When I dropped off my clothes, an older woman directed me to the counter where a young child was standing. I greeted the child and asked, Hello, sweetie. How old are you?" She replied that she was 8 years old. I then requested that an adult assist me with checking in my clothes instead of an 8-year-old child. When I returned today to pick up my clothes, I was immediately approached by the child's grandmother. She told me she did not appreciate me speaking to her granddaughter during my previous visit. I did not get her name, but she was extremely rude, confrontational, and aggressive throughout the interaction. Another employee assisted me, and I simply asked for my clothes so I could leave. As I was leaving, the older woman said, "Yeah, you better leave. I responded that I would be filing a complaint with the Better Business Bureau because of the unprofessional customer service I had experienced. She replied, "Go ahead, my son owns this cleaners." I then told her that she needed to learn how to treat customers with respect. Her response was, Your mother. I have never experienced such unprofessional and disrespectful behavior from a business. The way I was treated was completely unacceptable, and I was genuinely concerned that a child was handling customer transactions. Rather than addressing my concerns respectfully, the grandmother chose to argue and insult me. Based on my experience, I cannot recommend this business. If customer service and professionalism are important to you, I would strongly encourage you to consider taking your business elsewhere. read more

Staff is friendly and clothes are always cleaned in a timely manner! I've had dresses and bedding cleaned for great prices. Would recommend this place to anyone in the area. read more

Took four pair of fairly new jeans with instructions of dry clean no crease. Not only did they crease they washed and shrunk them to try and take out the crease they were not supposed to do. $360 worth of shrunking garbage now. The owners remedy, a $5 muthafuckin credit. read more

Tried calling to pick up my items before they closed because the traffic was going to make me get there right at closing and no one answered the phone 30 mins before they closed. I get there and see 2 woman taking in the lobby and they wouldn't let me in to get my items. Obviously they don't care about their customers to wait 3 minutes after closing to help. read more

Caroline and Eddie are the owners of this establishment and are always there to lend a hand. They are great folks and they do a great job! and have the best prices in town... read more

Quality Cleaners - Laundry Services Near Me - Garner, North Carolina

Took some new clothes in to get pressed and creased. They were ready by next day after 5p. Very reasonably priced and did an excellent job. Will definitely be going back! read more

They don't even know their hours of operation. I show up when they tell me to and they are closed. They have all my clothing for my buisness trip tomorrow and now I have to go buy new suits. Terrible never use them again ! read more

New to the area and found this business on Yelp. All of their reviews were true. Dropped off 20 of my husbands shirts and they were dry cleaned and ready to go the next day! Very friendly and fast. read more

Great customer service. I take all my dry cleaning here when I have clothes to be dry cleaned and they are always so friendly and remember you. Whether they actually do remember you I have no idea but they sure do act like it and that works for me! I probably go every two months or so. Their prices are definitely the best in the area by almost 50% and I've compared. All in all, their store is the nicest too and I'm happy with the quality of service. No need to go anywhere else. read more

Good place for dry cleaning, good price, work work, fast and accurate, what else can you ask for in dry cleaning? They do tailoring too!

If I could give them a 0 I would!!!!! In November 2019 I took a black and white two piece outfit to be clean and when I went to pick it up it was totally messed up!!!!! It had bleed on both pieces!!!! The manager said that they were still working on it and to give them a few more days!!!! I came back a few days later and he told me that they couldn't fix it, he said you may want to take it back to the store where I bought it!!!! I tried telling him that I bought it from Catos awhile back and that I didn't think they would take it back because the time had relapse for return but I took it back that day and Catos said that if it was within the 60 days they would have given me a store credit, so I took it back to the cleaners ( Quality Cleaners) and he said I can give you the 9.00$ it would have cost you to clean it!!! So he pulled out 9.00$ out his wallet!!!! I left the suit there!!!!! The manager was supposed to called me about my outfit and every time I went in there he was never there!!!! The lady would try to call him and left messages that the lady is here for the outfit!!!!!! On January 14th 2020 I went there an pick up my outfit and I said I will take matters into my own hand, I posted on Facebook pictures of my outfit before and after and I'm writing this review and I will be filing a complaint with the BBB OF NC. I've been doing business with this cleaners since we moved here in 2014 and this is how you treat a good customer, not today mister!!!! Beware of this Cleaners, no class, I'm shock!!!!! Not to mention that this was the first time I wore this outfit!!!! Peggy M of Angier, NC read more

Quality dry cleaning at a reasonable price, plain and simple. Owners are really nice and remember you by name. I now live in Charlotte, but I still take my suits to them when I travel in that area. read more

Comforter Ruined by this establishment - Wouldn't even look at it to see what they could do to make it right. Their only comment was - "That's why we make you sign the back of the ticket, we aren't responsible." I would have been happy if they had just gotten out the horrid wrinkles but they didn't even want to talk about it. read more

The Village At Cleveland Springs + Nearby Neighborhoods 250 NEIGHBORS · 2073 NEARBY NEIGHBOR Warning Stay AWAY from Quality Cleaners on GLEN RD John Kerrigan from The Village At Cleveland Springs · Just now I dropped off 4 jackets and 6 shirts to be cleaned according to my receipt when I went to pick up they only had 3 jackets and 6 shirts ready. I questioned where the 4th jacket was and their reply it had a stain on it that the other lady was cleaning when I return the next day the story changed to that we miscounted the jackets. I called my wife and she was not sure so I paid and left. Then I go home and a few days later I put on my relatively new shirt and you can see that they burnt a hole in the shirt. Again the LIES started from we were removing a stain to we could not burn your shirt. Either they are just THIEVES that try to overcharge customers or they are just incompetent cleaners that can not count to 4 jackets. Shared with The Village At Cleveland Springs + 21 nearby neighborhoods in General read more