RUINED CLOTHES - DENIED IT - CALLED ME CRAZY. RUBBISH DRY CLEANER.
Having returned an hour after collection to point out that one of my items was pretty much destroyed to try and talk to them about it and mainly ask why it hadn't been pointed out to me on collection but instead had waited until I'd paid, I was met with total aggression.
Called 'crazy' and told that it was the garments fault, I wasn't allowed to speak to vent my frustration.
The man started talking before I'd even said anything to deny all wrong doing, didn't offer me a refund, told me 'this is not a customer service issue' which makes me think they're stupid as what they offer is nothing if not a customer service.
Worst attitude I've encountered as far as customer service goes.
Would not recommend to anyone who wants to wear their clothes. read more