EASY 5/5 in rating. I have dealt with Nerdrangers for years through computer repairs, security…read morebreach in my banking system to making of websites. Always make me feel like my concern is of the utmost importance to them. They are skilled and efficient in time and resources. I am very grateful to have them as my personal and business computer folks! Dr. Suzanne Joseph

Easy 5 out of 5. Within a few days my laptop was back and my files all recovered. Turned out it was…read morefully dead-dead and stuff had to be recovered piece by piece. But on my end it was a seamless drop off and pickup. The whole experience definitely felt more upscale and professional compared to other rinky-dink computer repair places I've been. Fully plan to come to them again.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

Astounding customer service from this small business…read more They aren't hidden behind smokescreens. They don't keep their price list a secret. They're open and ready to discuss and are willing to give a ballpark estimate without sight over the phone. Mine ballparked as something I should bring into the shop as it's worth saving! I'm glad I called the shop to see if it was worth saving. Will be taking my old MacBook here to have the logic board worked on, I'm so happy to have found a local shop that does board level work! Will update this review in a month or two when I have the money to take it in for the actual fix.

My desktop had stopped working, I was looking for an independent, small family computer repair…read morecompany  (vs. corporate) and found CME Technology Services. I was able to make an appointment shortly after our conversation with Monica and discuss my options. I decided to buy a new computer vs. repairing the 10 year old computer. Monica transferred my data and installed a virus protection on the new computer. Monica is SMART, understanding and patient with people, like myself who are NOT tech savvy.. CME Technology Services is located at 115 S. Wilke Rd. #315 in Arlington Heights, IL.  (Monica is getting her Masters this November, 2026 helping with AI).  I recommend CME Technology Services.

It SUCKED! It was a COMPLETE waste of time. They did NOT respond in a reasonable time! I went to…read morea reputable alternative! How's that?

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.

What an excellent experience. Jerry helped figure out if my son's gaming computer issue was the…read moremotherboard or the RAM. Very knowledgeable and did a great job explaining the issues and helping me with the fix. Highly recommend this place!! Great service, great prices.

Took my laptop in to get looked at, as it was having issues booting up... turns out it was my hard…read moredrive starting to go bad. They installed a new hard drive and copied the data over for me. It was quick, simple and affordable.

Technology Masters has always been extremely helpful whenever I have a question. The building gets…read morea lot of electrical brownouts for some reason and they've broken down backup systems and remote servers in detail so that I know if everything crashes my business isn't screwed. They're always extremely fast to respond and if the person answering the phone doesn't have an answer for me, they make sure to bring on someone who can answer it. I've had many discussions with Curt (the owner) and never get half-answers like I did with other companies. I would definitely recommend reaching out to them if you're worried about backups or computers crashing.

I dropped my phone and damaged my camera, so I made an online appointment at the Apple Store to get…read moreit fixed. Here are my thots: -Very easy to see what time slots are available and make appointment. -When I arrived, I looked around and there were no lines or signs, just a ton of people milling around. It took me 5 minutes to figure out how to register. -They told me to go sit at a table and someone would come by and help me. I began to wonder when I watched others walk in and immediately get help. -But, lo and behold, about 30 seconds before my appointment was scheduled to begin, an associate came over to help me. -She was energetic, friendly, well prepared, and knowledgeable! Jazmyne knew my name and the problem with my phone. -She took one look at it and said, "Your camera might not be broken!" She came back 10 minutes later with the broken lens cover and told me where I could get a replacement. -As I was waiting for my appointment to begin another associate was teaching a class on Apple Intelligence--very helpful! Highly recommended!!

I was here to pick up a Magic Keyboard folio for my new iPad. Since the Northbrook Apple Store…read moreclosed, this was the reasonably closest location for me. I paid online and decided to pick it up in Deer Park. It was a bit of a surprise, then, that the wifi was down when we got to the store. So basically the big screen in the store went blank, and we had to cool our heels until it came back on again. Even though my item was already paid for, and I could show my receipt, we had to wait. Amazing, isn't it, the extent to which we are dependent on technology? We only waited about 10 minutes until the wifi came back, and the staff couldn't be more apologetic and helpful. We were all in the same situation. Still, very nice staff and I would come back for more Apple merch.

My laptop was working (thankfully), but I noticed something that I questioned if something was…read morewrong. Called a store and they naturally said I had to bring it in to check, blah, blah, blah. I offered to send a video, but they said to bring in. Called Marc, sent him the video and he called back and answered free of charge!!! Will be my go-to if needed in the future.

One two three.... my network is back up and running, all over the phone. Marc was responsive and…read morecalm, neither of which I was; afterall, my computers were down. Great timely service. Five stars without a doubt.

My desktop computer is 16 years old ....time for a new one !…read moreStopped in at Best Buy.... Dylan was very informative & helpful He showed me couple & explained all the bells & whistles.... He even set an appointment to have all the my data transfered .... Reccommend Dylan if looking for a new computer...

We came here specifically to bring my Mother to the Geek Squad with her printer, which is too heavy…read morefor her to carry. My kind husband was happy to do it. I do not recommend Geek Squad. They used to come to her house, but now they charge $55 per trip. You need to make an appointment for the Geek Squad services that you are charged for annually. There are only two people working the counter, and for us, they ran over half an hour behind. They do not provide enough seating for everyone waiting, and there are a lot of elderly people who have come, with their computers, printers, etc. For assistance. As far as merchandise, nothing impressive selection-wise or price-wise compared to shopping online. There are more people working Security up front than offering help on the sales floor.