of what the car actually needed. From the assessment to completion, the entire process truly felt like white-glove service. During the cleaning, they checked in periodically and gave updates. They were thoughtful about setting expectations around stains that might not come out completely, and they clearly took a lot of pride in their work. Our car is older (2008) and mostly used for outdoor activities, so I was surprised they even bothered to eradicate some stains--and the effort absolutely showed. Between the free in-person inspection, clear communication, and genuine honesty about costs and options, this experience was a standout. Highly recommend, and we'll definitely be using them again, especially after backpacking season!

They did the most fabulous job cleaning and detailing my husband's 20 year old Dodge Ram. It looks…read morelike a new truck. My husband has been I'll for 5 months and unable to drive or care for it. It had caked on pollen, and moss growing on it. Jeff cleaned and removed all the caked on dirt, grime, and moss. It looks amazing. This guy is A-1.

Mike from MRG Mobile Detailing arrived on time, worked diligently for a few hours and now my 2005…read moreJaguar is gorgeous. I honestly had no idea it could look this good. This was well worth the money and I will be doing it again as needed. I will let these pics speak for themselves.

I contacted 4 detail shops through Yelp to get quotes for my wife's 2018 CX-5. I was asked 9…read morequestions, and then given a quote. Here's the quote from MRG: "Here is my price estimate: Price Estimate $290 flat rate" I accepted the offer and we scheduled for 9 days later. The detailer arrived at my home on time, but right off the bat said, "oh you have a dog, there is fur and mud, it will be $50/hour extra." I protested the last minute price change and he offered "well I can detail it for the quoted price but it likely won't get fully clean." I then reached out to the scheduler to make sure this was correct and they confirmed that is how they operate. Ultimately I declined to do business with MRG. Given how many 5* reviews MRG has this is super surprising to me. And yes my car was dirty, and there was dirt on the rear seat... thus the need for a cleaning, but in my opinion nothing extraordinarily gross (pictures attached). Now please allow me to editorialize a little bit: 1) If they noted this 'dogs extra' charge up front, so be it. But they did not. 2) If my car was excessively gross with filth, so be it. But it is not. 3) Pretty sure my twin toddlers were much messier than my dog. 4) Something like half of American households have dogs. It would be really simple to ask people if they have a dog or not as part of the estimation process. 5) Here's what "flat rate" means, from the dictionary: "A charge that is the same in all cases, not varying in proportion with something." So I guess the flat rate is not flat after all. 6) I have written 364 Yelp reviews over the past 12 years, and I'm very reluctant to give a 1-star review, having only done so 8 times previously. I hesitate to use the term 'bait and switch', but there I said it.

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Took my work truck to them recently and they did an amazing job! Although they took 15-20 minutes…read morelonger than they expected to finish the detail - they were less expensive than anyone else. I'll be back to use them again! Highly recommend!

Too Long Didn't Read TLDR: 1. Easy to access with plenty of…read moreparking. 2. They got a drive through touch less wash too. 3. Competitive pricing for the services offered 4. Friendly Customer Service. 5. Good Communication. 7. Decent waiting room. 6 Nice Owner. Recently, I got my wife's Volkswagen Golf R engine bay steam cleaned here. Earlier this year I had the car detailed somewhere else because I didn't know about Karmichael Auto Salon. I wish I did, because this shop is much nicer than the other two detailing places I have tried since moving to Everett recently. (I get my Mustang detailed too) The two other detailers off the 99 highway did a pretty good job. But i'll be taking my car to Karmichael for the next polish/wax. I was happy with how clean the engine looked(see pictures) and their pricing is the same or cheaper than what I have experienced before. I used to patronize detailers in San Diego where I'm from as well. So I know what good value is. Also, I liked that I got a call back by the owner when I called right when they opened and nobody answered. He is at the shop with the detailers and will take care of you and your vehicle. I like shops like that.

Quote from owner Mike McCalmon: "Maybe if you had a 2027 Ferrari with 2k miles on it, your claims…read moreof damage would be more believable and we would have done a more thorough before-and-after inspection." Mind you...I drive a BMW X5. No it's not a Ferrari, but it is a luxury vehicle. If you choose to use Mike and his shop, make sure you document every inch and every panel of your vehicle BEFORE handing over your keys; because if something comes back damaged be prepared for an uphill battle. After emailing Mike several photos of the damages, Mike proposed I personally bring him photos of my interior pre-detail. When I arrived and provided Mike with the exact information he requested; rather than taking accountability, his first response was "Isn't it weird that you have photos of all the areas you claim we damaged?" Like, why would you ask me for photos, then claim it's weird I have them when I provide them to you??? Make it make sense! Mike further stated "I don't know when these pictures were taken...this damage could have happened before you bought the car" I told Mike the date of the photos to which he said he could not trust the date of the photos, nor the care of the vehicle while in the dealerships possession...Mind you, I bought the vehicle the day it was brought in to the dealership, and I haven't even owned my car for two weeks. My temporary license plates are still on the car. He then stated he "seriously doubted" the damage occurred in his shop SIMPLY because there were multiple affected areas, as if his team is somehow incapable of making more than one mistake? He then doubled & tripled down by saying "my shop uses 'x,y and z' materials," and "the person who detailed your car has 12 years experience," further implying that the damage was already there. Mike weirdly shares that his team even recalled several pre-existing conditions of my interior by memory, but somehow failed to mention or notate the very ones I was bringing to his attention. He proceeded to walk around my car to point out imperfections on my rims, which I never accused his shop of causing or even brought to his attention? I was very confused by this... He continued dismissing my claims by highlighting the age of my car (2016); which somehow negates the possibility of new damage by his shop? Even mentioning that his personal vehicle has similar damage from his wedding ring, as if to say the previous owner of my vehicle also wore a wedding ring and that this damage is standard across all vehicles. After contending his assumption, He then jumped to "well people have finger nails too." After that comment, I knew it was a dead end road trying to reason or get any sort of reimbursement from Mike. Learn from my mistake and document everything before you do business with Mike. Or drive a 2027 Ferrari with 2k miles. I guess those are the conditions in which your car gets the care it deserves. I now have to come $500 out of pocket to fix the damages of a $400 service.

requested for service last week and the work was excellent. my civic was rarely detailed and they…read moredid an great job restore it to clean condition. highly recommend!

From the owner: We focus on delivering high-quality, personalized service that’s built on trust, consistency, and…read moreattention to detail. Our passion for what we do and our commitment to customer satisfaction set us apart from competitors. Your car our care.

Managed to give me a flat tire. (UPDATE BELOW) While power…read morewashing the exterior of my car, the power washer hit the valve stem on my tire and tore a hole in it. They told me it was flat when they started. It was driven the previous day and was in a closed garage. It was inflated the morning I took it out for them to wash. So, not only did they manage to tear the valve stem and render the car inoperable (it cannot hold ANY air, and patch kits don't seal valve stems) they lied about the cause. The quality of the cleaning doesn't matter if you manage to render a car inoperable while merely CLEANING IT. UPDATE : Vlad contacted me to offer to replace my tire in exchange for taking the review down. I refused and explained that the 1 star review isn't because of the mistake or damage, (replacing a valve stem is like $30 for a tire shop, or less) but rather because it clearly happened while they were working on it and they chose to deflect and mislead me about how it occurred. What followed was an absolutely insane text exchange that I am embarrassed to have entertained for far too long. I had to block his number eventually because he wouldn't quit trying to convince me he wanted to "make it right." News flash : Your chance to "make it right" was when it first happened and you decided it wasn't your problem. Vlad will "do the right thing" only when he has to personally face consequences.

the service is great they provide good promo and discount…read morethe only pet peeves to me was the car freshener they used, it is smell too strong perfume. it coat the entire car with this smell too strong the point my passenger (sister) want to vomit due to scent Otherwise, everything is awesome