Jeremy recently provided expert advice and professional services. After removing insulation that…read morewas ruined by mold in our attic, he proactively gave me some tips to help eliminate the problem going forward. I asked him to go ahead and make the changes, and he did so in a timely manner, sticking to his original estimate. All looks great up there now!

They were very professional and quick about the mold removal and water damage clean up in the…read morebasement of my home. The owner is very polite and works with people in certain situations. Over all a great company and would Definitely recommend them to anyone.

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

Highly recommended... From the beginning to completion of the work we received a great service!…read moreKevin was very professional, took the time to explain the entire process of asbestos removal, his team was in time and did an excellent job.

Tony, the teams that came and mitigated the water damage were always professional and explained…read moreexactly what they were doing and why they were doing it. They always cleaned up everything that they had to remove to be able to dry any area that had readings indicating moisture. I was very pleased with the quality of their work.

What an experience. You can tell the owner Kevin really puts his heart into his work, and I can…read moreappreciate him really standing behind what he does. Debbie in the office is also a powerhouse. She runs the numbers and is refreshingly transparent and direct about making sure things are paid for on a timely basis. Understanding, but also honest and straight to the point. Everyone has a job to do, and it seems that each position has the right person and personality. If you're looking for a great team to be rescued by in your time of need, this is the one. Realistic timelines billing, and a smooth invoicing process. No grey zones.

Alex and Vacily were amazing! they showed up within 15 minutes of my calling and by the afternoon,…read morethe back up sewage was cleaned up, and the fans were going.

Started out as a 5 star, but as time went on and I waited 12 weeks for my belongings to be put…read moreback, the work got sloppier and sloppier. In the end, my belongings did not get put back fully and I had to do that myself. In the process of moving furniture, they destroyed my office desk and refused to build the replacement or dispose of the broken one. They told me that they would only work with my landlords and I wasn't their customer so I shouldn't ever call them again. For a local company in the business of helping to fix things after a fire or flood, they sure don't take the time to ensure that property and people are respected. As another local business owner, I would never belittle and speak down to another person the way I was spoken to. Yes, I was loud the final time I called, but I never once used bad language or called anyone names. I was told I was being "unladylike" as if they would EVER tell another male business owner something like that!

Thank you for the honest assessment on my mold remediation. Would highly recommend this company.read more

Use this company if you want to:…read more *be overcharged by A LOT *have your financial situation judged *have only one HIGHLY EXPENSIVE solution offered *have your small issue with mold be blown WAY OUT OF PROPORTION *have an inspection where very little is inspected *be lied to *get manipulated *have questions dodged *have him repeat himself frequently *have the subject changed rather than have your questions answered *be yelled at *get deceived *be spoken down to *get mimicked *be talked over *have yourself and your family belittled *have no ability to leave a message on any of his multiple phone numbers *receive a business card with incorrect contacts *receive multiple condescending emails *have personal information shared with other clients *have your home put down *use a business that changes it's name *if don't want to receive the quote and photos that were promised *have other companies shocked by the inflated quote *send multiple texts and make multiple phone calls, looking for that quote, to the provided numbers don't work *not get an apology, but an argument / debate when you have the above issues *have a lovely person answer the phone (This is the only positive thing that I can say.). Mike called me so that he could get a heads up on what I would writing in my review. He promised to respond. Hopefully, his response to my review will further illustrate my points. I cannot even recommend this business to my worst enemy.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

This is the best company I've ever worked with. They came out the day I called and they came every…read moreday until the work was done. they explained everything in a way I could understand and they were very accommodating to our schedule also. They got. rid of all the water damage. They painted, put up Sheetrock, put in flooring and worked on the roof. it all came out beautifu. I would hire them again in a second. Their prices are extremely reasonable.

From the owner: Lilly's Restoration provides professional water damage cleanup services in Worcester County, MA. As…read morea trusted, family-owned business with 15 years of experience, we specialize in fast, reliable water extraction, drying, and restoration to prevent further damage and mold growth. Serving Worcester, Springfield, Ludlow, Ware, Sturbridge, and surrounding areas, our dedicated team is available 24/7 to restore your property with care. Choose Lilly's Restoration for efficient, expert water damage cleanup you can rely on.

This is now the 3rd time we have used this company, once for our personal home and twice for rental…read moreproperties. The owner came out, inspected the area to be done and gave us a great price. His men showed up when he said they would. They removed everything. Cleaned the entire area and were very courteous. Air test went off without a hitch. Mr. Homsey followed up afterwards each time to make sure we were satisfied with the job and thanked us for doing business with him. I highly recommend this company and do so to anyone that asks us for an asbestos removal company. Professional and gets the job done speedily and effectively. What more can you ask for.

ABest left Asbestos on our pipes. They ran they air test for a "complete" job while the asbestos…read morewas still wet from where they only partially pulled it off, and when I tried to have them come back and take care of things, the manager avoided all calls. When I did initally speak with him, he stated that "mistakes are made, but you paid to have a good job done, and thats what we did". I said No, I paid to have you remove all the contracted asbestos. I recommend that if you want the job done, contact someone else. The owner was quite willing to express a dangerous work ethic over the phone when I spoke with him later on. Here are further details about my experience with them, including the boss' sketchy advice: First, I had asked them to come back and check on a part that I wasn t confident about because it looked like the joints of the pipes had asbestos on it still. The man I spoke to (owner? Sam) said that he would come and check things the next day. He spoke about how concerned with customer relations he was and wanted to make sure things were fine. The manager did not come as he said he would, but instead sent two employees who had no idea why they were coming and who I could hardly speak with because of language barriers. They insist that what I was concerned about was just dust They proceeded to pick up a baby rag that was in my laundry heap to clean the part of the pipe I was inquiring about, all while I was standing there with my infant, and then they strongly emphasized how I should throw this rag away. A second air test was not conducted as I had requested. I wish I had insisted because the asbestos that they didn t remove would have been dry at this point, whereas it was likely wet during the first air test. It was too exhausting to try to explain to the employees why they were there to begin with, and I was confused at why the owner/manager didn t come as he said he was. Not to mention my confusion about how they had used my laundry to clean the pipe, and how they so emphatically insist I throw the baby blanket away. My husband and his friend removed a pipe in our basement and discovered that ABest had NOT REMOVED ALL THE ASBESTOS, but had left two 6 inch sections. These had obviously been worked on but not all the asbestos was taken off. They had removed the front area of asbestos, but not off the back part of the pipe, which would have been more difficult. Difficult or not, they didn t remove it. As a result, my husband and our friend had stood directly under the asbestos that we had paid to remove, and they sawed and hammered on the pipe, getting asbestos dust all over their face and clothing before realizing what had happened. The wrapping around the asbestos had been removed, the amount of asbestos on the pipe uneven (this was very different than the condition of the asbestos prior to their work) - obviously someone had worked on it some and just not finished. Also its significant to know that they ran the test while the asbestos still would have been wet. Upon talking to ABest, the owner became really angry and yelled at for 13 minutes, admitted that they made a mistake, and that mistakes are made but that they had done a good job . He told me that nothing would come of it if I contacted the EPA and that he "knew every individual who worked in the EPA with asbestos, so go ahead on contact them because I know every single one of them ." Also indicating their ethic -- while yelling at me, he told me that WE would get in trouble with the EPA for having moved the pipe (which is why he suggest I don't report him to the EPA) - yet he said I should move it back into the basement otherwise we might have to remediate the soil! Apparently he is more concerned with covering tracks than that the soil might legitimately now need remediation, even if it is lousy that we d have to pay for it. He laughed at me and acted very much like we did something wrong for having the asbestos there, he assured me that nothing would come of this, that mistakes are made and hurled many insults at me. As a result of their carelessness, my husband, friend, and children all were doing things they should not have done with asbestos around, He did offer to come and take the pipes away, but that doesn't change the exposure that has taken place. I would STRONGLY recommend AGAINST using ABest. Get your asbestos taken care of by someone who will take care of it.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.