I went to the one at 12020 SE Division St Portland, OR 97266... I piled my 8 small dogs into the…read morecar. 6 puppies had been scheduled online for full vaccinations. When I tell you it was chaos getting them all into the car, you have NO IDEA. We even left early to get there early but still got there a little late. But since we had all 6 of them booked I figured we could at the very least have gotten 5 or even 4 seen. We struggled to load them into the store via one basket and three trips to the car. Had to buy a new leash for one because it somehow mysteriously disappeared into the backseat on the way to the store. As per usual, the front counter people in customer service were super nice. The people in the vet branch... not so much. There was one woman who was really sweet and I wished I'd gotten her name but more on her later. Throughout the visit, one of them kept coming up to me and asking questions, which is perfectly fine. "What sort of vaccinations?" I said, "all of them." I would have filled the form out online but there was some sort of glitch that wasn't letting me put them through. But I did specify the nature of the appointment online when I made it. The more she came up the more frustrated she got and even complained about one of my puppies' "secretions" onto her arm like it was the worst thing in the world. Now, mind you, there were about 5 of these women working at the vet. And they were freaking out rather quickly about my 6 puppies being too much for them. And I kinda get it. 6 puppies is a lot to deal with. But these are vets... they train for this sort of thing. Don't they? And there were 5 of them. When I left the ladies to do what they do and came back around, come to find they hadn't done anything. They were just standing around them talking. I asked if they were done with the vaccinations and they claimed they didn't know which ones to give them. Then they told me that because I was late they wouldn't be able to see ANY of the puppies and that they had to see other clients and that I would have to leave. Two in particular were really rude about it and I called one of them out on it. In that entire time they could have been giving them their vaccinations and they were just standing around talking angrily. The nice one asked if I needed help loading them back into the car and I accepted, thanking her. We spoke on the way. I told her about how the ma got pregnant because the vet I brought her to as a pup refused to spay her as she had a growth that would complicate things. And one day there was a stray dog running around our complex that I brought in. I separated them, saw a tag, called the number, and waited for a response. At one point I was taking a shower and he hopped the enclosure, and that is when it happened. But that I plan on keeping them and moving to the countryside where they can live freely and happily. I just wanted to get them all their shots first because I plan to go at the end of the month. And sometimes getting vet appointments can be tough. She understood. In any case, I always loved bringing my dogs to that store. And I won't stop. I just won't ever be using their vet services again. I wonder how professional these people really are that they can't hold themselves together under pressure, even dealing with 6 chi-mix five month old puppies. But thank you to the other staff and to the nice vet with the long black hair who was kind to me. You were much appreciated.

Incredibly disappointed. This is the second time they have majorly messed up my Pomeranians groom…read more Both times we showed them a picture of how we want her cut We wanted them to trim up her body & leave her head & tail fluffy. Each time they cut her head as short as the rest of her body. She's not a tiny Pom so she looks RIDICULOUS. Her head looks smaller than body First time it happened I was irritated but thought it was a one-off. This time I'm furious! How does a groomer not know a Pomeranian cut after being shown a picture? She has to look like this for weeks now as it grows out.

I love a small, local pet supply store. Items that are hard to find, samples, nice people and a…read morelittle community. Found this place a few years back and have been coming since. They have a good rodent section, and sometimes even have little ratties as shop friends. Love it. Great selection of pet supplies and lots of local vendors, our dog's favorite are these biscuits they have, all natural, so you know what you're feeling your fur baby. Skip the big chain and come here.

Personal Beast has a wide variety of quality pet food and supplements, toys, and a frozen section…read more They take special orders and have a beautiful dog & cat to greet you. Shop local!

Nathan at PetSmart was absolutely fantastic! He went above and beyond to help me find exactly what…read moreI needed for my dog, and he made the whole experience easy and enjoyable. He was knowledgeable, patient, and genuinely cared about making sure I left with the right products instead of just trying to make a sale. It's rare to find customer service this good these days, and Nathan really stood out. He answered all of my questions, gave helpful recommendations, and made me feel like a valued customer. Thanks to him, both my dog and I left happy. If you're shopping at PetSmart, I definitely recommend asking for Nathan. He's an awesome employee and deserves the recognition. Thank you for the outstanding service!

Unusual experience here seems like they usually have great staff and amazing customer service…read more Every other experience here was great. Tonight I had the rudest cashier that made negative comments. I'm hoping it was an off day for this lady, or she's on her way out.. either way there's always other stores. Sad that one person can make such a negative impact

Caye's has always been a good place to buy healthy fish from knowledgeable and friendly people…read more This is our go to place in East County.

I've chatted with Caye when I first moved to Oregon. She's mentioned working with some fish stores…read morein my hometown and I thought that was awesome. I love her selection of fish, and her shop gives me the real deal fish keeper hobbyist vibes. She mentioned that when people donate fish they normally go to a nice reservoir and I couldn't be more thankful because we have donated some oversized comets due to lack of knowledge at another shop telling my old friend that they will stay small and be perfect for a 10 gallon tank. Definitely not the case. Caye took the fish, gave us store credit and also had other customers but made sure to try and balance everyone without struggle.

Super helpful! Shout out to Jae for the advice on my dog's digestive issues. Really appreciate the…read moregood sized sample of cat treats as well once I mentioned that I had multiple pets! Reasonably priced and loved the one on one attention! Thanks so much!

I wish I had discovered Pets on Broadway years ago! I have a cat, and as we cat folks know, they…read moreare both fickle and fussy! Well, this store has helpful staff AND a fabulous return policy! I believe they will take back returns within 30 days. I bought a little toy for my cat with a Silvervine stick. The ads on Facebook will try to get to believe it is far more potent than catnip. Well, I took the felted heart with the stick off the cardboard to gave it to my kitty - she ignored it. No reaction at all. I put the toy & the cardboard in a bag and returned it the next day. Easiest returns ever. They have you as a customer in their computers, so it's quick and easy for the staff, too! I now referring all of my pet friends to this store.

I have only had good experiences here. I have come for grooming as well as some Vetco services…read more Even though the mini make Rover is supposed to be a walk-in service you really need to call ahead. Usually I go on the weekends, but I was surprised when I showed up on a weekday after making an appointment that day that there was a happy hour special... See picture for detail! For my needs, they are quick efficient and friendly. And when the Vetco clinic is available, I like getting some of my vaccines at a really great price. Overall, I've been satisfied with my needs at this location.

Well, I was reminded today why I hate going to this Petco location. First of all, they had four…read morePetco vehicles parked front and center in the prime parking places. This is particularly egregious because of the already tiny parking area there. So after parking in the Fred Meyer area of the lot and hoofing it into the store, I find the cat food I need and proceed to the register. The guy says we can't break a $100 bill. I said, what can you break, perhaps we could put the difference on a gift card? He said nope can't do that. No sorry, no politeness, no customer service, Just flat and rude. I said fine, and left and went to Fred Meyer. I found the exact same product for a dollar less.

Been going here for literally 40 years! Still smells the same I bought my Littleman here recently…read morehe's a firecracker!!!!

Had a very disappointing experience with Foster Feed. I went to the feed store seeking guidance…read morefrom this feed store from what I thought would be informed and helpful people. I explained at the time that I only have three chickens and was in need of a dewormer treatment. I was not informed that the product they suggested is intended only for significantly larger flocks totaling 264 lbs, and is not appropriate nor recommended for small-scale use. They completely misrepresented the product sold to me as usable for my smaller flock. When I attempted to return the item, which is unopened and I have the receipt, the store refused the return, stating a "no returns on medication" policy. However, this policy was not disclosed verbally at the time of purchase, not posted in the store, and not printed on the receipt. (Only a specific clause about final animal sales is printed on receipt, nothing pertaining to medications). Because I was not provided with accurate product guidance or informed of the return policy, I feel completely taken advantage of, as I was unable to make an informed purchase decision.

We were referred to James at BalPet by our neighbor. He helped her with her shelter dog's…read morebehavioral issues after only 2 sessions. He came to our house today and worked with our dog, Marley for 2 hours. Marley was starting to be aggressive to strangers, pulled on his leash, and was terrified of baths. By the end of the session, we learned how to work with Marley to stop the unwanted behaviors and he will now get into the bathtub on his own. James has a great training style and was able to connect with our dog immediately. It was also extremely helpful to have him come to our house so he could see the problems firsthand. I'd highly recommend his services and we will use him again if Marley has problems in the future.

From the owner: BalPet Dog Wellness is dedicated to removing unwanted behavior in your dog. Using proven, safe,…read morepositive methods is critical to bringing out the best in your dog. With more than 6 years experience, I can help you learn to create wanted behaviors and eliminate behaviors that are disruptive. I know your dog is one of the most important members of your family and I will treat him or her with the utmost respect. I will perform a comprehensive evaluation of the situation so you know exactly the what and why of your dog's behavior and lay out clear and concise training instructions with monthly follow ups to make sure your and your dog are progressing the way you want. I offer several different training training options that will meet your needs.

fantastic store! my dog, when we move one block off our normal walking route, immediately knows we…read moreare headed to mud bay and starts walking with a super pep in her step! we love filling up the plastic reusable containers for the bulk treats and getting some extra stinky and i am sure quite tasty cod skins. i also love that a lot of local businesses have mud bay treats for the pups. it's a special day when we go to mud bay!

Before I get into my review, I'd like to say for many years I have always thought mudbay was a…read morecredit union or a bank. It wasn't until this year. I realized it was a quality pet store. Now, why do I share these things on yelp reviews? I don't know it's a fun story with that said I am very fond of this place. Great price is great people and super clean which is a big selling point on pet stores for me. I want a similar pet store in my earlier years and I would love to see a well run quality shop. Definitely worth the trip

Always the best service and they treat my baby boy like a VIP and give him lots of treats and…read moreemployees always make sure to ask about allergies before giving any treats. Besides all of that, they have such a great selection of healthy food and treats and everything in-between. Love it here. When we are on walks, he always tries to steer us here.

My pup drags me to the Filling Station ... for high-end belly rubs and yummy treats. We love…read moresupporting our community/local pet shop. The staff are friendly and knowledgeable. My girl eats an uncommon limited ingredient diet... but the Filling Station has the foods/treats she needs. We can't wait to swing by and say hello to the staff and do some shopping.