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    Karmichael Auto Salon

    3.3 (64 reviews)
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    Services - Karmichael Auto Salon

    Auto detailing work

    Car wash

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    Edit: See invoice, I was charged $364.95! But will look for an adjustment on my credit card - thanks Mike! My car is clean yet upon picking up the vehicle, I noticed a very strong odor - the same one as in the shop, similar to nail polish remover. I called and spoke with Michael, the owner. At first he was sympathetic yet never fully believing my car smelled...in his words, "no one has ever complained about it before". He offered to have me drop the car back off - keeping it over night so they could try to understand where the smell was coming from. Unfortunately, we were leaving the following morning for a 5 hour road trip. My son and I returned to the shop to try & figure out what cleaning products were used to understand how to neutralize the smell. I spoke with an employee who said he wasn't sure either. Micheal called me back and asked if I was just in the shop, I explained I was and the reason why. This is where he lost me as a customer, on the first call he suggested I park my car in my garage with the windows down to try and air it out (we did do this)....good thing I had this option. On the second after I returned to the shop, he said, "you spoke to one of my employee's - he doesn't understand, laughing...English is his second language" Hey Mike, my son's is fluent is Spanish - you jerk! Then the gaslighting started....saying my son and I must have unusually sensitive noises...he doesn't know what to tell me, he didn't smell anything unusal, no one has ever complained before, this is the first time he's heard of a customer's car smelling....when I said I sort of expected my car to smell like a new car smell or vanilla, Mike said they don't use airfresheners for this reason, people are sensitive to smells (Duh). The gaslighting continued with how he understands how bad finger nail polish smells, he hates it when his wife paints her toes around him (sigh) but that nothing they use to clean cars smells like that, I don't know what to tell you. After listening to him trying to gaslight me further...I hung up on him. My car IS clean yet the car & my garage smells like his shop. We have had to delay leaving on our trip as I called in a favor at the salon at the ProClub in Redmond (where I usually get my vehicle cleaned) & they were able to give me a neutralizing spray which seems to be working. He lost me as a customer. Its not worth the price and definitely not worth the hassel of dealing with Mike.

    Kyle S.

    So I used there self serve car wash, might I add token use only and it ate it at first then it worked again then it left my car soap filled and dirty still will not be back again, karmichael step it up or close it down Michael: yes you are correct if is at the harbor point location, the problem was the coin machine for token are out dated and jammed in all but one of the bays, and yes if you are the property/business owner everything should work and be in adequate shape for you customers to uSe. The soap was left due to only having 2:00 minutes and the token operator inn bay 2 was not responding. I am not the only one that was left in this position either, many customers ran into the same problems. Additionally, there were no signs posted about up and coming repairs to equipment or anything of the nature. Honestly, I hope it does get brought up to date and fully functional again. Thank you for your reply. Have a nice day! -Kyle S.

    Cleaned car

    Karmichaels did my interior and an exterior wash. They did a great job. Will use again.

    Interior

    This was my first experience having one of my cars professionally detailed and let me just say: I love my cars and I feel like I do a really good job cleaning them myself and take really good care of them, but wow. My car has NEVER been this clean. Ever. They're professionals for a reason. My car pretty much looks brand new even though it's 8 years old, I couldn't be happier. Not a speck of dust to be found and even the carbon fiber trim feels polished with a mirror finish. These guys do a great job, I would definitely recommend them. I will be looking into getting a ceramic coating done with them.

    Dianne P.

    I paid for the $99.95 Shampoo Seats detail for my civic, which stated in the description "vacuum seats & carpets shampoo seats..." It looks like they did - sort of - shampoo the seats, but the drivers seat was still really dirty. :-( The passenger seat looked good, which was the dirtier seat when we dropped the car off. The carpets were still full of dead leaves and dirt. I put two stars since the passenger seat looked good, but it definitely wasn't worth the $99.95+tax.

    What's not to Love!!!
    Stephanie H.

    Michael thank you to you and your amazing staff for taking such incredible care of my ride! I couldn't be happier :)

    This visor was completely black with mold.
    Becka P.

    Far exceeded expectations! We brought in a SUV with light grey leather that day all last winter with the sunroof cracked. It was completely stained with mold. Carpet was disgusting. Another place quoted us close to $4000 and said they still wouldn't guarantee stains would come out. We brought it in here and 2 days later we picked up a vehicle that was literally spotless!! Thank you for the hard work!

    Make no mistake, this is the place to go. After the premium detail they did on my 2006 dirty beat up Chevy Trailblazer I changed my mind about buying a new vehicle. I will definitely return. Thank you Mike.

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    Thank you Randy!

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    Thanks for the kind words! Hopefully we'll see ya again.

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    6 years ago

    Excellent cleaning!! Got the manager's special and for $20 more added a wipe down of the seats. My car looks amazing! Beautiful!

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    Thanks for the kind words Tina! See you guys soon...

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    12 years ago

    Fast, clean, friendly, and excellent quality. Erik

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    Page 1 of 2

    Ask the Community - Karmichael Auto Salon

    Review Highlights - Karmichael Auto Salon

    Mark apologized and immediately wrote a check to cover the repair to my engine.

    Mentioned in 4 reviews

    Read more highlights

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    Mr. Kleen

    Mr. Kleen

    4.3
    (142 reviews)

    Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

    Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

    Harbour Pointe Auto Bath

    Harbour Pointe Auto Bath

    3.0
    (6 reviews)

    ***when I called the owner, he accused me that it was all my fault. Didn't ask about the details…read moreand assumed I moved the cones blocking the stallz*** Went for a touch less car was about a month ago. I noticed that self was stalls had cones on the entrance and decided to use the touch less stall. There was a car already driving out of the stall as I paid and got ready to enter. To my surprise, nothing happened as I entered and tried to get the stall to recognize my car. Nothing happened. As I was trying to troubleshoot a gentleman from karmichael came and told me that stall was out of order and we should contact the number for a refund. Here is my shock... When I explained what had happened he said "why would you move the cones and proceed to pay and use the stall. It is obviously under construction" I said "there were no cones blocking the stalls." And explained that I was using the touch less auto wash. No apologies, "just send me your address and details and I will send you a check." Wow, at no point did I act entitled or hostile for my refund but he sure made it clear that I was inconveniencing him. I support local businesses but I will definitely drive 15 minutes out of my way to go find another business. Not worth the quality or price. When you run a small business, customer service and listening to your customer should be a priority.

    We sat in line for 20 minutes, hoping to get the car washed. The payment kiosk would not work. We…read moreleft.

    Mukilteo House Of Wax

    Mukilteo House Of Wax

    4.7
    (82 reviews)

    Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

    I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

    Keeboo Car Wash

    Keeboo Car Wash

    3.9
    (77 reviews)

    My car is always dirty and I am too lazy to wash it myself. This location happens to be convenient…read moreto places I go regularly. I love that they are open 24 hours and it is all automated, with credit cards accepted at the kiosk. I always go early in the morning and there is never any wait. I like not having to deal with employees or any upsell. It's easy for me to drive in and out without assistance. It is completed relatively fast and has drying at the end. I hadn't been in a minute and went again recently and found that the prices were much higher. I think this will keep me from returning in the future. I understand that prices are increasing everywhere, but I really think a car wash should be more affordable. If my car came out perfectly clean I guess I would be okay with it, but even the cheapest option is not very reasonable. Because this is automated my car only comes out slightly cleaner than when it went in, I get that a car wash machine can only do so much, but for the price now I would really want it cleaner or I will just have to wash it again really soon. I think I will explore other options, but this is still a good option in a pinch.

    I've been going here since 2017, wonderful service! And love the upgrade to touchless a few years…read moreback! One time back in 2018 when my car battery died cause I was vacuuming my car out listening to music, the gentleman helped me jump my car, and was so kind. Great customer service, love supporting their business!

    Brown Bear Car Wash

    Brown Bear Car Wash

    3.4
    (51 reviews)

    There's a grumpy guy working guiding cars into the wash today at noon. I think someone urinated in…read morehis coffee.

    This place is quick and efficient despite the crowded conditions. I have been coming to this…read morelocation for years. The attendants are friendly and professional. Through the years I have seen the same faces which tell me BB treats their employees well. That's always a plus for the community. This location is on the corner of Broadway and 36th St. It is a busy spot and often the line extends out onto the street. You enter from the south east corner of the lot. You have to be mindful of the alley and the business on 36th if you are waiting in line off the lot. When you get onto the lot be mindful of cars going to the vacuums and gas pumps. No matter how long the line it goes quickly. They have two drive up kiosks that do the transactions and regulate the flow into the wash lane. They take cards or cash but they also have a membership for a monthly fee. In that case you will have a barcode decal the machine will scan. The attendants are always close in case someone has a question or problem. This drive-thru wash is one of the better ones in the area. I have not had an issue with car damage caused my the machinery. Just heed the signage and you will be good. Once your wash is done you can park at the edge of the lot near the vacuums and towel off the water the blowers didn't get. Towels are available in a small room off the wash lane. That's about all I can say for a car wash rating. Happy travels.

    Karmichael Auto Salon - auto_detailing - Updated June 2026

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