I sat on my reading glasses and bent the frame. I walked into the store and immediately got help --…read moreat no charge. I walked out with unbent frames. Very professional. Next time I need to get new glasses I'll be back!

New sheriff in town and she's very lovely. I hate eye drops but she did the lights and glass method…read morewithout me having to ask. Operators always prompt and cordial when calling. Kris the optic manager is lovely to be helped by. Been coming here for a long time I send all my coworkers and friends here. They always provide a step by step and plenty of options of my glasses and how I choose to build it together.

I had an excellent experience getting my glasses repaired here. The staff was incredibly friendly,…read moreprofessional, and clearly knowledgeable about what they were doing. They fixed my glasses quickly and made sure everything fit perfectly before I left. What really stood out was their attention to detail and willingness to help--they treated my small repair like it truly mattered. My glasses feel as good as new, and the whole process was smooth and stress-free. The fees/charge fee, kind of high but worth it somewhat. I'm just so happy they fixed my glasses fast and new like. I highly recommend this place to anyone who needs fast, reliable, and high-quality glasses repair! #spreading the word to everyone and anyone (family, friends and anyone who needs their glasses fix) Thank you to the owner for being so welcoming and helpful. We appreciate you ! Sharing and spreading the word to my whole family and friend's...Best in the valley! Super loves!

I have paralysis of the eyelid and need steel frame glasses, which have a wire extension termed a…read more'lid crutch', which helps prop up my lid. Making something like this is very difficult and usually done by the optician connected to large hospitals with an ophthalmology department. My first pair were made at OSU Hospital. I brought Felix that pair, made in the late 90s and he had a perfect pair made for me, even better than my old ones! If you have ptosis and need affordable glasses, which not only correct your vision but help you keep your eyes open, come to Felix at Park View. He is OUTSTANDING!! Marjorie W.

What didn't go well really fabulous exam my insurance paid for it. My insurance covered a…read moresubstantial amount of the cost of my glasses, which was fabulous. David's outfits just kill me every time I see him because I'm so envious and Dr is bombproof because he's been doing this for so long so what else can I say when there is a great guy in town go to them!

Dr Blaurock is very professional and informed. He and all of his staff are wonderful. A night and…read moreday experience from the other eye group in Palm Desert that I had gone to in the past.

Dr. Stefie Ribeiro and her team is absolutely amazing. Not only is she a spectacular optometrist,…read morebut a wonderful person as well. You will not be disappointed by her care or expertise.

All aspects of the business are in unison with excellent customer service. Everyone is genuine and…read morefriendly. Dr. Stefie knows her stuff and it is so evident the more she speaks that she takes great pride in helping you.

While on a work trip, we had an eyeglass mishap and Phil was very welcoming and had the glasses…read morerepaired in a matter of minutes. Of course with his amazing displays of some of the most unique and classy frames, we stayed and now I know where to go for all my eyeglass replacements. The store is very impressive!

They have a great selection of glasses and Phil is very helpful and friendly. I was surprised to…read morefind several pairs that I actually liked!

I had an eyeglass emergency and stopped in today to see if I could get it fixed. The young lady…read moreworking the desk could not have been kinder. She was unable to permanently fix them but offered a temporary solution at no cost. "Happy to help" was her response when I asked how much. Very much appreciated. If I lived here full time I would definitely patronize this establishment.

I have been going here for years for eye exams and eyewear and really enjoy both the Doctors as…read morewell as the young lady (KIM) at the front. They know their stuff and are efficient at everything (scheduling/ reminder calls etc).

I am a very difficult patient for eye Doctors. It is not…read morebecause I want to be, its just how my eyes are. i'm 95 % blind in one eye. I've been going to Dr. Lowman for as long as I have lived here. Even though my insurance is not taken at Dr. Lowmans office, I still go there for my exams. I bring my own frames and have the rx filled at this office. Not saying they don't have a very nice selection of frames, they do, but I just have to find ones that I like and no Dr. office has what I look for. Give this Doctor a chance and you won't go anywhere else either.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!

Very uneven care quality and staffing. Staff openly expresses dissatisfaction, high turnover.read more

Dr. Goldban is an excellent, professional, skilled opthamologist. He removed cataracts on both of…read moremy eyes and my vision is no longer blurred and clouded. When i looked up at the night sky for the two years prior to my two surgeries, I was seeing a moon that progressed from the normal moon most of us see in the night sky to eventually a multi-sliced moon with slices in the shape of bananas. My vision post-surgery is 20-20 in one eye and 20-30 in the other. Im very pleased with Dr Goldban and his very professional staff.

After the waiting that I first talked about, once I got the glasses it was only a matter of a…read morecouple of weeks before one of the lenses fell out as I was cleaning it. So: exam-ok; staff-ok; customer service-wretched; product quality-poor. And of course there is absolutely no chance that I shall ever return.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!

The absolute best eye care! Friendly staff. Dr Ketover superb ophthalmologist. Been going to…read morehim for years: Very responsive. Convenient Palm Springs location. Also Other valley locations:

My intraocular lens, which was implanted in my right eye 23 years ago, got dislocated in 2024. I…read moreconsulted with 3 Ophtalmologists. 2 of them suggested the removal of the IOL, let the eye heal, then implant a new IOL at a suitable location. The 3rd Surgeon, Dr. John Carlson, proposed a very aggressive surgery, where he would remove the IOL ("possibly tearing the retina"), and while at it, implant an IOL by experimenting. I'd have a surgery-induced GLAUCOMA for several months. Risks for blindness: 10 percent. I did not proceed.  Instead, I got an external eye lens, enabling me to see with my right eye, but blurry, with double vision, and size blow-up not matching my left eye. Yet, it enabled me to drive, function, and navigate through life. Last December, the DMV did a Senior-Driver-Eye-Test, where I was unable to read the very small prints from a distance of about 20 or more feet, with my right eye. They gave me a license extension for 3 months and asked me to find a solution.  I went to Milaukas Eye Institute in Palm Springs to have a better external lense produced for my right eye. Dr. Taleb said that The Retina Consultants Of California decided that my Macular Eye Disease classified me as BLIND, as there was atrophy, diagnosed by Dr. Carlson. Dr. Carslon, in an attempt to guarantee his failure, not success, had determined falsely that my IOL dislocation was not the main problem, but the AMD. Absolutely wrong, as my vision was very very good in both eyes before the IOL dislocation, despite AMD. Dr. Talep apparently joined Dr. Carlson in his misleading/wrong assessments and told me that I was blind in my right eye due to AMD. His refraction test was absurd. Every time I would see the letters better, as they were thicker and had maximum contrast, he would skip that setting and scroll to a very bad setting, blurring my vision. I objected to his blindness diagnosis. He then referred me to Dr Yoh in Palm Springs. Apparently, he was ordered to repeat the same findings. Dr. Yoh too skipped the best test settings and scrolled to the blurriest settings. You are blind in your right eye and will never pass the DMV test, no matter what you do, he repeated, at least 10 times. He proposed a contact lense, alleging it would give me "better night vision", but I would still be blind in my right eye and never pass the DMV test. What an idiotic proposal to produce a contact lense with no function to see better. After the appointment, I called Milaukas to cancel the useless lense. Nobody picks up the phone at Milaukas. I left a message. No call back. I sent a written message. No call back. I sent a fax. No reaction. Then Dr. Yoh called me, to tell me I should get the lense, alleging it would help me with night vision, but I would still be blind and never pass the DMV test. He was unwilling to accept the lense cancellation, of course, to fixate on his profit. The next day, they started over with the lense order, disregarding my cancellation. I sent another message, another phone call, and now I am writing this review, to make it official, publicly. Milaukas' ONLY interest is profit. Dr. Carlson's double-surgery involved maximal risk for blindness and retinal damage, but  BIG profit for him. And to put the burden on me, he guaranteed his failure, not success. He blamed my vision inaccuracy in my R eye not on the dislocated IOL, but AMD, to confuse the facts severely. Talep and Yoh wasted my time by joining Dr. Carlson, in an effort to anker the wrong dx of "blind due to AMD", instead of allowing me to have the best external lense possible. Manipulation of the refraction test by skipping the best setting, is what they do, to fool you into believing your eye is bad. The crime of making a patient believe something that is not true, is now practiced in many clinics, to boost profit for themselves. Fake xrays (manipulated), false cancer dx, needless hysterectomies, needless tooth extractions....and now false vision dx, are all in their repertoire to fool you.  DO NOT GET FOOLED ! Go elsewhere, don't waste your time/money. In fact, simple Optometrists with no ties to fraudster Ophthalmologists are your better choice. If necessary, don't use your insurance, to get a neutral dx. Insurances are often co-conspirators and defend/protect fraud-practicing providers. The industry of health care is in the hands of the Medical Mafia. Beware.