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Always Reliable Excavating

5.0 (1 review)
Open • Open 24 hours

Services - Always Reliable Excavating

Drain repair

Excavation

Plumbing inspection

5 More Services

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Trench digging

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5 months ago

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Marion Excavating

Marion Excavating

(2 reviews)

I called to speak to someone about a need for a French drain around my house; the woman who…read moreanswered the phone stated "well we're really busy right now so they may not call you back but I'll send you to mikes voicemail." I'm not quite sure why they'd see this as appropriate customer service, would recommend going elsewhere.

Similar to another complaint, I too had a very bad customer service experience with this company…read moreyesterday. I was referred to Marion's for landscape materials, including boulders. When I arrived, a sign on the door said no visitors, so I called the office. A nice gentleman told me where some boulders were (along the parking strip) and to check in at the scale house. I proceeded to look at the options along the parking strip, and then walked to the scale house. There, a young woman explained the process for selecting and holding boulders. She answered some questions and then told me that I could find more in the yard, pointing to them and saying I could look at those. I said thank you and that I just needed to call my contractor before taking the caution tape to be used to mark what I wanted. After a few minutes back at my car and after talking to my contractor, I started walking towards the yard so I could select boulders. That's where the issue began. An older woman came out of the scale house, and in a very accusatory tone yelled "excuse me, where do you think you're going?" I explained I had just talked to the other woman in the scale house and she pointed me to the boulders. I asked if that was allowed. She then said "you can't just walk in there, you have to check in with someone." I again said I had literally just talked to the other woman who was at the window just a few minutes earlier. The woman then stared (glared) at me for about 5 seconds before turning around, throwing open the house door, and slamming it behind her. I knew then this was not the place for me to do business. It is not my issue the communications fell though in the office, and to be treated like an intruder and not apologized to for her ignorance was telling. There are many other landscaping materials within a reasonable distance that treat their customers respectfully.

Skibel Plumbing

Skibel Plumbing

(13 reviews)

I left a message to schedule a plumber. Their voice message stated they were accepting new clients…read more They did not return my phone call.

Like Bri L., the attitudes I encountered from these guys is obnoxious. Can you imagine a doctor…read moresaying they're not going to fix someone else's work? ("Hey doc, I bandaged this wound, and it won't stop bleeding. Doc: "I'm not fixing that." Customer: "I couldn't fix the toilet myself." Skibel: "Well, I'm not fixing it either, sucka." Seriously wtf?) No honorable professional would do that. Insulting a widow who tried to do a home repair pretty much sums up Skibel. They should be glad they had an opportunity to demonstrate their expertise and help a customer, an established customer!, if they think they're that good. Heartless. The list is long as to why you should invite these guys into your home only if you have no other options. 1. They are crazy arrogant. 2. If you have two things that need to be fixed, they'll berate you for waiting until a second thing needed fixing (aka they can only charge for one visit). Literally, they will insult you in your own home. 3. But even so, they'll milk the clock so they can bill for an hour or two when the job could be done literally in minutes. Why bother insulting you verbally when they plan to insult you with the bill? They could just stfu with their attitude, but nope, they double up on the insults. 4. They'll replace quality parts with cheap parts, which should result in a reduction in your bill because they're either selling the good stuff or using it on something they own, but nope the bill is sky-high. 5. Their hourly rate is ridiculous. A doctor saving lives doesn't always make what they're charging! 6. They'll quote you a price on an appliance then charge more on the bill with no advanced notice the price would be higher. They're gouging while they're insulting you. This is not Beverly Hills where money is no object for crying out loud. 6. Two leaks they "fixed" had to be fixed again multiple times, so not exactly quality work in the first place (or maybe planned shoddy work to ensure further calls/bills). It's as if they're scheduling regular repairs you don't want so they have guaranteed regular income. Watch out. My trusty former plumber isn't in the area any longer and I miss him!!!!!!!!!!!! One day he noticed a large section of plastic pipe and immediately recognized, "That's not *my* work." He wouldn't do something like that. A tenant had stolen a copper fixture and replaced it with plastic. Skibel would do the same thing, brag about the shady practice, and bill you for it. They're the kind of guys you feel gross after doing business with them. Greed. Blech.

Always Reliable Excavating - plumbing - Updated May 2026

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