Called all week to talk to Kevin about my 05 Yukon XL engine potential rebuild. First talked to a…read moremechanic on Monday. Said Kevin is out for a day or two. And to call back if you don't hear from him. Called back on Wednesday. Woman took my same info. Called back on Thursday, again same woman took my message and said he was in Mazama working on a vehicle. I said I'm literally in Mazama as we speak. Probably could have been very easy for "Kevin" to stop by for 5-10 minutes. Here it is Friday 3/27/26 at 7:00 pm. No follow up. But contacting Fletchers came as a referral from a reputable Twisp shop. Not impressed with their follow up. Especially as I called 3 out of 5 days during the week. And no call back.

They went above and beyond to make sure everything from the brakes to the fluids were all okay…read more Found and fixed the issue quickly and had me back on the road. Thanks Jacob! Would highly recommend this business!

If I could I wold rate a ZERO!! Told me that my car was in line got LIED to THREE different…read moreoccasions!! Bad form for a little town

From the owner: When it comes to Brake Repair, Car Diagnostic, Auto Repair, and more, no one compares to Zac's…read moreAutomotive, LLC. With years of combined experience, Zac's Automotive, LLC has worked hard to build the trust of our clients in Omak and surrounding areas. Visit our website to learn more or better yet, call us today!

You are always happy with a business, until you're not. Have…read morehad a couple repairs here without issue. Then, when something goes wrong, they are not so quick to service you. A/C went out last summer, late. Top notch got me cool to the tune $300.+. Early this summer, as you know we had a heat wave. A/c wouldn't work. Living over an hour from repair, it is not always easy with work schedule to accommodate a trip to Omak. (they do not want to make an appointment) Went in, an hour later, back on the road with a service charge, and all was well again. Now to the crux of the review...Three days later on the way to Spokane, it only got kinda cool. Two days after that on the way to Wenatchee, no a/c. Turned around, went to Top Notch, expecting the service I have had prior. Wait in line, hours, before it can be assessed. Been there done that and it isn't fixed! Absolutely wouldn't even look to see if it was another quick fix. Where were we supposed to wait, two hours, in 101 degree heat? We were on our way to a destination. We were a customer that already paid, and the fix didn't work...get out here and look at it! I guess they will make warrantying their work difficult enough you just leave, which was done. It needed coolant, we both knew it, and knew it would take ten minutes to get us on our way. He wasn't hearing it. Go wait in line. Nope, you have to be friendly and helpful even if it meant not making any money cause you were refixing the problem.

From the owner: We provide reliable, honest service for most mechanical repairs—everything from diagnostics and…read moreengine work to brakes and maintenance. While we don't handle major body repairs or tire services, our skilled technicians are here to keep your vehicle running smoothly. Labor rate: $125/hour. Closed from 12-1 for lunch.

Typical lying, shady mechanics. They damaged not one but TWO brand new steering pumps while…read moreinstalling them in my Dodge. The owner tried telling me both pumps I provided were bad pumps instead of admitting they damaged both of them. I now still have a broken power steering pump after going to their shop a second time and they still didn't fix the issue. They also installed a rack and pinion incorrectly, and if my fiancé hadn't looked under the car and noticed then that brand new part would of been destroyed and needed replaced. The owner admitted to that not being installed incorrectly but then tried to tell me it wasn't a big deal.

Fletcher's service is professional, prompt and the rates are reasonable. My sister recommended…read moretheir shop to me and I would tell others to use their business as well. Great job Fletcher's!

There service is terrible they wasted my time ran my credit and sold the car that I wanted 2 times…read more Bothered me at 7 in the morning and wasting my time then sells the vehicle Lorin Combs your a terrible salesman. Money hungry for a sale!! It's okay Omak Dodge was gave impeccable service and Adam Rounds is the man to speak to he knows how to sale a car and keep his word on it! Will never ever consider or recommend Sunrise to anybody. Not a fan of people who waste others time...

Beware if you purchase a used vehicle with no code lights. I suggest you buy or borrow an OBD…read morereader and bring it with you before signing anything. Codes can be deleted making a vehicle appear to be without issues until you purchase it, drive it around for a week and then find out over half your cylinders are misfiring and there's severe safety recalls you weren't informed about. When you think going to a dealer is going to be safer or more honest than a private party, think again.

Wayne retired. It was a good shop but now is closed. D&D is the only shop left in town and Brian is…read moreswamped.

Excellent service. I had a rental Car showing tire pressure…read morewarning that continued after filling to the correct psi pressure. They found a small bead leak with the tire- took the tire off , checked it twice , remounted and sent me on my way free of charge. Made my day and problem fixed. Thank you!!

Jacob was amazing! Went above and beyond on checking my BMW. Paid attention to detail and got me…read moreon my way without a hassle. I had a noise coming from my right front tire. It was a plate that shifted by the CV Joint. He checked my fluids and tire pressure. Noted a minor issue with my valve stems. Would highly recommend this business for any care care needs.