David is everything I want from a mechanic--helpful, knowledgeable, experienced, honest,…read morestraightforward, and careful. He will work with your budget and works hard to earn your trust and business. I love the open concept in that you can interact with the mechanics and see your vehicle as it's being repaired. I'm glad I ended up here. I would highly recommend 509.

Excellent customer service with extremely knowledgeable and honest mechanics. We have been using…read moretheir service for years and won't take our vehicles to anyone else. Highly recommend!!!

I had an outstanding experience at the Chelan Les Schwab this past Friday. After pulling my boat…read moreout of storage, I stopped at Les Schwab to inquire about having my boat trailer tire pressure checked. The boat and trailer had not moved since last October. Junior, one of the staff members, not only checked the pressure on my trailer tires, he checked the torque on the lug nuts for the trailer and my truck. Knowledgeable and professional, Junior worked quickly and made sure I was road ready. Thank you Junior!

Overpriced and underserviced. Didn't mind paying more for good service but the last few times I…read morehave been there it has been a really negative experience. It also seems like many of their tires are imported. Not sure what happened to change their attitude. Just my opinion.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Manny who was running the place is a really nice guy, my car was serviced quickly. Beware the…read moreposted prices are not what you will pay. Hidden costs greatly raised my bill unexpectedly . I will not be returning for service in the future.

My girlfriend took her car here for an oil change and they put in blended synthetic oil without…read moretalking to her and tacked on a bunch of extra charges not on their listed prices. $59 for an oil change! Give me a break.

Called all week to talk to Kevin about my 05 Yukon XL engine potential rebuild. First talked to a…read moremechanic on Monday. Said Kevin is out for a day or two. And to call back if you don't hear from him. Called back on Wednesday. Woman took my same info. Called back on Thursday, again same woman took my message and said he was in Mazama working on a vehicle. I said I'm literally in Mazama as we speak. Probably could have been very easy for "Kevin" to stop by for 5-10 minutes. Here it is Friday 3/27/26 at 7:00 pm. No follow up. But contacting Fletchers came as a referral from a reputable Twisp shop. Not impressed with their follow up. Especially as I called 3 out of 5 days during the week. And no call back.

They went above and beyond to make sure everything from the brakes to the fluids were all okay…read more Found and fixed the issue quickly and had me back on the road. Thanks Jacob! Would highly recommend this business!

Do not go here!!! schemers. brought my car in because of a bad oil leak and to get my brakes…read morechecked. didn't diagnose my any brake problems or fix oil leak. Did a blow by test and recommended a new engine. Took my car to a shop that has worked on my Subaru before and they fixed my oil leak and had some brake problems fixed. Couldn't find any problems with the engine.

These folks are great very friendly and very nice waiting room and quick on small jobsread more

Gave me a little Christmas miracle…read more I decided to take my girlfriend up to visit Leavenworth during the holiday season and, threw the pass, a large chunk of snow thrown on the windshield caused the driver side blade to stop working. It was sleeting and driving home would have been extremely dangerous without it. Fortunately, I was able to make it to Icicle Valley Automotive and met with 2 knowledgeable and generous guys who were able to fix me up in no time. I'm not sure what I would have done without them, fortunately I didn't have to find out. Thank you Icicle Valley!

We had a dead battery at Eightmile Campground and jumping didn't seem to work. The gentleman here…read morewas so generous with advice and expertise just to get us back on the road. No expectation of us being customers, just being extremely helpful. These are totally the people we'd go to if we needed any sort of car repair

I have only amazing things to say about this shop. They got me out of a bind. They're small town…read moreminded, and actually care about the people who come there. Overall they are honest, hard working, great people and all round wonderful to work with. Highly recommend!!

I have brought my car to Neil a few times and he's always been patient and been a man of his word…read morein fixing things that needed fixing. This is a garage where the owner stands behind his work - and will rectify things if something slips by. That's all you can ask for in a garage, right?

Absolutely the most helpful mechanic I've encountered. I'm a commercial hauler. Lost my…read moretransmission well off the beaten path and he was able to diagnose and found a new transmission within hours to get it shipped same day! Saving me thousands in lost revenue. He even offered a car and fifth wheel for the weekend for me and my Daisy dog. Great family. can't say enough to show my appreciation. Thanks Eric. 2001 F-350 dually.

Our check engine came on near Twisp on a Saturday night. No automotive repair shops were open until…read moreMonday so we camped in the car for a couple days. Despite being fully booked and super busy on Monday, Bri helped us to figure out the issue with our engine. Eric didn't have the time to work on our car because they were so busy but Bri referred us to another mechanic in Omak that was able to help. Overall they were super helpful and kind with our troubles.