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    Karmichael Auto Salon

    3.3 (64 reviews)
    Open • 8:30 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - Karmichael Auto Salon

    Auto detailing work

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    Reviews With Photos

    Edit: See invoice, I was charged $364.95! But will look for an adjustment on my credit card - thanks Mike! My car is clean yet upon picking up the vehicle, I noticed a very strong odor - the same one as in the shop, similar to nail polish remover. I called and spoke with Michael, the owner. At first he was sympathetic yet never fully believing my car smelled...in his words, "no one has ever complained about it before". He offered to have me drop the car back off - keeping it over night so they could try to understand where the smell was coming from. Unfortunately, we were leaving the following morning for a 5 hour road trip. My son and I returned to the shop to try & figure out what cleaning products were used to understand how to neutralize the smell. I spoke with an employee who said he wasn't sure either. Micheal called me back and asked if I was just in the shop, I explained I was and the reason why. This is where he lost me as a customer, on the first call he suggested I park my car in my garage with the windows down to try and air it out (we did do this)....good thing I had this option. On the second after I returned to the shop, he said, "you spoke to one of my employee's - he doesn't understand, laughing...English is his second language" Hey Mike, my son's is fluent is Spanish - you jerk! Then the gaslighting started....saying my son and I must have unusually sensitive noises...he doesn't know what to tell me, he didn't smell anything unusal, no one has ever complained before, this is the first time he's heard of a customer's car smelling....when I said I sort of expected my car to smell like a new car smell or vanilla, Mike said they don't use airfresheners for this reason, people are sensitive to smells (Duh). The gaslighting continued with how he understands how bad finger nail polish smells, he hates it when his wife paints her toes around him (sigh) but that nothing they use to clean cars smells like that, I don't know what to tell you. After listening to him trying to gaslight me further...I hung up on him. My car IS clean yet the car & my garage smells like his shop. We have had to delay leaving on our trip as I called in a favor at the salon at the ProClub in Redmond (where I usually get my vehicle cleaned) & they were able to give me a neutralizing spray which seems to be working. He lost me as a customer. Its not worth the price and definitely not worth the hassel of dealing with Mike.

    Kyle S.

    So I used there self serve car wash, might I add token use only and it ate it at first then it worked again then it left my car soap filled and dirty still will not be back again, karmichael step it up or close it down Michael: yes you are correct if is at the harbor point location, the problem was the coin machine for token are out dated and jammed in all but one of the bays, and yes if you are the property/business owner everything should work and be in adequate shape for you customers to uSe. The soap was left due to only having 2:00 minutes and the token operator inn bay 2 was not responding. I am not the only one that was left in this position either, many customers ran into the same problems. Additionally, there were no signs posted about up and coming repairs to equipment or anything of the nature. Honestly, I hope it does get brought up to date and fully functional again. Thank you for your reply. Have a nice day! -Kyle S.

    Cleaned car

    Karmichaels did my interior and an exterior wash. They did a great job. Will use again.

    Interior

    This was my first experience having one of my cars professionally detailed and let me just say: I love my cars and I feel like I do a really good job cleaning them myself and take really good care of them, but wow. My car has NEVER been this clean. Ever. They're professionals for a reason. My car pretty much looks brand new even though it's 8 years old, I couldn't be happier. Not a speck of dust to be found and even the carbon fiber trim feels polished with a mirror finish. These guys do a great job, I would definitely recommend them. I will be looking into getting a ceramic coating done with them.

    Dianne P.

    I paid for the $99.95 Shampoo Seats detail for my civic, which stated in the description "vacuum seats & carpets shampoo seats..." It looks like they did - sort of - shampoo the seats, but the drivers seat was still really dirty. :-( The passenger seat looked good, which was the dirtier seat when we dropped the car off. The carpets were still full of dead leaves and dirt. I put two stars since the passenger seat looked good, but it definitely wasn't worth the $99.95+tax.

    What's not to Love!!!
    Stephanie H.

    Michael thank you to you and your amazing staff for taking such incredible care of my ride! I couldn't be happier :)

    This visor was completely black with mold.
    Becka P.

    Far exceeded expectations! We brought in a SUV with light grey leather that day all last winter with the sunroof cracked. It was completely stained with mold. Carpet was disgusting. Another place quoted us close to $4000 and said they still wouldn't guarantee stains would come out. We brought it in here and 2 days later we picked up a vehicle that was literally spotless!! Thank you for the hard work!

    Make no mistake, this is the place to go. After the premium detail they did on my 2006 dirty beat up Chevy Trailblazer I changed my mind about buying a new vehicle. I will definitely return. Thank you Mike.

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    Thank you Randy!

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    Thanks for the kind words! Hopefully we'll see ya again.

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    7 years ago

    Excellent cleaning!! Got the manager's special and for $20 more added a wipe down of the seats. My car looks amazing! Beautiful!

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    Mike M.

    Thanks for the kind words Tina! See you guys soon...

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    Fast, clean, friendly, and excellent quality. Erik

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    Page 1 of 2

    Ask the Community - Karmichael Auto Salon

    Review Highlights - Karmichael Auto Salon

    “Michael thank you to you and your amazing staff for taking such incredible care of my ride!”

    Mentioned in 4 reviews

    Read more highlights

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    Karmichael Auto Salon - auto_detailing - Updated October 2026

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