Just used LT today and can not recommend it more highly. Here's how it went: --Booked on the LT website yesterday, requesting pickup today and dropoff today. --left a suitcase of clothes at the bell desk --LT picked up the suitcase and texted us to confirm --LT cleaned and folded our clothes, wrapped them in a plastic bag, and put the bag back in our suitcase --LT delivered the suitcase back to our hotel and texted to let us know it was there We were all ready to spend a couple hours of our vacation at a local laundromat, but spent about 20 extra pounds to be able to enjoy our morning in London. Use LT, you won't be sorry. read more

Laundry Today - opened our suitcase to find our laundry cleaned and folded inside. Great! - Laundromat Near Me

Traveling for 3 weeks is a challenge. Instead of paying for extra luggage and trying to make things work, I reached out to Laundry Today. They picked up from my Air B&B and communicated the whole process. They have day and night pick up. There's additional options like fabric softener and pretreat. Would use again! And again! read more

Amazing! Wonderful service and customer service. We were in London for a week and was staying at an Airbnb that had a washer, but not a dryer. With 4 people's worth of clothes and 6 hangers provided at our Airbnb, how exactly were they expecting us to dry our clothes?! I was on the tube and saw a service for another pick up /drop off laundry service, and I thought, that's a good idea! I went and checked it out and wasn't sure because it was based on weight or per clothing, and with 4 people, that seemed like it would get expensive. I hopped on Yelp and Laundry Today popped up with all of the great reviews, and when I checked out their website it was a flat fee for an entire bag! Which was great considering we can get 4 people's clothes washed picked up and delivered back -- it was worth it. I booked it but I was concerned because we were taking an out of town tour. I texted with them letting them know we weren't sure if we would get back in time for the 'waiting period' and they were so cool about it telling us to keep them updated and will drop it off when we're back. We were a little late, coming back, and was able to keep in touch with them about it. They ended up dropping it off a few mins after we got home. Wow! That's customer service. Clothes came back clean, and nicely folded. Highly highly recommend! They make it so easy! P.S. After I already made my reservation, I saw the reviews for the other pick- up laundry service, and the reviews were terrible. So glad I chose Laundry today! read more

I was hesitant about setting up an appointment for my laundry, wasn't sure if it was scam. I did some research, and they turned out to be legit. I am so glad I found this service! It is very easy to book an appointment, they give you options for when they will pick up and deliver your laundry, and there are extra options if you need something specific done with your laundry. I followed the instruction, put all laundry in a bag or suitcase, leave with hotel reception. I got a text that they picked it up in the morning. Waited for the time they said it would be back, and voila! My laundry came back folded in a plastic bag, inside my suitcase! The price is a lot cheaper than the piece by piece a hotel charges. I'm going to recommend this company to my co-workers who come to London for business trips! read more

Laundry Today - Clean clothes returned folded in a plastic bag in my suitcase - Laundromat Near Me

This company is a scam. After placing an order and paying online I tried to contact them to amend the order and could not get through. No further contact details were available. I tried to cancel the order but couldn't speak to anyone and no one answered emails. They didn't even turn up at the allocated time to collect the laundry. I have not received a refund or been contacted by anyone. read more

The laundry came back clean, organized and on time.i had spilled blueberry sauce on my dress and they got it out!

Amazing service. In the middle of a 2 week work trip and needed laundry done in a hurry. Left my bag at the front desk at 10am and laundry was returned by 8pm. Will definitely be using again. read more

Service booked three days in advance. They did not collect it on time after me paying £60. would not respond to emails or calls. it's a scam and I now have to pursue through my travel card to try to get money back. Unfortunately I can't give less than one star. read more

Amazing service! I was anxious about the same day laundry to begin with. No one answered the phone initially. But the reviews were good so I gave it try. After receiving my confirmation, I got a call to confirm laundry pick up. I left my bag with reception and went sightseeing. Then the laundry was delivered back before 8P and brought up to our room. Everything was clean and still warm from the dryer. read more

We recently discovered Laundry Today while vacationing in London. A superb service all around, from their well designed web portal to the pick-up and delivery service, nothing could be easier for the traveler who doesn't want to spend hotel rates for laundry services and would rather avoid the hassle of (and time wasted at) self-laundry options. We chose same day service and received text message updates when our laundry had been picked-up from and delivered to our hotel reception. Our clothes were well cleaned (without an overpowering detergent scent) and sealed in a plastic bag inside of our laundry sack. I would certainly use Laundry Today again and highly recommend it to others. read more

We used Laundry Today twice on a 10-day trip to London. They conveniently picked up our laundry at the front desk of our hotel and returned it the same evening. Clothes were clean and folded nicely all for a fair price. It made our trip so much more enjoyable to have this service and I highly recommend them. The communication was excellent (via text and email) and they were very accommodating when I mistakenly gave them the wrong hotel address. Overall very great service! read more

Used this service while on vacation in London. Left my laundry with the hotel concierge, Laundry Today's website and text service was quick and responsive. They picked up at 11 and dropped off at 8:30 pm. Great communication, and clean clothes FTW!! read more

Highly recommended! Super easy and saved us a TON of time, which allowed us to spend the day seeing the sights instead of being stuck in a sketchy, meagerly-reviewed laundromat. All we had to do was book through LT's website, fill a suitcase with our dirty clothes, and leave it with our hotel's front desk. Laundry Today did the rest! They picked up our suitcase from the front desk in the morning, then washed, dried and folded our clothes before returning it all by 7pm that same day. We came back from dinner to find our suitcase of now-clean clothes safely in our hotel room. Tremendous value, especially when you consider the time it freed up. Kudos to the Laundry Today team! read more

Laundry Today - Our duffel bag suitcase, full of dirty-then-clean clothes! - Laundromat Near Me

Excellent way to get your clothes cleaned while on vacation! We left a suitcase filled with dirty clothes at the hotel front desk and spent the day sightseeing and shopping in London. Like magic, we had a suitcase filled with cleaned and folded laundry when we arrived back after dinner! Great communication and customer service! read more

Amazing service!!! Hands down the best decision I made to get laundry done at my uni son's flat while visiting! Saved me hours and hours so then I could spend quality time hanging in London! Pick up so easy!!! Just throw stuff in bag and book a time. Delivery back to you in 24 hrs! The woman picking up and dropping back off was so lovely!! We coordinated through text as well. Will definitely use them again. So happy I found them on here!! Well done! Thank you again! read more

Our family was visiting London and used Laundry Today's service to do much needed laundry for a family of 5. They were very responsive via email and in less than a day, all our clothing was washed, dried and folded. The company picked up the laundry from our hotel concierge (flat fee for a large suitcase full of clothing) and returned everything back the same day (not even a single sock was lost). We could not have been happier with their services, and would highly recommend them! read more

Wonderful service that fulfilled my laundry needs in the midst of a month of travel. Hotel pick up and drop off!

We stayed in London for 6 days then 4 days in Paris. I booked 2 laundry services with Laundry Today so that we didn't have to pack too much on this trip and have lots of room for souvenirs/shopping to bring home. It was perfect! We had enough clothes for the rest of our trip in Paris. It was super convenient! We placed our dirty clothes in a hotel's laundry plastic bag then in our suitcase. Dropped it off to the front desk in the morning. Laundry Today picked it up promptly. They emailed me that it was picked up. They then dropped it back to the hotel's front desk in the evening and notified me that it had been dropped off. A hotel staff delivered it to our room. The clothes were neatly folded and smell really good in a clean clear bag and stored back in our suitcase. Laundry Today is very reliable and efficient. They did an awesome job! I trust them and will use them again on our next trip to London. Thanks for an outstanding service, Lee! read more

This service was a complete game-changer! It was excellent in every respect. Exactly as advertised for their "Today + Today" service, we left our laundry with the hotel concierge for Laundry Today to pick up in the morning, and they returned it by the end of the day. They provided status updates by text message and even provided a refund when we over-estimated how much laundry we had. Everything came back in great condition. The service was so easy and such a great value, we quickly used them again a second time during our travels. Highly recommended and much appreciated! read more

Use this service! They will come to your hotel or wherever you are, pick up your bag of laundry, and deliver either later that day or the next day, clean and folded. They communicate with you over WhatsApp so I knew exactly when they had my clothes and exactly when they dropped them off. I didn't find them until a little late in my trip, but so worth it to have some clean stuff to wear on my trip, and also to travel home with clean clothes, instead of my usual suitcase full of laundry I need to do when I get back. Their prices are very reasonable. I can't remember exactly what I paid but it was worth it. Their website is clear and easy to use and they respond right away to questions. I had them clean a big bag of mine, my husbands and my daughters laundry and everything came back in great shape. read more

Excellent service. Highly recommend. They did what they said they were going to do and the clothes came back fresh and clean.

Amazing service for hotel guests. Reasonable price for wash and fold. My laundry was promptly picked up at 9pm and was delivered before noon the next day. Clothes were well washed and clean. read more

My hotel's website claimed to have laundry facilities for guests to wash their own clothes. However, when I arrived, I was dismayed to learn that they only offered laundry service. I'd had enough adventures with housekeeping and their many mishaps, and the last thing I was going to do was trust them with my entire wardrobe. I was on Yelp looking for nearby laundromats when I came across this business. They were rated highly (by one person... took that with a grain of salt) and were running a "Suitcase Special": £35 to wash dry and fold an entire suitcase full of clothes (and I had a LOT of clothes). That's about the same as what I would've paid for transportation to/from the laundromat and use of the machines... not to mention the lost vacation hours. This was shaping up to be a much better deal. The online form was fairly straightforward, and even included a section for customers to leave wash instructions. Since I have sensitive skin, I wash my clothes with fragrance free hypoallergenic laundry pods, which I provided with my clothes, as well as instructions on how to use them (not sure if pods are a thing over here). Payment is by either cash, which can be left in the bag with the dirty laundry, or by PayPal. When I selected the PayPal option, once I clicked the submit button the website took me to the PayPal site. However, after I finished paying, I did not receive a confirmation message/email from the company. I only received a payment confirmation from PayPal. I spent half the morning wondering if my order had actually gone through. I called the company several times that morning, but no one answered the phone. I asked the hitel Concierge to ring me in the room after my laundry was picked up. I waited for over an hour. No call. Fed up with waiting in my hotel room for pickup confirmation, I finally I emailed them and hoped for a response and set out to start my day. I received a confirmation later that day saying that my clothes had indeed been picked up. WHAT I LIKED: -Even though pick-up was several hours late, my clothes were still returned same-day. -Instead of following my instructions, they took special care with my brand new black velvet dress. I requested that it be gently washed, but the owner sent me a message indicating that drying it might damage the velvet and recommended dry cleaning instead. And sure enough, when I checked the tag, it said "dry clean only' Good call on their part! AREAS OF IMPROVEMENT: Overall they did a good job on the clothes, however, some of my workout clothes still had a faint, sweaty smell to them. My sleep sack (which I use as a barrier between myself and any unwanted surprises that may be lurking in the hotel bed) was not returned to me with the rest of my laundry. Unfortunately, I didn't notice until right before bedtime. I emailed Leonie and when I woke up the next morning, I had a reply saying that my item was waiting for me at the Concierge desk. read more

Needed laundry done for family of 4 while on vacation. Hotel prices are ridiculous. Was worried about losing clothes or it taking too long. I called and spoke with someone and they were very helpful and accommodating. Dropped off at hotel desk at 9am, it was returned, washed and folded, at the hotel desk about 8pm. It's all there. A real life saver and not too expensive. Thank you so much! read more

Convenient service if you like all your clothes to come back smelling fresh but completely wrinkled. Every piece of clothing we laundered came back unwearable because of the wrinkles. I would not recommend this service. Update: contacted city laundry to notify them of the situation. They refunded 50% of what they charged me so I changed their star rating from 1 to 3 stars. read more

Laundry Today - All our clothes came back looking like this - Laundromat Near Me

I would recommend this service for anyone staying at a London hotel. They were very efficient and easy to use. I paid electronically, left the laundry at the concierge, they collected and returned the next day without any issues. read more

Excellent service, fast and reasonably priced. Called to book and staff was amazingly helpful. Highly recommend!

They picked up and dropped off my clothes from the hotel within the time windows expected and even exceeded my expectations by delivering the clothes impeccably folded, dropping them off in a nicer bag than they came in. They were also very communicative at each step of the process through Whatsapp. Overall they did exactly what was advertised and provided great service. read more

We really appreciate laundry today! We had been traveling for about a week and a half and we're in a bit of a bind for time. They were super wonderful, and picked up our luggage full of dirty laundry, and returned it to us the next day. My only complaint was with my hotel, not with them because the hotel staff made it more difficult than it needed to be. Everything smells nice. It was folded fantastically and now we are ready for the second part of our vacation. Thank you again laundry today. We appreciate all your hard work. read more

Extremely convenient service! And excellent communication with the manager - she explained the simple process of leaving my suitcase with my hotel concierge, then City Laundry comes and picks it up, then drops it off when laundry is complete. Super simple, super convenient, and 2/3 less than hotel laundry. Thanks for your service and I highly recommend! read more

We would have spent $200 to have our bag of clothes cleaned through the hotel. We contacted Laundry Today and for a very reasonable big bag price they washed and folded our clothes in one day at a fraction of the cost. They also picked up and dropped off at our hotel which was included in the quote. I requested a bit of an earlier completion time since we had an early flight the next morning and they bent over backwards to help us. We highly recommend this company. Communication was excellent via text and email. read more

Excellent service. Came to my hotel, picked up laundry, delivered back on time and in perfect condition. I would highly recommend.

My Husband and I were in London for a week and had another leg in San Francisco- we left our laundry in a suitcase with the Concierge as instructed, and received a text when it was picked up and when it was delivered. All of the clothes were perfectly clean and folded as reported. We did not have any wrinkles! read more

Amazing. They texted to confirm my order, when they picked up my laundry and again when they dropped it off. Everything came back and smelling clean. Totally worth the cost to avoid the hassle and hours it would've taken at a laundry to do it myself. Great value and wonderful service! read more

It's great to see a company that works hard to exceed expectations. I called to get some information on using their service as was impressed with how friendly and professional the lady was I spoke with. She was super helpful and went out of her way to explain my options. She answered all my questions and even followed up with a text to make sure I got the information I requested. As a tourist on vacation with my family, this was a great experience. read more

This review is long overdue! I was in town for a quick, less than 48 hour stay, I desperately needed to do laundry as I had a month long tour ahead and couldn't stomach paying the hotel prices. These amazing individuals came quickly after I submitted my request and came back by end of day with my laundry perfect cleaned, pressed, and folded. They updated me via text throughout the entire process. I was SO impressed and so thankful. Very affordable prices too! Can't recommend them enough ! read more

I'm in town from Los Angeles staying in the Seven Dials. It has been so hot, I've been changing clothes 3 times a day and before I knew it everything I brought was dirty. I found City Laundry Club on yelp and engaged them via their website. I was so glad they were open on Sunday. They picked up my laundry and returned it all clean the next day. It was all so quick and easy. I highly recommend them! read more

Searched for a laundry service upon arrival after the family spent a week in Ireland without doing any laundry. Suffice to say, it was sorely needed. Took a chance on City Laundry Club, and it worked perfectly! Booked the service on-line, dropped a full suitcase of dirty clothes at hotel reception, and voila! a suitcase of clean clothes arrived in our room the next day. Exactly what we needed. read more

Works as advertised. Our suitcase of dirty clothes was picked up from the concierge, and magically reappeared that evening with clean, folded clothes. The cost for the suitcase was the same as our hotel would have charged for several pieces of underwear. Highly recommended! read more

I used City Laundry while staying and I couldn't have been happier. I was able to use the live chat to arrange a pick up from my hotel and it was returned the next day. I had a couple special request that they executed perfectly for a very reasonable price. I highly recommend City Laundry Club! read more